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Organizations have a great opportunity to gain intelligent insights about the internal and external business ecosystem by carefully selecting the right HR technology and analytics platform
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www.peoplematters.in
www.peoplematters.inKey organizational questions
Following are the key guiding questions while choosing a technology & analytics service provider
Credibility What are the qualifications of the service provider’s business analysts?Are there major players in our industry who are clients of the service provider?
Implementation Time What is the typical implementation time mentioned by the service provider in the RFP?Are the development time , testing and debugging time mentioned in the RFP?
Service Level CredibilityDoes the service provider have a reliable technical support facility?Does the SLA clearly enlist the clauses for the number of clauses of maintenance?
CommunicationIs there consistency in the communication of the service provider across channels?Are there any discrepancies in the services offered & promised during proposal as compared to the SLA?
ConsultationDoes the provider sell one standardized product or is willing to make modifications to the product?Do the service provider’s analysts provide consultative guidance?
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“The challenge of HR executives will be to maintain a balance between technology and human resources to ensure that the ‘human element’ is not taken out of Human Resources.”
Key Trends in HR Technology
Leveraging social media – Organizations are exploring means to leverage the information about their workforce on social networking sites
HR on cloud – The cloud model opens up a plethora of opportunities for small & medium size enterprises with minimal investments and greater flexibility
Workforce analytics – This has become increasingly dynamic and has rich features that can create tailor made retention, succession planning & performance plans using predictive modeling
Transparent organization – While date privacy may still be a concern, the pros of a transparent organization still outweigh the cons by a huge margin
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“While technology and platform need to be considered, right choice is one which is aligned to the company culture and the critical success factors which drive business growth.”
Key Trends in HR Technology
Analytics – Technology advancements (Big Data, in-memory computing, natural language processing to name a few) have made it possible to visualize data
Wave 2 – From systems which typically covered only the employee database and IR, we see a significant drive to integrate the entire talent management framework
Cloud – Adoption of cloud based systems is driven by pay-as-you-use model, scalability and agility. Affordable technology can integrate HR systems on the internet with applications like Learning Management System hosted on the cloud
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How can the cost effectiveness and efficiency of HR delivery be improved from mundane tasks like payroll, leave management to complex challenges like driving succession planning?
Key factors to be considered are:
Automate the entire employee lifecycle on a common platform with user-friendly, functionally ‘deep’ applications.
Drive employee engagement and productivity via HR portals. Leading portals provide a single launching point into various corporate systems and automate work to the greatest extent possible.
Remember that when determining which HR systems to use, technology is the LEAST important consideration.
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“According to HRO, in US, 83% of best-in-class organizations indicate that they use ATS, and 59% of the top performing groups integrate their background screening solution at least partially with their ATS.”
Hiring the most qualified applicants is critical to the success of any business. With the number of ‘me too equally qualified’ candidates in good numbers, it becomes all the more important to ensure that a step like background screening does not become a speed bump in the hiring process.
Integrating background screening with technology reduces turnaround time and improves the process by reducing time and cost to hire.
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“A big benefit of the online delivery model is the shrinkage of time, effort and cost without much loss of information fidelity.”
Emerging trends in HR technology
Video resumes – Some companies have taken advantage of the rapid strides in communication technology & have encouraged candidates to file their video resumes for recruiters to get a feel of the person beyond the standard text based resume
Automated voice/video screening – All one has to do is to tell the system who they want to screen and what questions they would like to ask. Once the candidates complete the phone/video screens, you can access and share the recordings of the screens at your convenience.
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“There are more than 2 million firms in India and less than 2000 firms have opted for any sensible HR software; there is immense opportunity for HR technology service providers in India.”
Automation for greater efficiency
With increase in salaries over the last one year, organizations are faced with the challenge of doing more with less people.
While only 10% of the staff may use sales CRM/ERP/Accounting software, HR software can be used by all the employees thereby benefitting the business phenomenally.
Doing away with paper based HR transactions is not only cost effective but also reduces carbon footprint and saves more than 20 minutes of employee time per day, thus giving a great ROI.
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“Over the last decade, technology has transformed the way skills are measured, analyzed or even improved in organizations for prospective and current employees.”
Recent innovations in HR technology
Customizable assessment platform Hands-on assessments/Never question typesAutomatic invigilation/ProctoringActionable analyticsConcurrencyAdaptive testingInnovations in psychometric assessments
Based on its current maturity, the assessment industry is more like what the telecom industry was in the 90s; however owing to innovations it is poised to see massive adoption and growth in the near future.
