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NetApp Business Continuity Customer Sucess Stories Jan 2010
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NetApp Business Continuity Customer Success StoriesUpdated Jan, 2010
© 2008 NetApp. All rights reserved. 2
Customer success stories
This slide set is a consolidation of the newest success stories that contain NetApp business continuity products:
SnapMirror & MetroCluster Anadarko (Industry: Energy) Centaline (Industry: Real Estate) City of Sioux Falls (Industry: Public Sector) Concord Servicing (Industry: Financial Services) Corelio (Industry: Media) Ijsselland Hospital(Industry: Healthcare) MercadoLibre (Industry: Retail) Nixon-Peabody (Industry: Legal) RMT (Industry: Energy) Thomson-Reuters (Industry: Business Services) Thunderbird School of Global Mgmt (Industry: Education) US Army North (Industry: Public Sector) Western National Group (Industry: Real Estate)Note: Included in backup are additional legacy references
Anadarko
Customer success story
© 2008 NetApp. All rights reserved. 4
Anadarko
Challenge– Strengthen data protection for SAP system,
enhance disaster recovery, manage complex IT infrastructure
Solution– Protect critical SAP data with NetApp FAS
storage systems plus SnapMirror replication software for DR and SnapVault for backups; improve efficiency of DR testing with FlexClone
Benefits– 30% improvement in SAP application response
time
– Reduce backup time from 28 to 34 hours to .5 to 2.5 hours
– Reduce recovery time from 72 hours to 4 hours
– Ability to test DR without interrupting production
Industry Energy
Solution Disaster Recovery Backup
Protocols NAS: NFS
© 2008 NetApp. All rights reserved. 5
Anadarko
© 2008 NetApp. All rights reserved. 6
Anadarko
- Rick Stuart, Manager, UNIX and storage systems
“We can schedule a DR test without interrupting production—or IT administrators’ regular activities. This capability gives us added security and confidence knowing we can recover because we perform the tests more frequently,” Stuart says..”
For full story:http://media.netapp.com/documents/anadarko.pdf
Centaline Property
Customer success story
© 2008 NetApp. All rights reserved. 8
Centaline Property
Challenge– Achieve centralized storage of business
system data and disaster recovery Solution
– Implement a NetApp® storage and consolidation solution for a VMware®
environment. Benefits
– Achieved safe and effective management with constant costs
– Reduced maintenance difficulties– Upgraded system performance – Enhanced business competitiveness
Industry Real Estate
Solution Disaster Recovery Virtualization
Protocols FC SAN IP SAN NAS-NFS
© 2008 NetApp. All rights reserved. 9
Centaline Property
“With the NetApp storage technology and a VMware solution, we have achieved unified data storage, safe and effective management, constant costs, and reduction of the degree of maintenance difficulty. Moreover, we have greatly strengthened our business competitiveness.”
Zhu Jiasheng Central IT Director, Centaline (China)
For full story:http://media.netapp.com/documents/centaline.pdf
City of Sioux Falls
Customer success story
© 2008 NetApp. All rights reserved. 11
City of Sioux Falls
The challenge– Applications in a growing standalone VMware®
environment were at risk of single-point failure.
The solution– Pair VMware with NetApp for better reliability and
faster data protection and restores.
Benefits– Reduced multihour tape backups and restores to
minutes, or even seconds
– Implemented reliable turnkey remote disaster recovery
– Reduced time to provision storage from 6+ hours to 5 to 10 minutes
– Streamlined and secured police digital video storage and
Industry Public Sector
Solution Virtualization Disaster Recovery Backup & Recovery
Protocols IP SAN (iSCSI) CFS
© 2008 NetApp. All rights reserved. 12
City of Sioux Falls
© 2008 NetApp. All rights reserved. 13
City of Sioux Falls
- Monte WatembachData Center Supervisor
“It was impressive to see that when we had problems with the fiber or other things, we never did have problems with SnapMirror. It’s been pretty bulletproof,”
For full story:http://media.netapp.com/documents/sioux-falls.pdf
Concord Servicing Corporation
Customer Success Slides
© 2008 NetApp. All rights reserved. 1515
Concord Servicing Corporation
Business Challenge – Provide uninterrupted access to customer data
– Furnish loan details and reports to corporate clients
– Deliver up-to-the-second contract details, 24x7
– Deploy technology that meets company’s high standards for reliability and business continuity at an affordable price
Solution– NetApp® MetroCluster synchronizes data between
storage units for uninterrupted service and zero data loss; Performance Acceleration Modules (PAMs) reduce response time
– SnapManager® for Microsoft® Exchange and SQL Server®; FAS3140, FAS3020, and FAS2050 storage systems; SnapMirror® and SyncMirror® technologies
Benefits– Cut RPO from 24 hours to 90 seconds to eliminate
data loss – Enabled nearly continuous operations – Improved Web response time by 50%– Improved overall application performance consistency
Industry Financial Services
Solution Business continuity
Protocols NAS NFS NAS CIFS FC SAN IP SAN-iSCSI FCP
© 2008 NetApp. All rights reserved. 1616
Concord Servicing Corporation
Concord Servicing’s storage stretched cluster
© 2008 NetApp. All rights reserved. 1717
Concord Servicing Corporation
“We can promise our clients zero data loss, even in the event of a major failure. Zero data loss is what keeps them—and us—in business.”
- Randy Babcock, Senior VP of IT Concord Servicing
© 2008 NetApp. All rights reserved. 1818
Concord Servicing
Why NetApp?
