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In this talk, I present that making better self-tracking tools requires using a holistic and human-centered approach at design and development. Self-tracking tools have been increasing because of 3 technological improvements: better sensors, ubiquitous data access, and improved visualizations. Despite the new technologies, self-tracking remains hard. This is because self-tracking requires a lot from the user: from collecting, organizing, reflecting on data and to putting new knowledge into action. The self-tracking challenge presents design and technology with great opportunities. Forging ahead, I think development of self-tracking tools should be approached in two ways: 1. It has to be approached holistically. Provide support for all the things that the user has to do with the system. This is specially important because self-tracking requires long-term use. 2. A human-centered approach has be taken. The technology has been growing a lot and that's great. The question now is how do these different technologies go together to support the knowledge discover new insights into their selves.
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
Holistic & Human-CenteredTowards Making BetterSelf-Tracking Tools
Ian Li Human-Computer Interaction Institute Carnegie Mellon University
Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
Self-tracking is growing.
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Physical Activity
Health
Mood
Diabetes
http://personalinformatics.org/tools
Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
Because of 3 Improvements…
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
1. More sensing technologies
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
2. Ubiquitous access to data
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
3. Visualizations for laypeople
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
But self-tracking is still hard.
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
COLLECTION REFLECTIONPREPARATION INTEGRATION ACTION
What makes self-tracking hard?
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
Opportunities fordesign & technology
To provide appropriateand necessary supportto users
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
2 Approaches
1. Holistic2. Human-Centered
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
1. Holistic Design the system as a whole.
Identify problems that people encounter throughout the whole system.
Find good combinations of system supportto collecting and reflecting on data.
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
COLLECTION REFLECTIONPREPARATION INTEGRATION ACTION
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Embedded / wearable Automated / manual
Input once a day Incentives?
Mobile / desktop Visualizations?
Real-time / End-of-day Daily / weekly reflection
Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
2. Human-Centered What information should a person collect?
What problems do users encounter with the system?
How does the person gain self-knowledge from the data they collect?
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
Interviews Field studies User experience
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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools
Thanks!
http://ianli.com http://personalinformatics.org
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