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Contact details
Subeer BakshiDirector – Talent & RewardsTowers Watson IndiaTel: (080) [email protected]
Towers Watson is a leading global professionalservices company that offers solutions in theareas of employee benefits, talent management,rewards, risk and capital management.
Buyers profileConglomerates and Indian firms with operationsin multiple countries.
Service locationsBangalore, Delhi, Kolkata and Mumbai, plus24/7 global support.
Overview of solutions providedHR and talent management technology, backedby the world’s leading HR consultancy.
Talent|REWARDsoftware suite is used for:
Performance managementCareer developmentLearning managementSuccession planningJob levelingMarket analysisCompensation designCompensation planningRecruiting
Other solutionsConsulting solutions range from strategy development to highly advanced workforce planning and optimization.• Developing and defining a human capitalstrategy and its architecture.• Designing, implementing and deliveringa total rewards and talent management solution.• Leveraging technology to achieve effectiveongoing delivery.
Key differentiatorsTowers Watson has the most comprehensiveresearch in the industry on HR service deliverytrends and technology. For decades, we haveprovided leading edge HR technology consultingand systems to clients worldwide. We bringexceptional, configurable solutions and unsurpassed client service, delivered by domainexperts who partner with you to drive results.
PricingMonthly usage fee (typically 36-60 month contract), plus set-up fee.
Testimonial/Referrals• For Talent|REWARD: Nearly four millionemployee records at 400 companies worldwide.• For HR Portals: Used by leading global enterprises in the Americas, Europe, and Asia.
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Contact details
Saurabh SinghNational HeadPearson TalentLensTel: 080 4215 [email protected]@talentlens.inwww.talentlens.in
Pearson TalentLens is a world leader indeveloping assessments for recruitment, selection and development of the 21st centuryworkplace. Powered by 8 decades of science, TalentLens assessments are scientificallyproven to enhance an organizations’ selection and development decisions and identify talent ready for the next economy.
Buyers profileHR heads, recruitment heads, operation heads/training and development, heads/placement team in institutes.
Overview of services1. Automated communication skills assessmentfor recruitment, training needs analysis, measuring training effectiveness and resourcing.
2. Critical thinking abilities assessment forselection, development and promotion of high potential employees and leadership development.
3. Personality assessments to measure jobfit,culture-fit, motivational-fit of a potential recruit, engage employees and behavioral development of existing employees.
4. Assessment and development center.
Key differentiators
1) A global leader in assessments and theworld’s largest assessment service providerin terms of volume of assessment.2) Niche expertise in leadership development,using an objective, scientific and one of the few assessments in the world to measure critical thinking – the Watson-Glaser Critical Thinking Appraisal.3) Owners of India’s most widely usedautomated tests of communication skills – Versant Tests.4) Highly standardized and scientific assessments with a high assessment score – job performance correlation.5) A focused range of fundamental, scientificand research-based assessments across the entire gamut of workplace competencies - communication skills, ability and personality–across entry, mid and senior level of management and across all industries.
PricingVolume-based per license pricing, custombuilt based on requirements of the assignment
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Contact details
Sundara [email protected] [email protected] [email protected]
Profile of clientMNC, Indian conglomerates, large Indian groups.
Buyers profileManaging Director, Chief Executive Officer, CXO
Service LocationsMumbai, New Delhi, Bangalore, Pune
Overview of leadership solutions
People Metrics is a leading consulting firm with a unique model, integrating organization’s HR framework and governance tools with people assessment, development, and coaching. People Metrics approaches the challenges in creating and nurturing leaders, using strategic talent management approach, which helps to focus energies and budgets where the maximum impact will be felt.
For nearly a decade, People Metrics has partnered more than 100 clients across India, South East Asia, Middle East and Africa by accelerating the human capability development and helping organizations achieve sustainable growth and improve their bottom-line with focus on creating engaged and performance driven workforce.
Other solutions
Apart from leadership development programs,People Metrics also undertakes, on turn-key basis, the following services: - Competency mapping, organization structure & design, performance management systems, team building, succession planning, strategic talent management, creating a learning organization, employee engagement surveys and diversity surveys.
Key differentiators
People Metrics provides holistic talent development solutions encompassing assessments to training and coaching - as aone-stop solution provider. People Metrics has a strong and incisive approach to identify potential leaders of tomorrow and development through practical solutions from industry veterans.
Engagement model
Complete solutions over 12 -24 months span.
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HR Technology and AnalyticsDecember 2012
For Further Information Kindly Contact
+91 (124) [email protected]
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