“MetroCluster is fantastic—it automates so much of the administrative burden that it’s a no-brainer to manage.”
- Steve Cowden, Network Analyst Concord Servicing
© Copyright 2009, NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster, SnapManager, SnapMirror, and SyncMirror are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. Microsoft and SQL Server are registered trademarks of Microsoft Corporation. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.
Corelio
Customer Success Slides
© 2008 NetApp. All rights reserved. 2020
Corelio
Business Challenge – Virtualize storage to unify NAS/SAN for
manageability and reduced costs– Provide continuous data availability
Solution– NetApp® HA V3140 systems– NetApp MetroCluster, SyncMirror®, and
SnapMirror® software; NetApp SnapManager® for Exchange software; VMware® ESX servers
Benefits– Achieve four years (and counting) uptime– Pool storage for fast provisioning– Add capacity without adding IT staff– Reduce help desk calls– Reduce cost of growth with admin, capacity,
bandwidth savings– Deliver flexibility for new apps, VDI, and more
Industry Media
Solution Virtualization Disaster Recovery Networked Storage
Protocols NAS CIFS, NFS IP SAN iSCSI
© 2008 NetApp. All rights reserved. 2121
Corelio
“NetApp helps us keep essential data continuously available to Corelio users. In the four years since we deployed our first NetApp® V-Series with MetroCluster, we have experienced no storage-related downtime and no nonrecoverable data loss.”
- Jan Lafosse, Information Communication Technology Manager, Infrastructure
Corelio nv
© 2008 NetApp. All rights reserved. 2222
Corelio
Why NetApp?
© Copyright 2010 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster, SnapManager, SnapMirror, and SyncMirror are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. VMware is a registered trademark of VMware, Inc. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.
“The V-Series maximizes our efficiency and flexibility in using and assigning storage. With pooled storage resources, we can easily provision capacity wherever it’s needed—for file shares or databases or to the VMware® environment. It’s easier to accomplish, five times faster, and we’re making the maximum use of existing capacity.”
- Jan Lafosse, Information Communication Technology Manager, Infrastructure
Corelio nv
IJsselland Hospital
Customer success story
© 2008 NetApp. All rights reserved. 24
Ijsselland Hospital
The challenge– Obtain simple-to-use, stable storage for
organization-wide digital archives.
The solution– Migrate to a NetApp® FAS3020 cluster and use
Net App Snapshot™ technology in combination with SyncMirror® and SnapMirror® to create Snapshot copies, backups, and mirrors of recorded data.
Benefits– Simplified management
– Enabled backup and restore at both the file level and for the entire database environment
– Achieved easy scalability of storage capacity
Industry Healthcare
Solution Backup & Recovery Continuous
Availability Disaster Recovery Virtualization
Protocols NAS-NFS FC SAN IPSAN-iSCSI
© 2008 NetApp. All rights reserved. 25
Ijsselland Hospital
- Klaas de JongIT Manager
“With PACS, we can store X-ray and ECG image material in a single digital location. This material is currently still being stored in a traditional archive. We are one of the last hospitals to transfer to PACS. It will be a huge task that will also radically affect the way the various departments operate. We have already laid the foundation for a successful implementation with the NetApp MetroCluster.”
For full story:http://media.netapp.com/documents/ijessland-hospital.pdf
MercadoLibre
Customer success story
© 2008 NetApp. All rights reserved. 27
MercadoLibre
The challenge – Reduce backup time and improve performance for
Oracle® database; increase development and testing flexibility; simplify backup, recovery, and data replication.
The solution – Implement NetApp® FAS6080 MetroCluster for Oracle
database and NetApp FAS6070 storage system for local backups, virtual application servers, and product images.
Benefits– 99% reduction in backup time for Oracle database
(minutes versus 6 hours)– Local restores in minutes– Better performance for Oracle database– Instant database clones for testing with no impact on
production, resulting in faster time to market– Significant storage capacity for virtual machines
reclaimed with deduplication
Industry Retail
Solution Backup & Recovery Continuous
Availability Disaster Recovery Virtualization
Protocols NAS-NFS FC-SAN
© 2008 NetApp. All rights reserved. 28
MercadoLibre
- Rodrigo BenzaquenDirector of Infrastructure and Operations
“They [developers] no longer have to wait for database copies or request copies from IT operations staff—they now get daily clones of the current production database as standard procedure. FlexClone is accelerating our development efforts and helping us bring new features to market faster.”
For full story:http://media.netapp.com/documents/mercado-libre.pdf
Nixon Peabody
Customer success story
© 2008 NetApp. All rights reserved. 30
Nixon Peabody
The challenge
– Select the right storage platform to support the firm’s consolidation, server virtualization, and DR goals.
The solution
– Switch to NetApp® IP-based storage for greater flexibility with VMware® and more efficient capacity savings.
Benefits
– Saved $75,000 to $100,000 annually on storage through use of NetApp FlexVol®
– Accelerated rollout and growth in VMware environment
– Saved 30% on capacity for disk-based snapshots, enabling weeks (instead of days) of retention
– Reduced data center power consumption by approximately 30%
Industry Legal
Solution Disaster Recovery Virtualization
Protocols NAS - NFS
© 2008 NetApp. All rights reserved.
