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How to Assess your IT Needs and Implement Technology at your Nonprofit Presented by Enzo Logozzo and Eric Neufeld, 365 iT Solutions March 17 th , 2016

How to assess your it needs and implement technology at your nonprofit

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Page 1: How to assess your it needs and implement technology at your nonprofit

How to Assess your IT Needs and Implement Technologyat your NonprofitPresented by Enzo Logozzo and Eric Neufeld, 365 iT Solutions

March 17th, 2016

Page 2: How to assess your it needs and implement technology at your nonprofit

Hi, we’re from TechSoup Canada

Our mission is to help nonprofits use tech

effectively

Page 3: How to assess your it needs and implement technology at your nonprofit

We make technology more affordable through the Technology Donations Program

Register your charity, nonprofit or library to see which products you’re eligible for: www.TechSoupCanada.ca/Getting_Started

Page 4: How to assess your it needs and implement technology at your nonprofit

We create and curate tech resources

facebook.com/techsoupcanada

techsoupcanada.ca/blog

meetup.com/toronto-net-tuesday

@techsoupcanada

Page 5: How to assess your it needs and implement technology at your nonprofit

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Page 6: How to assess your it needs and implement technology at your nonprofit

Today’s speakers are

Enzo LogozzoDirector, Sales and Marketing, 365 iT SOLUTIONS

• Provides managed IT services, IT outsourcing, tech support services and cloud services to non-profit organizations

Eric NeufeldSenior Project Manager, 365 iT SOLUTIONS

• 14 years experience in IT industry

• Previously worked as a consultant with Deloitte

Page 7: How to assess your it needs and implement technology at your nonprofit

Who is 365 iT SOLUTIONS?

Company founded in 2003

Based in Toronto, Ontario

100% Canadian Team

Responsible for connecting companies

worldwide

We work with various nonprofits and

charities

We believe in our brand, image and

reputation. Better yet, we believe in our

clients.

“We make IT Simple!”

Page 8: How to assess your it needs and implement technology at your nonprofit

What is a Network Assessment?

A network assessment provides a snapshot of the entire IT network.

It creates an effective IT strategy including recommendations and pain points.

The network and security assessment will cover the following:

Infrastructure, Performance, Availability, Managementand Security

Page 9: How to assess your it needs and implement technology at your nonprofit

Step 1 = Assess Your Entire Company

To get a “TRUE” picture of your entire business, you need a solid foundation to build

on and you should collect the following information within a excel sheet with your

management team.

1. Size?

2. Geography?

3. Business Goals?

4. New technology?

5. Pain points?

Page 10: How to assess your it needs and implement technology at your nonprofit

Step 2 = Assess Your Network Assets

This will show any vulnerability in your network that might be exploited by a security

threat. Risks include potential consequences and vulnerabilities including loss of

data, downtime and security breach.

The assessment should cover the

following areas:

Firewalls & Routers

Network Switches

Wireless Access Points

Page 11: How to assess your it needs and implement technology at your nonprofit

Step 3 = Assess Your Server

Your server manages, stores and processes your data 24x7x365. Your servers need

to be reliable as it is the heart of your business and network. It is important to know

your server is healthy.The assessment should cover the

following areas:

Warranty?

Operating systems?

Network services?

Security updates?

Performance?

Disaster recovery?

Page 12: How to assess your it needs and implement technology at your nonprofit

Step 4 = Assess Your Workstations

Workstations and laptops keep your organizations running and employees

productive however they also are the source of most downtime, lost productivity

and security risk.The assessment should cover the

following areas:

Operating systems?

Endpoint security?

Central Antivirus management?

Local administrator access?

Business software?

Page 13: How to assess your it needs and implement technology at your nonprofit

Step 5 = Assess Your LOB Software

LOB stands for “line-of-business” software. Every organization has one as it is

needed to run you business however there are many areas the assessment should

cover in respects to your LOB.The assessment should cover the

following areas:

Support contract?

Hosted location?

Future proof?

Reliability and accessibility?

Page 14: How to assess your it needs and implement technology at your nonprofit

Step 6 = Assess Your Policies & Procedures

Do you have an Acceptable Use Policy (AUP)?

Is a set of rules for the network that outlines how network can be used and sets

guide lines. This will reduce the potential for legal action that may be taken by a

user, and often protect the organization.

Do you have an Email and Computer Monitoring policy?

Monitoring workplace computer activity can protect your business. This policy will

outline that the company can monitor email and/or computer activity any time.

Do you have an BYOD Policy?

If an employee leaves/terminated, phone must given to IT to delete email/data or

phone can be remotely wiped causing complete data loss. Organization is not

responsible for data lost if policy is violated.

Page 15: How to assess your it needs and implement technology at your nonprofit

Step 7 = Choose the right IT Consultant

Step 1 - Define objectives, timeline, and budget.

Step 2 - Write a Request for Proposal (RFP) that lays out the terms of the engagement, objectives, timeline, and a budget.

Step 3 – Contact IT consultants with proven industry experience and understanding of Canadian privacy laws.

Step 4 – Evaluate RFP response including the following areas:

Have they addressed your business goals? Are they delivering a well planned and documented proposal? Are they engaged? Do they guarantee their proposal?

Page 16: How to assess your it needs and implement technology at your nonprofit

Step 8 = Do your due diligence

Do your due diligence

Take your time

Check references

Ask questions

Bring in the experts

Page 17: How to assess your it needs and implement technology at your nonprofit

365 iT SOLUTIONS Special Offer

Up to 10% discount on Lenovo server and storage Up to 5% discount on Lenovo ThinkPad workstations,

laptops and tablets

Complimentary Network Assessment Complimentary Review of IT proposals Up to 20% discount on MIP programs

(Migration, Integration, Project Programs)

Page 18: How to assess your it needs and implement technology at your nonprofit

Questions?