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Warszawa, 3 października 2013 r.
Highly-Effective Relationships in a Technology-Driven World: An Impossible Possibility? Dr John J Scherer & Amy Barnes, MBA
Created by Eric Qualman
http://www.youtube.com/watch?v=QUCfFcchw1w
Which of these does NOT belong?
For regular mobile phone users
A – 831
B – 459
C – 121
D – 143
A – LOL
B – BRB
C – IMHO
D – THX
For smart phone users
Online Dating. . .
How many LinkedIn connections do you have?
How many people in that network do you:
+ EMAIL on a weekly basis?
+ SPEAK with weekly on the phone?
+ SKYPE with weekly?
+ MEET face-to-face weekly?
How many of these people would you reach out to in a crisis?
Most Effective
Least Effective
One-to-One
Small Group
Large Group
Skype Call
Phone Call
Personal e-mail
Personal e-mail
Facebook/LinkedIn Note
Hierarchy (‘Ladder’) of Interactive Effectiveness *
Personal Impact/Value
Mass Impact/Value
One-to-One
Personal and/or Mass Impact and/or Value
‘Knowing’ someone or something. . .
Greek: γινώσκω – ‘gnoskow’ ‘Knowing’ happens at a distance, scienti!c, observing, measuring, assessing—avoids emotions Hebrew: יַָדע – ‘yada’ ‘Knowing’ happens in relationship, interacting with, engaging with, ‘sharing energy’—is based on emotions and ‘gut feel’
What are you having when you interact online?
‘Discussion’ – from Latin: discussus to strike, to shake, to scatter asunder.
‘Dialogue’ – from Greek: διάλογος from διά – through or between) λογος – words, thinking.
‘Conversation’ – from Latin: conversārī to chat, or have an informal exchange, or in Math ‘converse’ means ‘reversed’ or ‘transposed’ (its oppostite)!
12-15 ‘Close Friends’
150-200 Friends w Names
____________? Online Aquaintences
What happens when we interact...
13
CONTENT, ‘THE AGENDA’, WHAT WE SAY
B A
PROCESS, FEELINGS, HOW WE INTERACT
Below the Waterline
Above the Waterline
Are online and social media exchanges becoming a substitute for other, deeper kinds of human interaction?
Is knowing ABOUT someone – or something they say – becoming a less-risky substitute for knowing THEM?
This means in our face-to-face interactions we need to be consciously reaching for things like:
• Authenticity – being real, present, ‘readable’
• Uniqueness – you and the other person(s)
• Sharing/exchanging human energy – ‘the more’ of who we are
1. Empathy 2. Respect 3. Genuineness 4. Concreteness 5. Self-Disclosure 6. Immediacy 7. Trust
Robert R. Carkhuff
Seven Core Conditions of Healthy (Effective) Relationships. . . and – we believe – Effective Organizations
To Finish. . . An ‘experiment’. . .
We are face-to-face. What an opportunity!
1. Exchange business cards with the person beside you.
2. Say or do something you could not or might not if you were online. Share something of yourself.
3. Remember. . .
Thank You / Dziękuję John Scherer and Amy Barnes, Co-Directors, Scherer Leadership International www.scherercenter.com, [email protected], [email protected]