Nixon-Peabody
31
© 2008 NetApp. All rights reserved. 32
Nixon Peabody
- Peter Allen Director of IT Operations, Nixon Peabody
“Do I think we buy less storage on a year‑to‑year basis because of how we use NetApp thin provisioning? I certainly do. We probably buy 20% to 25% less storage per year. That saves us between $75,000 and $100,000 annually. It allows us to give an application the illusion of having more space than it does, while properly allocating the storage for it behind the scenes.”
For full story:http://media.netapp.com/documents/nixon-peabody.pdf
RMT
Customer success story
© 2008 NetApp. All rights reserved. 34
RMT
The challenge– Safeguard intellectual property while minimizing
the need for local IT expertise.
The solution– Install 13 NetApp® FAS2020 systems in remote
offices and replicate data to a FAS3020 cluster at headquarters. Oversee the enterprise storage infrastructure using Operations Manager and Protection Manager software.
Benefits– Supported rapid business growth
– Increased backup reliability from 67% to 100%
– Reduced labor by 1,000 hours per year
– Saved $20,000 annually in tape supplies
Industry Energy &
Environmental Solution
Backup & Recovery Disaster Recovery
Protocols NFS
© 2008 NetApp. All rights reserved.
RMT
35
© 2008 NetApp. All rights reserved. 36
RMT
- John Saley IT Architect
“NetApp Snapshot, SnapMirror, and NetApp Protection Manager work seamlessly together to simplify and automate all the mundane work of managing storage.”
For full story:http://media.netapp.com/documents/rmt.pdf
Thomson Reuters
Customer success story
© 2008 NetApp. All rights reserved. 38
Thomson Reuters
The challenge– Deliver innovation and responsive client services
while reducing IT costs and energy usage.
The solution– Deploy NetApp® products and Professional
Services to maximize information services and drive down the cost of technology growth.
Benefits– Enable doubling of storage utilization to >60%
– Achieve 99.85% utilization on backup storage
– Reduce annual storage CAPEX/OPEX by $Ms
– Eliminate one year’s power growth (≈1MW or ≈$650K)
– Defer building three data centers at tens of $Ms each
Industry Business Services
Solution Disaster Recovery Virtualization
Protocols NAS (CIFS/NFS)
© 2008 NetApp. All rights reserved. 39
Thomson Reuters
- Christopher CrowhurstVP and Chief Architect
“Overall in the virtual-server environment, we aim for 70% utilization of the constrained resource and 15-minute recoverability of virtual machines. In reality, we’re consistently exceeding those goals.”
For full story:http://media.netapp.com/documents/thomson-reuters.pdf
Thunderbird School of Global Management
Customer Success Slides
© 2008 NetApp. All rights reserved. 4141
Thunderbird School of Global Management
Business Challenge – Support 24x7 global availability of school
applications across virtual and physical systems Solution
– NetApp® FAS3050 storage systems– NetApp® MetroCluster, FlexVol®, Data ONTAP®
7.261 G, RAID-DP®, and SnapDrive® for Windows®
Benefits– Continuous availability of business-critical
systems and applications with deployment of MetroCluster
– 40% reduction of server and storage equipment, resulting in multiyear cost avoidance of data center expansion
– Reduced delivery of IT services from 3 weeks to minutes with simplified storage management and continuous availability, effectively supporting changing business needs
Industry Education
Solution High Availability Storage Management Virtualization
Protocols NAS-CIFS NAS-NFS IP SAN: iSCSI
© 2008 NetApp. All rights reserved. 4242
Thunderbird School of Global Management
Thunderbird storage infrastructure
© 2008 NetApp. All rights reserved. 4343
Thunderbird School of Global Management
“With shared storage from NetApp® MetroCluster and server virtualization through VMware®, we’ve been able to reduce the amount of server and storage equipment in our data center by about 40%. We’ll be able to avoid the cost of data center expansion for many, many years.”
- Johan Reinalda, Senior Director of Network Engineering Administration
Thunderbird School of Global Management
© Copyright 2009 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. NetApp, the NetApp logo, Go further, faster, Data ONTAP, FlexVol, RAID-DP, and SnapDrive are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. Windows is a registered trademark of Microsoft Corporation. VMware is a registered trademark of VMware, Inc. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.
US Army North
Customer success story
© 2008 NetApp. All rights reserved. 45
US Army North
The challenge– Enable critical communications for a fleet of
mobile emergency-response command-and-control centers.
The solution– Turn mobile command-and-control vehicles into
full tactical data centers with NetApp® business continuity solution for Microsoft® Exchange.
Benefits– Reduced time to deploy from days to minutes
– Enabled critical communications capabilities for emergency responders with no downtime
– Delivered enterprise functionality and reliability in a small footprint
– Created self-sufficient field operations with no training
Industry Government/Military
Solution Disaster Recovery
Protocols CIFS iSCSI IP SAN (iSCSI) FC SAN
© 2008 NetApp. All rights reserved. 46
US Army North
- Chris Miller Chief of Network Operations Branch
“It ensures that we are able to maintain the continuity of our critical communications. Looking back at my experience with NetApp over many years, I have never had any issues. I find NetApp to be a very consistent solution.”
For full story:http://media.netapp.com/documents/us-army-north.pdf
Western National Group
Customer success story
© 2008 NetApp. All rights reserved. 48
Western National Group
The challenge– Achieve easier management of data with added
disaster recovery capabilities and faster backup and restores of data.
The solution– Implement centralized storage and disaster recovery
with NetApp® FAS storage systems and accelerate backups and recoveries with NetApp software.
