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Actionable Insights To Increase $$$ Matan Trogan Head of Regional Product Marketing, APAC April 2015 Monetising Big Data in Telecoms World Summit 2015 Monetising internal and external big data to drive brand loyalty and develop new revenue streams Conference: 20 - 21 April 2015 Goodwood Park Hotel, Singapore

How to Use Actionable Insights to Increase Revenues

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Actionable Insights To Increase $$$

Matan TroganHead of Regional Product Marketing, APAC

April 2015

Monetising Big Data in Telecoms World Summit 2015Monetising internal and external big data to drive brand loyalty and develop new revenue streamsConference: 20 - 21 April 2015Goodwood Park Hotel, Singapore

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Unified Service Gateway Platform based on Superior DPI

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Mobile

Broadband

Internet

ANALYZE PROTECT MONETIZEIMPROVE

DPI = Deep Packet Inspection

With a Superior Big Data Source and BI Tools

3

Network Data

And Subscriber Data

Mobile

Broadband

Internet

Your Knowledge is as Good as Your Data

4

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Apps

QoE

Content

Security Device

Referrer

Octets In

Stall Duration

Bitrate

Response Code

# of Seeks

Server Name

Start Delay

URI

Container

Resolution

Watch ID

Server Initial

Response Time

Server Name

DNT

Octets out

Content Type

Video Name

Video Size

Session ID

Codec

To maintain good visibility you need to collect everything all the time.

Customer Segmentation Is Only The First Step

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Treat The Subscriber With Personal Care And Attention

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See movie:http://www.allot.com/service-providers/solutions/network-user-analytics/www.youtube.com/watch?v=0nnhx5FGHT8

Customer Loyalty – Churn Prediction and Prevention

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Churn prediction – Indicators – Video QoE

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Churn prediction – Indicators – SpeedTest

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Churn prediction – Indicators – Competition

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Churn Prevention – Improve QoE

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Video optimization

Churn Prevention – Personal Health and Promotion Call

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Churn Prevention – Actionable QoE Indicators

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Revenue Loss due to OTT VoIP Applications

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2011 – Skype Was The King

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WhatsApp May Take The Crown In 2015 ?

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http://blog.allot.com/content-delivery/whats-up-with-whatsapp-for-mobile-operators/

How To Generate New Revenues?

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Actionable Insights and Contextual Marketing

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Actionable Insights and Contextual Marketing

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Actions – Targeted Advertisement And Promotions

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Roaming

How (not) to Engage The Customer …

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Smart Engagement – Right On Time !

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Roaming

On-boarding subscribers – Smart Engagement

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HTTP browsing

User initiated HTTP Browsing

App HTTP traffic

Analytics as a Service (AaaS) and Data Brokerage

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• Advertising agencies

• R&D companies

• Content providers

• MVNO

Security As A Service (SECaaS) New Revenues

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• Identify Cyber Security use cases

• DDOS

• SpamBots

• Malware

• Identify the target segment:

• Families with Kids

• Enterprise

• Universities and schools

Time to Market Unified Services Platform

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Network Data Source Solution for various use cases

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Billing System Business

IntelligenceAllot ClearSee

Network Analytics

CRM

Regulatory Compliance

Revenue Assurance

and Auditing

MarketingSecurity FinanceCare

SIEM

Ops/Eng

Mobile

Broadband

Internet

Based on Allot Unified Service Gateway Platform

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Mobile

Broadband

Internet

ANALYZE PROTECT MONETIZEIMPROVE

Know yournetwork and get close to

your customers

Protect your network and

your customers

Create, bundle and charge for value-added

services

Optimize utilization and service delivery

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Thanks Allot !

[email protected]