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How Los Angeles RIAs
are Using Social Media for Business
Courtesy of FPA Technology Services, Inc.
http://www.TechGuideforLAInvestmentAdvisors.com
Sponsored by
http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
According to a study
by Cogent Reports,
Sponsored by
http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
75% of RIAs and broker-dealers
are using social media for
business purposes
Sponsored by
http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
but they need to be used in
accordance with FINRA rules
as well as the firm’s social
media policies
Sponsored by
http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
What’s the Most Popular?
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Not surprisingly, LinkedIn is
the most popular social media
outlet for financial advisors,
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Craig PollackFounder & CEO
with 74% of the survey
respondents stating
that they use it regularly
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
65% said they employed
Facebook as a platform
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Craig PollackFounder & CEO
and 32% claimed to use
Twitter for professional purposes
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Craig PollackFounder & CEO
Managing the Risks
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Sending a tweet that praises
a particular stock, for example,
could violate FINRA’s rule
against making
recommendations
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
FINRA Rule 2010 also requires
that any static content be
approved by a broker-dealer’s
firm before it is posted online
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Company Social Media
Policies
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Below is a list of important
issues that require
confirmation in writing
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
• Users permitted to post
on the company’s behalf
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
• Social media channels
that can be used
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
• Content permitted to be
posted online
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
• Reviewing content prior
to posting
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Many firms use their Facebook
pages to post investment
news,
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Craig PollackFounder & CEO
invitations to social events,
and announcements about
upcoming conferences and
webinars
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Investment recommendations
and advice are strictly
off-limits
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Establish an Archiving Platform
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Craig PollackFounder & CEO
Major archiving platforms
offering this service include
Smarsh, Actiance, and
Hearsay
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Arrange for Ongoing Oversight
of Social Media Platforms
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Any firm using social media
for business needs to identify
the party or parties
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
who will review content
for adherence to company
and industry rules
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
and check the archiving
connection for correct
performance
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Bottom Line
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Craig PollackFounder & CEO
When used in accordance
with industry guidelines,
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Craig PollackFounder & CEO
social media can be an
inexpensive and valuable
marketing tool
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
What ways does your
investment advisor firm use
social media for business?
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http://www.TechGuideforLAInvestmentAdvisors.com
Craig PollackFounder & CEO
Let us know your thoughts
in the Comments box below
Copyright © FPA Technology Services, Inc.
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