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Grow Sales FasterSean Alpert Senior Director, Product Marketing, Sales Cloud
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Safe Harbor
Connect with Your Customers in a Whole New Way
Sales ServiceMarketing
Community
Analytics
Apps
THE CUSTOMER SUCCESS PLATFORMSALES SERVICE MARKETING COMMUNITY ANALYTICS APPS
Grow Sales Faster
THE CUSTOMER SUCCESS PLATFORMSALES SERVICE MARKETING COMMUNITY ANALYTICS APPS
Sales
Sales Has Always Been About Connections
Technology Transforms How Companies Connect
Transportation
Intelligent ride-sharing that knows about the customer
Health
Everyone is in control of their health monitoring
Retail
Retail built around the customer
How do you connect to grow sales faster?
Hard to Connect When You’re Focused on Non-Sales Activities
Sales Teams Need to Shift BehaviorSales Teams Need to Shift Behavior
What if you could…
grow your accounts faster
find new customers faster
and close deals faster
…from anywhere?
Sales CloudReinvented to Grow Sales Faster
SmarterFaster Unstoppable
MS Office
Sales Analytics
Territory Management
S1 Mobile
Sales Data
Sales Edge
Sales Path
Work.com
Understand your business like never before
Engage your prospects, customers, and employees
Be Productive from anywhere
Be Productive from anywhere
“By 2016, 55% of salespeople will access sales applications exclusively through
smartphones or tablets”
Research Call Log Call CloseDeal
TakeNotes
Assign Task
Mobile Access and Apps Drive Productivity
CoaCLog SigNoAssi
C C
A
L N
S
R C
AL N
S
Mobile Access and Apps Drive Productivity
Research Call
Assign Task
Log Call Notes
Sign Deal
Mobile Access and Apps Drive Productivity
Sales Cloud Productivity AppsSell Faster from Anywhere
Available on:
Today Notes Events TasksNews
Guide Your Reps with Sales Path
Designcustom sales processes
Guideaccording to sales stage
Spotlightmost relevant information
Understand your business like never before
Understanding Your Business is Critical to Sales Success
What product should I sell the customer?
How do I exceed my sales quota every time?
What is the health of my team’s pipeline?
Why do we lose deals?
Salespeople Can’t Get the Insight They Need
Not accessible on my phone
Not easy to find answers
Not connected to my business
?
Salesforce Analytics Cloud for Sales
Everyone:Any sales person can get answers instantly
Mobile:Your business metrics in the palm of your hand
Actionable:Easily go from insight to action
Quickly Roll Out Perfect Sales Territories
Definehigh performing sales territories
Alignterritories according to your objectives
Optimizesales coverage without help from IT
Now, You Can Forecast on Anything
Forecaston any custom field
Adjustyour forecast and take notes
Creditoverlay teams in complex deals
Engage your prospects, customers, and employees
Companies Struggle with Prospect and Employee Engagement
Source: Gallup “The State of the American Workplace,” 2013; IBM “From Stretched to Strengthened”
70%of US workers are not engaged at work
66%of companies lack an
in-depth understanding of their customers
Increased Engagement Drives Profitability
21%Higher
Employee Productivity
10%Higher
Customer Satisfaction
22%Higher
Profitability
Source: Gallup “The State of the American Workplace,” 2013
Empower Reps with their Own Marketing Machine to Accelerate Sales
Powered by
pardot
Trackthe online activities of every lead from anywhere
Marketto top prospects using micro campaigns
Engage1:1 with prospects through communities
Drive Top Sales Performance with Work.com
Findexperts fast with sales skills
Coachmore intelligently with alerts
Rewardwinning behaviors with open rewards
Powered by
work.com
Grow Sales Faster
THE CUSTOMER SUCCESS PLATFORMSALES SERVICE MARKETING COMMUNITY ANALYTICS APPS
Sales
Thank you