Benefits– 40 times faster backups with NetApp Snapshot™
copies– 99% improvement in recovery point objective (RPO)– 32-fold faster recovery time objective (RTO) (15
minutes vs. 8 hours)– Ability to recover SQL Server® databases in minutes
vs. hours• Reduction in tape-related costs
Industry Real Estate
Solution Backup & Recovery Disaster Recovery Virtualization
Protocols FC SAN iSCSI NAS-CIFS
© 2008 NetApp. All rights reserved. 49
Western National Group
- Ken HodgesVP, Information Technology
“Our NetApp solution solves a multitude of problems. It helps us manage out data efficiently. It gives us disaster recovery capability. And it reduces our recovery times.”
For full story:http://media.netapp.com/documents/wng.pdf
Activision
Customer success story
© 2008 NetApp. All rights reserved. 51
Activision
IT Challenge– Cost-effectively upgrade its current solution to provide the
performance and availability the company required – Deploy a modular storage environment to unify corporate
departmental access across all company tiers – Implement a more robust disaster recovery and backup
solution– Optimize the testing, development, and upgrade process of its
Oracle® applications – Automate and consolidate its backup processes and increase
disaster recovery capability to comply with auditing process and Sarbanes-Oxley regulations
Solution– Leverage NetApp® FAS storage system and applications for
backup/recovery, business continuity, and disaster recovery – Deploy NetApp SnapMirror® and NetApp FlexClone® for
application development Benefits
– Reduced DR test process by 80%– Reduced database recovery time by 80% – Reduced time to clone by 90% and cloning storage needs by
50% – Enabled full regulatory compliance with SOX
Industry Entertainment
Solution Storage Consolidation Enterprise Applications Disaster Recovery
Protocols IP SAN (iSCSI) NAS CIFS NAS NFS
© 2008 NetApp. All rights reserved. 52
Activision
Activision deployed a NetApp® FAS storage
system and applications for backup and recovery at its corporate office in Santa
Monica and at its DR site in Burbank. The IT team creates a SnapMirror® production image, and
FlexClone® runs a script that builds the Oracle®
volumes in minutes, and then proceeds to clone the
database. NetApp SnapMirror replicates all
Oracle Databases, Exchange mailboxes, and
other media-based applications at least once a
day to the DR site in Burbank using Symantec®
NetBackup†.
© 2008 NetApp. All rights reserved. 53
Activision
- Niel Armstrong, Vice President, Information Technology, Activision
“With FlexClone® reducing the time and cost of creating clones to a few hours, we’ve enthusiastically adopted a parallel development and implementation approach, with multiple types of activities all taking place at the same time. Our project schedules are aggressive: FlexClone greatly helps us keep to them.”
© 2008 NetApp. All rights reserved. 54
Activision
Why NetApp?
- Niel Armstrong, Vice President, Information Technology, Activision
“With NetApp® disaster recovery capabilities, Activision can now mirror all of its data and protect its intellectual property in all of its development studios. This is a significant addition to Activision’s overall infrastructure and has allowed us to fully comply with Sarbanes-Oxley requirements.”
For full story:
http://media.netapp.com/documents/activision.pdf
AutoTrader.com
Customer success story
© 2008 NetApp. All rights reserved. 565656
AutoTrader.com
Business Challenge– Keep pace with business growth of 30% to 40% annually
IT Challenge– Meet the need for state-of-the-art robust failover capabilities
for a 24/7 company– Support the company’s business growth through storage
virtualization Solution
– NetApp® NAS clusters, along with SnapMirror® and FlexClone® technologies, provide test and development support, storage, and business continuity for mission-critical Web applications and data.
– SnapManager® for Exchange supports 1,400 Exchange users. – NetApp Professional Services provided initial assessment,
built the project plan, and migrated AutoTrader.com’s data. Benefits
– Handled annual business growth of 30% to 40%– Reduced administrative expenses by approximately $150K
annually– Accelerated establishment of development and test
environments by 300%
Industry Automotive
Solution Storage
Consolidation Virtualization Disaster Recovery
Protocols NAS-NFS FC SAN IP SAN
© 2008 NetApp. All rights reserved. 575757
AutoTrader.com
The AutoTrader.com core Web application now runs on
NetApp® FAS3070 systems in a clustered NAS solution, which includes a FAS980 cluster for
business intelligence applications from Oracle® and SAS, two NetApp FAS3020 clusters for the company's Oracle database test and
development environments, and a NetApp R200 system for its
disaster recovery backup system. For business continuity, AutoTrader.com uses NetApp SnapMirror® to replicate data
across its network between its two sites, one in Atlanta, GA,
and one in the suburb of Suwanee.
© 2008 NetApp. All rights reserved. 585858
AutoTrader.com
“The NetApp engineers gave me confidence that we were heading down the right path, and benefits from the implementation have borne that out. Being able to rely on NetApp® Professional Services increased our bandwidth and improved the end result.”
- Mark Tuttle, Manager, Senior Manager of Engineering, AutoTrader.com
© 2008 NetApp. All rights reserved. 595959
AutoTrader.com
Why NetApp?
“With NetApp’s clustered solution, we know we can put all of our eggs in one basket. What’s more, because NetApp® SnapMirror® replicates our image sorting environment, I’m no longer concerned about a single device failure. Total cost of ownership is great for the company, but for me, peace of mind is huge.”
