High Tech Computer Store Inc.

Helping Individuals Gather hypothesis

Introduction

Computer shop business is one of the most in demand businesses here in Ilocos. Nowadays, internet cafes are really in demand because of the fast changing technology that the people embraced just like here in the Philippines. Some have their own laptops and bring it to coffee shops so that they could relax and at the same time prepare their assignments and paper works. The people today are very busy and would want to do their jobs in a beautiful and innovative environment that could satisfy their needs and lessen their stress due to busy schedule.

NATURE OF THE COMPANYHelping Individuals Gather Hypothesis

ESTABLISHED:– January 1, 2013

LOCATION:– Batac City near the University Belt

• Has 5 major Branches and 10 minor Branches

 

• LAYOUT

Features:A) 75 UNITS OF COMPUTERSB) AIR CONDITIONED

B. OUR VISIONOur vision is to be the largest computer store and Business

Center in the Philippines. With fast-changing technology of computers, cellular phones, print, media, and mailing services. From warehousing, distribution, and delivery at the least possible time.We expect to have one store in every Barangay to serve the Filipino public and to help those who do not have the business equipment. OUR MISSION

High Tech Computer Store, Inc. will strive to lead in the computer retailers, services, rentals, network solutions, web page development, digital imaging, desktop publishing, system development and rush printing. We translate these powerful technologies into value for our customers through our professional solutions and service businesses nationwide.

MARKET STRATEGY• Leaflets/Flyers distribution• Games and services offered will be displayed on the store window.• We will offer promo’s to attract the consumer like cheaper rate for

computer rental, and membership card.• Promoting the opening of our computer shop one month before

the opening.

GUIDELINES IN BUSINESS• All malicious sites are blocked.• You are not allowed to insert flash drive or any storage

device without the consent of the shop staff.• Eating and drinking in the gaming and typing area is not allowed,

they are only allow to eat and drink in the waiting area.• One person for one unit to maintain orderliness.

PRODUCT/SERVICE PRICE

Printing Black & White (short)

(long) Colored (logo)

(pictures)

Php.1.00Php.1.50Php.2.00Php.5.00 – Php.10.00

Photocopying (short) (long)

Php.0.50Php.0.65

Scanning Php.5.00

Repairing (laptop) (tablet) (netbook) (CPU) (LCD TV/Monitor) (printers) (scanners) (DVD player) (other appliances)

Php.200.00 – Php.500.00Php.200.00 – Php.500.00Php.200.00 – Php.500.00Php.350.00 – Php.500.00Php.500.00 – Php.800.00Php.250.00 – Php.350.00Php.250.00 – Php.350.00Php.250.00 – Php.350.00Php.500.00 – Php.600.00

Virus Removal Php.50.00 – Php.150.00

Installations Php.100.00 – Php.135.00

Graphic Designing (art) (poster) (banner)

Php.150.00 – Php.200.00Php.250.00 – Php.350.00Php.500.00 – Php.900.00

• Market

67%

22%

11%

Target MarketStudents Nearby Neighborhood Teachers

ORGANIZATIONAL CHART

PRODUCTS AND SERVICES OFFERED• High Tech Computer Store Inc. is a company dedicated in electronics

repair in (any brand) such as home and office equipment like Desktop Computers, Laptop, Tablet PC, Notebook, Netbook, MacBook, Palmtop, Organizer, Portable DVD player, LCD TV/Monitor, Printers, Scanners, AVRs, Power Supply, Typical DVD or VCD player, Component, Power Amplifier, Karaoke, Videoke System, Electric Fan, Washing Machine, Aircon Control System, Microwave Oven, Keyboard and Typewriter.

• In addition, we also customize software and program consultancy, design, programming and implementation as well as maintenance and data recovery. This includes also installation of original operating system, Microsoft applications and antivirus.– We also accept graphics design, layout and printing.– We also buy good or defective appliances, computer parts, television,

component, laptop, psp, etc.– We guarantee our repair for customer satisfaction.

HUMAN RESOURCE INFORMATION

• Total Number of Employees– There are 7 employees employed in our

company.• List of Employees

• Manager• Cashier• Computer technicians:

– computer programmer– computer operator

• Graphic Designer• Security Guard• Custodian

Job Description

MANAGER• Is the person responsible for planning and directing the work of a

group of individuals, monitoring their work, and taking corrective action?

• Oversees the works of the employees and its customer within the range of the computer shop and their behaviour.

• Considered to be the leader wherein he is the one that meets the clients prior to their needs and aid the works of the other employees.

• If there is a need for repairs and other services offered by the shop, he may be contacted so that he will be the one to communicate with the right people capable of doing the services.

JOB DESCRIPTION

COMPUTER TECHNICIAN• Enter commands, using computer terminal, and activate controls on

computer and peripheral equipment to integrate and operate equipment.

• Monitor the system for equipment failure or errors in performance.• Notify supervisor or computer maintenance technicians of

equipment malfunctions.• Respond to program error messages by finding and correcting

problems or terminating the program.• Responsible for providing technical support to those who use the

computer programs developed by the individual and his/her company.

JOB QUALIFICATIONSMANAGER• Educational Background: Business

Administration Graduate• Age: 27- 40 years old• Characteristics:

• Time Management• Communication Skills • Conflict Resolution • Personal Traits • Experience • Goal Setting • Responsibility • Organization • Leadership Skills • Objective Views

Skills:• Being able to effectively lead teams• Being able to manage stressful

situations• Being flexible• Being able to maximize customer

satisfaction• Being able to communicate

effectively• Being focused and motivated• Being able to mentor employees• Being proactive• Being able to use computer• Being professional and amenable at

all times

JOB QUALIFICATIONS

Technicians• Educational Background:

Computer Science Graduate• Age: 27-40 years old• Characteristics:

– with experience– Knows how to deal with the

customers– Pleasing personality

– 1. Good technicians always teach and share

– 2. Good technicians are very patient people

– 3. Good technicians don’t stop learning

Skills:• At least 2-5 years’

experience and expertise in installation of various software and operating systems.

• Experience in using any databases.

• Experience in the usage of MS office tools.

• Experience in using search engine tools

Internal Recruitment• Job Postings/ Job Biddings

External Recruitment• Advertisement

– Radio Advertisement– TV Advertisement

• E- recruiting• Corporate website:

http://hightechcomputerstoreinc.yolasite.com/• Social website: a. Facebook Account: TECKY SHOWY Facebook page: https://www.facebook.com/groups/1416425855242032/• Content Communities: YouTube:

http://www.youtube.com/channel/UC5kCQTc1-3FmkltQZo0OgCg

Flickr: https://www.facebook.com/groups/1416425855242032/ • Blog: Twitter: @HighTechInc