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How-to Increase User Engagement by 25% with User Segmented Push Notifications

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Push notifications are carried out through the internet in the form of message pop-ups and news alerts, and have become a mandatory tool for mobile app developers over the past few years. Providing direct access to mobile apps, regardless of when the app is actually in use, these notifications provide a number of benefits to mobile app developers. Among the more common reasons are ‘waking up’ dormant users, incentivizing active devices and greeting new users to the app. While push notifications have been compared to email marketing, the open rates speak for themselves, with emails averaging out at less than 10% and push notifications reaching over 30%, when sent in the correct manner and pace.

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  • 1. www.backand.com | US: 1-888-259-9242 | EU: +44-800-048-8730 How-to Increase User Engagement by 25% with User Segmented Push Notifications Push notifications are carried out through the internet in the form of message pop-ups and news alerts, and have become a mandatory tool for mobile app developers over the past few years. Providing direct access to mobile apps, regardless of when the app is actually in use, these notifications provide a number of benefits to mobile app developers.Among the more common reasons are waking up dormant users, incentivizing active devices and greeting new users to the app. While push notifications have been compared to email marketing,the open rates speak for themselves, with emails averaging out at less than 10% and push notifications reaching over 30%,when sent in the correct manner and pace. PushApps Integration with Back& PushApps clients are mobile app publishers who have a need to interact and engage with their users via push notifications. Developers are provided with an SDK to implement within their apps, allowing them to send notifications to the registered devices from a web interface. The PushApps platform supports both Android and Apple apps via the Google Cloud Messaging platform (GCM), and the Apple Push Notification Service platform (APNS).

2. www.backand.com | US: 1-888-259-9242 | EU: +44-800-048-8730 Studies have shown that utilizing push notifications increases user engagement, which can lead to up-selling related services to clients as well as rewarding active users. This leaves developers constantly looking for more efficient ways to segment users, such as identifying those that are active, as well as those that are not. While PushApps enables segmentation through their service, leveraging Back&s solution can result in much deeper, significant and app related segmentation. Due to the fact that the platform is integrated into Back&s interface, with a few clicks, a segment can be selected and get the respective push notification. Developer integration is simple. The PushApps interface is used to carry out tasks, such as message drafting and schedule creation. Afterwards, the user is redirected to the Back& interface to select the respective notifications from a drop down menu. This enables developers to easily create user segments (aka bookmarks), allocate messages to their respective bookmarks, and finally, send notifications. Predetermined scheduling ensures that each user segment will receive every earmarked message. Case and Point Back& customers need user-segmentation-based notification in order to maintain and increase user engagement. I would like to share the story of one of our customers that was in need of push notifications, and how Back&s collaboration with PushApps provided an efficient and reliable system. Similar to many mobile startups, the company in this story was in the process of developing their mobile app when it became clear that there was a need to automate their back-office. As a means to save time on loading content into their database, the company utilized Back& as their back office solution. Traffic began to gradually increase after the applications launch, leading to the inevitable need to generate more contact with users. With their solid back-office, the startup sought out a push notification service. Their requirements included identifying new customers as well as distinguishing various global regions. The recent PushApps-Back& SaaS service solution enabled the startup to generate reports for both new and regionally spread out users, providing an ideal environment to achieve their specific push notification goals. By linking the appropriate messages to their respective reports, the startups marketing team was instantly satisfied, implementing push notifications into their routine operations. Benefits of the Back&-PushApps Collaboration 1. Easily integrate users into your database to send notifications. No coding required. 2. Bookmark user segments for new notifications. 3. Pinpoint target users devices. 4. Market, review reports and send notifications from a single interface. 5. Receive high quality analytic reports aimed at marketers. 3. www.backand.com | US: 1-888-259-9242 | EU: +44-800-048-8730 Results can be monitored and analyzed by PushApps in order to refine/enhance the process and effectively take the next steps. If you see push notifications in your future, or are even trying to manage them now, it will be well worth your while to try the Back&- PushApps solution today! Contact Information Backand Inc. US: 1-888-259-9242 | EU: 44-800-048-8730 [email protected] www.backand.com Notice This document has been carefully compiled. The information in this guide does not constitute a warranty of performance. Furthermore, Backand reserves the right to revise this publication and make changes from time to time in the content thereof, without obligation to notify any person of such revisions or changes. Backand assumes no liability for losses incurred as a result of out-of-date or incorrect information in this guide. The software described in this guide is furnished under a license agreement and may be used only according to the terms of that agreement.