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Growing Into Excellence talk given at the Pacific Northwest Software Quality Conference. This is yet another version on this theme. A little more on Collaboration 8 and Six Thinking Hats along with new material from Dave Hoover on stretching into incompetence.
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Mastery
Know
KnowYour
KnowYourShit
KnowYourStuff
KnowYourCra-
KnowYourCra-
KnowYourCra-
Apprentice Journeyman Master
Apprentice Journeyman MasterShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Where are you?
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
Novice
Advanced Beginner
CompetentProficient Expert
InnovatorShu Ha Ri
StretchingToward
Incompetencyhttp://obtiva.com/blog/139-stretching-toward-incompetency-at-speakerconf :: http://blog.apprentice.us/post/30160167263/apprenticeship-goes-to-washington
Novice Expert
Novice Expert
Done?
T-Shape
T-ShapeIndividuals able to apply deep vertical skills but who have empathy with other skills in the team
apply deep vertical skills
empathy with other skills
apply deep vertical skills
empathy with other skills
apply deep vertical skills
empathy with other skills
IntegrationAutomationUni
t
API
Acce
ptan
ce
Defect TrackingRegression
GUI
Harness
Load
Man
ual
Fixt
ures
System
Dynamic
Code Review
Test Case
Expl
orat
ory
Fuzz
Functional
apply deep vertical skills
empathy with other skills
AutomationUni
t
API
Acce
ptan
ce
Defect TrackingRegression
GUI
Harness
Load
Man
ual
Fixt
ures
System
Dynamic
Code Review
Test Case
Expl
orat
ory
Fuzz
FunctionalIntegration
apply deep vertical skills
empathy with other skills
Automation
Uni
t
API
Acce
ptan
ce
Defect TrackingRegression
GUI
Harness
Load
Man
ual
Fixt
ures
System
Dynamic
Code Review
Test Case
Expl
orat
ory
Fuzz
Functional
apply deep vertical skills
empathy with other skills
Capi
stra
no
Uni
t
API
Acce
ptan
ce
Defect TrackingRegression
GUI
Harness
Load
Man
ual
Fixt
ures
System
Dynamic
Code Review
Test Case
Expl
orat
ory
Fuzz
Functional
apply deep vertical skills
empathy with other skills
Capi
stra
no
Uni
tAPI
GUIHarnessMan
ual
Fixt
ures
SystemDynamic
Code Review
Test Case
Expl
orat
ory
Fuzz
Functional
apply deep vertical skills
empathy with other skills
User ExperienceBusiness Analysis
Development
apply deep vertical skills
empathy with other skillsUser ExperienceBusiness AnalysisDevelopment
apply deep vertical skills
empathy with other skills
Business Domain
ATDD
Version Control
CMMI / ISO9000Automation Scripting
Mentorship
Coaching
Project Management
Team Leadership
Public Speaking
Account Management
Aesthetic Design
Configuration
Software Tester
Software Tester
Done?
Collegial
CollegialUnited in a common purpose and
respecting each other's abilities to work toward that purpose
Myers / BriggsExtraversion Introversion
Sensing IntuitionThinking FeelingJudging Perception
Can we all get along?
Should we Automate
Acceptance?
Should we Automate
Acceptance?Disagree. I Require Changes
Needs Discussion
Have ChangeSuggestions
Desire Discussion Have Minor Concerns
Not in Total Agreement,
but Will Support
Good Idea, I Will Work
For It
Great Idea, I Will Be a Leader in
Implementation
What kind of chairs should we
purchase?
Top of the line Herman Miller
Those chairs are a rip-off. Get the $120 chair from OfficeMart.
I like the conference room chairs.
It doesn’t matter to me, but we could each buy our own.
Lumbar support please.
I don’t really care, but I personally like leather chairs
What kind of chairs should we
purchase?
Top of the line Herman Miller.
Thos chairs are a rip off. Get the $120 from OfficeMart.
I like the conference room chairs.
It doesn’t matter to me, but we could each
buy our own.
Small profile is crap, broLumbar support please
I don’t really care, but I personally like leather
chairs.
Tell Sell Consult Agree Advise Inquire Delegate
I consider this my
responsibility, and I don’t want
anyone else involved in this
decision
I consider this my
responsibility. I understand other folks might feel
invested and will be happy to
answer questions.
I consider this my
responsibility to manage, but
would appreciate help
deciding.
I’d like us to make this decision
together. I hope you’d like that
too.
I’d like to talk about it, but I’m happy to have someone else
make the decision.
I’d like to hear about it, but I’d prefer someone else make the
decision.
I’m not interested in this, but I’ll
support whatever decision is
made. I’d rather not be involved.
Collaboration 8
Tell Sell Consult Agree Advise Inquire Delegate
I consider this my
responsibility, and I don’t want
anyone else involved in this
decision
I consider this my
responsibility. I understand other folks might feel
invested and will be happy to
answer questions.
I consider this my
responsibility to manage, but
would appreciate help
deciding.
I’d like us to make this decision
together. I hope you’d like that
too.
I’d like to talk about it, but I’m happy to have someone else
make the decision.
I’d like to hear about it, but I’d prefer someone else make the
decision.
I’m not interested in this, but I’ll
support whatever decision is
made. I’d rather not be involved.
Joe Alice Thom, Susan Art, Arnie Janet, Frank
Collaboration 8
Tell Sell Consult Agree Advise Inquire Delegate
I consider this my
responsibility, and I don’t want
anyone else involved in this
decision
I consider this my
responsibility. I understand other folks might feel
invested and will be happy to
answer questions.
I consider this my
responsibility to manage, but
would appreciate help
deciding.
I’d like us to make this decision
together. I hope you’d like that
too.
I’d like to talk about it, but I’m happy to have someone else
make the decision.
I’d like to hear about it, but I’d prefer someone else make the
decision.
I’m not interested in this, but I’ll
support whatever decision is
made. I’d rather not be involved.
Joe Alice, Thom, Susan Art, Arnie Janet, Frank
Collaboration 8
Collaboration 8
Collaboration 8
Trend % Profit
-10
0
10
20
30
40
Q1 Q2 Q3 Q4 Next
I’ve seen this before. Let’s try ...
As a matter of fact...
Yes, but I feel...
That will never work because...
This isn’t a problem, it’s an
AWSOME opportunity!
We’re Doomed
S4 5inking Hats
Neutral, objective, only concerned with facts
and figures
The emotional view,just what you feel, no justification needed
Careful and cautious, the “devil’s
advocate”, points out the weakness in
ideas
Sunny and positive, covers hope and positive thinking
Associated with fertile growth, creativity and
new ideas
Cool, the color of the sky, above everything else, the organizing
hat
S4 5inking Hats
S4 5inking Hats
Done?
Never.“Anyone who stops learning is old, whether
at twenty or eighty.” ~ Henry Ford
5anksMichael “Doc” Norton ◊ @DocOnDev ◊ [email protected]
“Anyone who stops learning is old, whether at twenty or eighty.” ~ Henry Ford