- Mark Tuttle, Senior Manager of Engineering, AutoTrader.com
For full story:
http://media.netapp.com/documents/autotrader.pdf
Alston & Bird LLP
Customer success story
© 2008 NetApp. All rights reserved. 6161
Alston & Bird LLP
Business Challenge– Enable “Everything. Everywhere. Always.” initiative,
supporting rapid data growth and providing a competitive edge
Solution– Consolidate storage infrastructure and establish
disaster recovery system – NetApp® FAS3050, FAS6030, FAS270, NearStore®
R200 storage systems, Data ONTAP® 7G operating system, Snapshot™, FlexVol®, SnapVault®, SnapRestore®, SnapMirror® technology, MultiStore®, SnapManager® for Exchange, SnapManager for SQL Server™
Benefits– Saved $700,000 over five years by eliminating tape
system– Enhanced business continuity with <10-minute failover
to DR site– Simplified management, enabling reassignment of IT
staff to more strategic tasks– Experienced no storage-related downtime in five years– Realized complete ROI within three years
Industry Legal
Solution Storage consolidation Disaster recovery
Protocols FC SAN IP SAN NAS-CIFS NFS
© 2008 NetApp. All rights reserved. 6262
Alston & Bird LLP
“NetApp allows us to scale out the infrastructure to quickly respond to business needs. NetApp’s technology has been fundamental to our ability to keep up with the growth in data.”
- Robert Marburger, CIO, Alston & Bird LLP
© 2008 NetApp. All rights reserved. 6363
Alston & Bird LLP
Why NetApp?
“With as many as 300 employees working remotely at any given time, it’s vitally important that all information be reliably protected and constantly available. That’s why we’re a NetApp shop when it comes to storage.”
- Robert Marburger, CIO, Alston & Bird LLP
For full story:
http://media.netapp.com/documents/alston-bird.pdf
Austrian Ministry of Interior (BMI)
Customer Success Slides
© 2008 NetApp. All rights reserved. 65
Austrian Ministry of the Interior (BMI)
Challenges– Budget constrained—consolidate servers and DAS to reduce
TCO– Improve data availability and make sure of business continuity
for files Solution
– NetApp® VFM® (Virtual File Manager™) to consolidate file storage, simplify file data management, and provide continuous user access even during disaster recovery
– NetApp Windows® file services to store the growing files across the organization
– NetApp SnapMirror® software to mirror data between the distributed FAS systems
Benefits– 40% reduction in TCO for management of file data – Consolidated storage on NetApp systems for improved
management and availability– Migrated data without disrupting users– Ability to add and manage storage without disrupting users– Uninterrupted user access in the event of a disaster
Industry Government
Solution VFM Network-Attached
Storage Disaster Recovery
Protocols NAS CIFS
© 2008 NetApp. All rights reserved. 66
BMI Storage Environment
Central Office - Vienna
MetroCluster
Remote Office 1
Remote Office 2
Remote Office 100
NetApp NearStore®
SnapMirror®
Global Namespace
VFM®
© 2008 NetApp. All rights reserved. 67
Austrian Ministry of the Interior (BMI)
Why NetApp?
“I’ve been very impressed with my NetApp® deployment and have seen marked improvements in our application availability since switching to the NetApp FAS systems.”
– Roman D’AlessioAustrian Ministry of the Interior (BM.I)
© 2008 NetApp. All rights reserved. 68
Austrian Ministry of the Interior (BMI)
Why NetApp?
“With VFM® we were able to build a global namespace to facilitate transparent data migration of hundreds of servers and provide simplified failover of remote servers to NetApp® storage systems in the data center.”
– Roman D’AlessioAustrian Ministry of the Interior (BM.I)
© 2008 NetApp. All rights reserved. 69
Austrian Ministry of the Interior (BMI)
Why NetApp?
“Using NetApp® VFM®, BMI has reduced TCO for managing file data by more than 40%.”
– Roman D’AlessioAustrian Ministry of the Interior (BM.I)
Full Story:http://my.netapp.com/psweb/jsp/DownloadContent.jsp?dDocName=P_042132
BBM Canada
Customer success story
© 2008 NetApp. All rights reserved. 7171
BBM Canada
Business Challenge– Protect mission-critical data in a real-time environment
Solution– Run virtual applications under VMware using a
NetApp® FAS3020 for proprietary and business intelligence applications from Oracle and
– Two NetApp FAS250s for the company’s Oracle® database test and development environments
– NetApp FAS storage systems, SnapMirror® technology, and FlexClone® software
Benefits– Enabled seamless, immediate failover for >99% data
capture– Eliminated need to purchase additional Oracle
licenses, saving $50K each– Increased hardware utilization from 30% to more than
60% – Doubled backup speed, improving data protection– Reduced time to rebuild database from a week and a
half to about 30 minutes
Industry Media
Solution Disaster Recovery Business Continuity
Protocols NAS-NFS CIFS iSCSI
© 2008 NetApp. All rights reserved. 7272
BBM Canada
BBM Canada developed a strategy to address business
continuity and disaster recovery by creating
reciprocal data centers and leveraging NetApp’s high-
performance storage environment. The company
runs virtual applications under VMware using a NetApp FAS3020 for
proprietary and business intelligence applications
from Oracle and two NetApp® FAS250s for the
company’s Oracle® database test/dev
environments.
© 2008 NetApp. All rights reserved. 7373
BBM Canada
“Before, we could only back up half our critical systems during our backup window. But now we don’t have to
back up from multiple different sources—it’s all NetApp. We can go twice as fast, so we back up all critical
systems every night. This minimizes our potential exposure in the event of data loss.”
