Search and Discovery for your Microsoft Lync Archive

FIND YOUR MISSING LINKS

AGENDA

Instant Overview The Search Problem Real World Stories HR Auditor Benefits Business Case System Requirements Screenshots

WHO IS INSTANT?

Develops high-value applications for eDiscovery and service-desk enablement – on your existing platforms

Help organizations meet compliance requirements around IM and internal social applications

Design-centric approach with a focus on ease of use and deployment

INSTANT

Microsoft

Yammer

SalesForce

Twitter

XMPP

IBM

COLLABORATE & CONNECT

COLLABORATE with leading social platforms for search and eDiscovery compliance

CONNECT employees, partners, customers where and how they want to communicate to optimize service channels

INSTANT SOLUTIONS

Need• eDiscovery &

Compliance

• Service desk

Industry• Financial Services

• Government

• Healthcare

The Lync archive captures all of my data—it is all there if I

need it

SEARCH PROBLEM

Have you ever needed to search the archive?

• Date range for search?• Topic or keywords involved?• People/departments/groups involved?• When do they need results?• How will you share results and with whom?

SEARCH OPTIONS

SEARCH, VIEW and REPORT

Query as Needed• How many requests per year?

• Priority vs. other tasks?

• Is it a complete search?

• Is it a time-sensitive issue?

Build Tool In-House• Opportunity costs?

• Who is performing the searches using the tool?

• Need UI design, reporting, and ongoing support/development

Off-the-Shelf Solution• How complex does it need to be?

• What are the system requirements?

• Ease of use and deployment?

REAL WORLD TALES

“What now takes only 15 minutes use to take up to 2 weeks.”

Hardware Co.

“I can view IM traffic and see who is using it to address

productivity issues.”

Cornerstone Medical

“It would literally be impossible to find what we needed using the various Microsoft tools.”

Worthington Federal Bank

“Sure, we could have built a tool in house but it was far easier and cheaper to buy in.

We also did not want to wait until something happened.”

Ignis Asset Management

“I only need to search twice a year so I will just use the

available free tools.”

Potential customer

“HR has access to perform own searches. This has saved valuable time, and prevented IT from getting involved in IM

discoveries .”

Integrys Energy Group

INSTANT SOLUTION

FO

R IT

Easy install in 30 minutes or less

Simple to use—no training needed

Saves time and resources

FO

R A

LL

Complete search by keyword, date range, individuals

Non-technical searches in minutes

Visuals facilitate investigations

Reporting for stakeholders

INVESTMENT CONSIDERATIONS

• In house legal or outside counsel resources

• Cost of IT time

• # of searches per year

Cost

• Time savings by offloading search

• Time frame from search request to completion

Time • Getting in front of an issue early

• Conducting complete search and finding needed data

Risk

• Maintaining privacy of individuals—not an IT issue

Security

SOLUTION PRICING

Pricing

Starts at $1695 for 5 authorized viewers

Scales based on total # of IM users, # of Lync servers

deployed & authorized viewers

required

SYSTEM REQUIREMENTS

SERVER

• Windows Server 2008 R2 or Windows Server 2012

• Note: Application cannot be installed on the same server hosting Lync

• Microsoft IIS 6 Compatibility Management installed

• ASP.NET server role installed

• Windows Authentication server role installed

• Microsoft .NET v4.0 Framework installed

ENVIRONMENT

• Active Microsoft Lync environment with archiving to SQL Server enabled

• SQL Server (The application supports both SQL and Windows authentication)

• Account credentials with access to Active Directory

• Account credentials with read access to LCSlogs on your SQL Server

• Lync online supported in a single tenant environment only

WWW.TRYHRAUDITOR.COM

UI

BASIC SEARCH

RESULTS

IM CHART BY DATE

IM CHART BY USERS

ADVANCED SEARCH

EXPORT RESULTS

PDF REPORT

LYNC USAGE REPORTS