- Ed Grassie, Director of IT Infrastructure, BBM
© 2008 NetApp. All rights reserved. 7474
BBM Canada
Why NetApp?
“Once we had NetApp’s solutions in place and began to realize its capabilities, we’ve been coming up with time-saving, money-saving, and business-enhancing ideas on how to leverage them. We learn new things about our NetApp solutions almost every day.”
- Ed Grassie, Director of IT Infrastructure, BBM
For full story:
http://media.netapp.com/documents/bbm-canada.pdf
Ford Otosan
Customer success story
© 2008 NetApp. All rights reserved. 76
Ford Otosan
Challenge Explosive growth and earthquake
zone location require infrastructure flexibility + faultless disaster recovery
Solution Multitiered data protection
architecture built on NetApp Fibre Channel SAN incorporating Veritas® NetBackup software
Benefits Millions saved in downtime avoidance Robust business continuity plan Oracle9i™ RAC performance boost Nondisruptive scalability 10:1 savings with unified architecture
Joint venture between two automotive companies manufactures
over 200,000 vehicles and creates revenues of about €3 billion each
year.
© 2008 NetApp. All rights reserved. 77
Ford Otosan
NASNAS
NAS &iSCSI
Tape LibraryTape Library NearStoreNearStore®
SnapVaultSnapVault®
FC SAN FC SANFC SAN
FC SAN
NetApp Storage System
Primary Data Center Secondary Data Center Disaster Recovery Site
Archiving System
CAD/CAMApplications on
UNIX® Servers Oracle9i™ RAC Servers
ExchangeServer
Oracle9i RAC Servers
ExchangeServer
CAD/CAMApplications on
UNIX Servers
SnapMirror®
NetApp FAS SystemWith SyncMirror™ andMetroCluster Software(Cluster Interconnect)
© 2008 NetApp. All rights reserved. 78
Ford Otosan
"NetApp uniquely provides single-architecture storage for all environments. Competitive offerings would have required us
to implement separate architectures and backup processes for Fibre Channel SAN and NAS data. Overall, I estimate a 10:1
savings with the NetApp unified SAN and NAS architecture."
Kurtulus Öztürk,Team Leader, System Administration,IT and IS Department, Ford Otosan
Full story:
http://media.netapp.com/documents/ford-otosan.pdf
Gilead Sciences
Customer success story
© 2008 NetApp. All rights reserved. 80
Gilead Sciences
Business Challenge– Meet project timeline commitments to ensure products are
released on schedule– Have reliable access to all information related to drug research
and development to comply with stringent FDA regulations IT Challenge
– Implement an efficient and manageable storage infrastructure to support easy upgrades and data migration
– Support worldwide deployments of Oracle ERP and PeopleSoft applications
Solution– Leverage NetApp capabilities for storage management,
disaster recovery, and virtualization – NetApp FAS storages systems, Data ONTAP, NetApp Snap
technology, NetApp SyncMirror, NetApp Single Mailbox Recovery for Exchange
Benefits– Met expanding needs for storage while improving system
reliability and operating efficiency– Reduced systems administration costs by $500,000+ annually– Achieved 100% uptime – Implemented disaster recovery solution– Leveraged virtualization to consolidate from 300 servers to 30
Industry Healthcare
Solution Storage Consolidation Virtualization Disaster Recovery
Protocols NAS-NFS FC SAN
© 2008 NetApp. All rights reserved. 81
Gilead Sciences
Gilead uses almost all of NetApp’s products in a
clustered storage system with hundreds of
terabytes of data. NetApp delivers
availability, reliability,
manageability, disaster recovery, and virtualization.
© 2008 NetApp. All rights reserved. 82
Gilead Sciences
Why NetApp?
“We handle hundreds of terabytes of data—If we weren’t using NetApp, I’d expect to have about 10 people to manage a system of this size. I would need, at an absolute minimum, three or four more people.”
- Chris Chan, Manager, Storage Operations, Gilead Sciences
For full story:
http://media.netapp.com/documents/gilead.pdf
Lee County Clerk of Courts
Customer success story
© 2008 NetApp. All rights reserved. 8484
Lee County Clerk of Courts
The challenge– Shorten backup times and comply with
strict data retention requirements. The solution
– NetApp® MetroCluster solution and NetApp Professional Services (PS) engagement
Benefits– Dramatically improved performance of
storage environment– Slashed backup times from over 6 days to
under 24 hours– Increased storage capacity to meet long-
term data retention requirements– Reduced administrative overhead
Industry Government
Solution Data Protection
Protocols NAS - CIFS, IP SAN - iSCSI FC - SAN
© 2008 NetApp. All rights reserved. 8585
Lee County Clerk of Courts
“We were blown away by the performance of the MetroCluster…It completely exceeded our expectations.”
- Dave Thompson, Technical Operations Supervisor
Lee County Clerk of Courts
For full story:http://media.netapp.com/documents/LeeCounty.pdf
Synopsys, Inc.
Customer success story
© 2008 NetApp. All rights reserved. 8787
Synopsys, Inc.
Business Challenge– Protect vital enterprise data and restore data quickly to
enhance productivity Solution
– Multitiered disk-based backup infrastructure– NetApp FAS6000, FAS3000, FAS900 series storage
systems, NearStore R200 storage systems, Data ONTAP 7G operating system, Snapshot technology, Operations Manager software, SnapVault software, Open Systems SnapVault software, SnapRestore software
Benefits– Gained more efficient file recovery to easily meet SLAs– Enhanced data protection so users can access data no
matter what– Reduced administration costs by one full-time
equivalent, enabling more time for other projects– Realized full ROI in less than 18 months– Achieved faster deployment because of NetApp
training
Industry High tech/Internet
Solution Data Protection
Protocols FC SAN IP SAN NAS-NFS NAS-CIFS
© 2008 NetApp. All rights reserved. 8888
Synopsys, Inc.
Synopsys Disk-to-Disk Data Protection
Architecture
© 2008 NetApp. All rights reserved. 8989
Synopsys, Inc.
“NetApp’s technical support is topnotch. Whenever we call, day or night, a live person stays with us until the problem is solved. NetApp is the poster child for support in the data center.”
- Pethuraj Perumal, IT Manager, Synopsys, Inc.
© 2008 NetApp. All rights reserved. 9090
Synopsys, Inc.
Why NetApp?
“A big reason we went with NetApp is that we have a history of success using NetApp. Also, NetApp NearStore technology is proven, and NetApp’s software tools are fast and efficient in terms of storage space.”
- Pethuraj Perumal, IT Manager, Synopsys, Inc.
For full story:
http://media.netapp.com/documents/synopsys.pdf
University Health Network
Customer success story
© 2008 NetApp. All rights reserved. 9292
University Health Network
Industry Healthcare
Solution Data Protection
The challenge – Provide safe and reliable data storage, minimize
downtime, and improve recovery processes.
The solution – Used NetApp Professional Services to migrate
PACS data to new MetroCluster solution.
Benefits – Enabled synchronous data replication between
sites located miles apart for disaster recovery
– Gained the ability to respond to changing storage needs quickly and easily
– Increased utilization of existing storage
– Dramatically improved I/O performance and reduced bottlenecks
– Minimized downtime with simple and powerful recovery processes
© 2008 NetApp. All rights reserved. 9393
University Health Network
“NetApp’s storage has always performed very well for us… Now, with the new FAS6070 clusters, we have seen dramatically improved performance when loading images. We can recover site data with one-button touch, giving us the ability to access our medical images in minutes even after a widespread site failure. This capability ultimately improves healthcare for all of the hospital’s patients by ensuring that key medical information is continuously available to all of our doctors and other healthcare professionals.”
— Luis Faustino, Manager of Imaging InformaticsUniversity Health Network
For full story:
http://media.netapp.com/documents/UHN.pdf
Legacy references
Education
Customer success story
© 2008 NetApp. All rights reserved. 96
Education
Challenges Ensure 100% availability for critical
Courses application Improve Exchange performance
Solution Replace an inflexible, five-year-old
Fibre Channel SAN environment Team with NetApp Global Services to
deploy a unified Fibre Channel SAN, IP SAN, and NAS solution
Benefits High-availability configuration
maximizes uptime 700 hours of downtime eliminated Exchange issues resolved
With more than 58,000 students, this US State University is one of
the leading public research universities in the U.S.
© 2008 NetApp. All rights reserved. 97
Central IT Unified FC SAN, IP SAN, and NAS Infrastructure
MetroCluster
Engineering Consultancy
Customer success story
© 2008 NetApp. All rights reserved. 99
Engineering Consultancy
Background 32 Exchange servers Transfer drawings with partner architectural firms
by email Deadline driven
– Late designs incur contract penalties
Global engineering consultancy with 7,000 employees in 160 countries
Challenges Support rapid collaboration across functional
and geographic boundaries Reduce Exchange downtime
– Frequent outages from faulty RAID controller– Server outage takes 18-24 hours to recover
Solution Consolidate 32 separate email and data
servers on NetApp storage Mirror between two remote NetApp systems,
each with failover to the other
© 2008 NetApp. All rights reserved. 100
Storage Infrastructure
Production and Failover
Exchange Servers
SnapMirror®
Reciprocal Mirror
SnapMirror Benefits: Reduced backup times by 90% Regular testing shows 5 minute failover for site failure Recovery time slashed from 24 hours to 25 minutes Improved staff flexibility and productivity
–“People can go home at night”
Production and Failover
Exchange Servers
NetApp Storage NetApp Storage
© 2008 NetApp. All rights reserved. 101101
Case study
Business Challenge– Increase the reliability, cost effectiveness, and confidence
in a disaster recovery solution IT Challenge
– Significantly improve the recovery window of its mission-critical design, engineering, and project planning files without introducing complexity or requiring new IT skills
Solution– Replace outsourced DR solution with a NAS storage
network able to mirror files and databases between multiple data centers and a DR facility outside of its headquarters
– NetApp FAS3050, NetApp FAS3050c, SnapMirror, SnapManager for SQL, SnapManager for Exchange
Benefits– Decreased time to recover applications and databases by
99%– Reduced time to restore individual files from 6 hours to
under 10 minutes– Saved US$3.6 million in hardware, software, and support
costs over three years
Industry• Professional
Services
Solution• Disaster Recovery
Protocols• NFS• CIFS• IP SAN iSCSI
© 2008 NetApp. All rights reserved. 102102
Case study
Solution: Disaster Recovery
Two enterprise-class NetApp FAS3050 storage arrays form the core of a mirrored disaster recovery solution using SnapMirror to replicate mission-critical applications and files among the company’s data centers. Additional disk-to-disk storage is handled by NetApp NearStore R200 systems in their European offices.
© 2008 NetApp. All rights reserved. 103103
Case study
“We still call upon NetApp’s professional services team when we are doing something extremely complicated, but we’ve become largely self sufficient in terms of supporting our systems. The NetApp systems are easy for us to manage and inspire a level of confidence.”
Head of IT
Entertainment
Customer success story
© 2008 NetApp. All rights reserved. 105
Entertainment
Challenges Support exponential growth while protecting
millions of workhours Ensure business continuance given location
in an int’l airport flight path
Solutions Disk-to-disk-to-tape backup with diskless
booting over a Fibre Channel SAN NetApp unified storage, Veritas NetBackup
software, and Peribit WAN application performance solution
Benefits Full site failover in less than one hour Seamless scaling to 5x capacity Transparent backups improve productivity 450 hrs of downtime eliminated
Designer and manufacturer of the world’s best-selling slot machines
© 2008 NetApp. All rights reserved. 106
Disk-to-Disk-to-Tape Storage Infrastructure
NetApp Storage Systems
SnapMirror®
Oracle® and SQL Server
Databases on Windows® 2000 Servers Booting off SAN
Matrix-One, Rational ClearCase, Borland StarTeam, and Pro/INTRALINK Applications on
Windows 2000 Servers Booting off SAN (Servers Access Data via NAS)
NetApp NearStore®
Las VegasHot Standby Site
Reno
Fibre Channel
SAN
Servers with Local Storage (Backed up Using Veritas NetBackup)
WAN
Peribit Sequence Reducers
Peribit Sequence Reducers
TapeLibrary
NAS
Windows 2000 Servers in Hot Standby Mode
NAS
Entertainment
Customer success story
© 2008 NetApp. All rights reserved. 108
Entertainment
Challenges Can't miss a single transaction Need fast-change flexibility for new
products
Solution Standardize on NetApp storage for
66TB of file, database, and Web data Integrated NetApp, Cisco, Oracle®,
and Veritas solution
Benefits Reliable, no-disruption service Fast, high-quality client interactions Simple, adaptable storage grid Full data lifecycle management Business/market flexibility
World's leading ticketing company with annual sales of 100 million tickets valued at $4.9B
© 2008 NetApp. All rights reserved. 109
Storage Infrastructure
CorporateTicket Processing(Deployment in Progress)
Linux® Clusters
Clustered NetApp SystemsSupporting Database RunningTicket Processing Applications
Clustered NetApp Systems Supporting Oracle Databases Running CRM
Applications
SnapMirror®
DisasterRecovery Site
NetAppNearStore®
Systems
SnapMirror
Web Farm150 Linux-BasedWeb Machines
Web Farm150 Linux-BasedWeb Machines
Web Farm150 Linux-BasedWeb Machines
Web Farm150 Linux-BasedWeb Machines
Sna
pVau
lt™
Tape Backup
Online Ticket Sales Internal IT
Clustered NetApp SystemsSupporting Oracle Databases
Running Ticketing/E-commerce Applications
Healthcare
Customer success story
© 2008 NetApp. All rights reserved. 111
UZ Leuven
Business Challenge– Ensure high availability for e-mail infrastructure while
reducing help desk calls and other IT support costs IT Challenge
– Provide transparent e-mail archiving while maintaining immediate access to archived email
Solution– Integrated e-mail primary and archival environment;
consolidated storage infrastructure with disaster recovery capabilities
– Symantec Enterprise Vault archival software with Offline Vault option
– NetApp FAS3000, FAS960, and NearStore R200; NetApp MetroCluster, SyncMirror, SnapMirror, SnapManager for Exchange, Single Mailbox Recovery, FlexShare, SnapDrive for Windows, and SnapLock software
Benefits– 27 months to full payback on investment – 391K USD (287K EUR) annual productivity gain – 50% reduction in e-mail restore time– 75% reduction in help desk calls– 99.999% availability, up from 99.95%
© 2008 NetApp. All rights reserved. 112
UZ Leuven
SnapVault
Exchange Database
Enterprise Vault Archives on
NearStore R200
Data Center 1
Exchange DatabaseSyncMirror
Data Center 2
NearStore R200
Data Center 3
HourlySnapshot Copies of
E-mail Database
SnapMirror
SnapVault
Enterprise Vault Archives on
NearStore R200
FAS3050s in MetroClusterMicrosoftExchange
Server
iSCSI
SymantecEnterprise
VaultServer
CIFS
© 2008 NetApp. All rights reserved. 113
UZ Leuven
“Our number one priority is availability. The e-mail system must be up at least 99.99% of the time, and the NetApp-Symantec Enterprise Vault solution delivers.”
—Reinoud Reynders, IT Infrastructure Director
Manufacturing
Customer success story
© 2008 NetApp. All rights reserved. 115
Scheufelen Case Study
Challenges Unplanned downtime costly in continuous paper production plant Management complexity of EMC Symmetrix
Solution HP UX, Windows 2003 server clusters, SAP R/3 ERP modules,
TietoEnator sales & production management software, Oracle DB, Fiber Channel SAN
FAS3050, RAID-DP, cluster fail-over, synchronous data mirroring, MetroCluster
Benefits 24x7 operation, zero unplanned downtime Ease of management Independence from vendor service technicians
Fiber Channel SAN with MetroCluster for 24x7 Production
© 2008 NetApp. All rights reserved. 116
Scheufelen Case Study
Fiber Channel SAN with MetroCluster for 24x7 Production