GlowTouch Company Overview

GlowTouch Technologies

www.GlowTouch.com

How can our services enable your growth?

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www.GlowTouch.com Enabling Your Growth

Headquarters: Louisville, KY Development Center: Mangalore, India

Who is GlowTouch?

1,450Employees

Globally

13Years

in Business

6Years on

Inc. 500/5000 List

http://www.glowtouch.com/

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Our Mission

Develop enduring client relationships by delivering services that effectively and continually contribute to their growth and success.

Establish an employee-friendly environment that promotes open communication, involvement, empowerment, and recognition of excellence.

Build a successful company that positively impacts the communities in which we reside.


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Our Values

Dedication to QualityWe are dedicated to providing the highest level of service to our clients.

Client FocusWe believe in listening to our clients and actively contributing ideas to deliver solutions that best meet their needs.

Integrity and RespectWe believe in practicing ethical standards of business and conducting ourselves with the utmost integrity and mutual respect.

Continuous ImprovementWe believe in doing our absolute best to continuously improve our business and people, and will settle for nothing less.

Collaboration and TeamworkWe believe that the only way to succeed is by working together – as individuals, as teams, and as an extension of our clients.



Our Services

Application Development Support

Business Process Outsourcing

Cloud

AnalyticsMobility


Well-Rounded Development TeamWe ensure you are receiving highly trained, expert developers who will build custom web and cloud applications to fit your specific needs.

Robust Development Using Agile / Scrum Your app will be built with best practices and scalability in mind.

Web Application Development

I would definitely recommend GlowTouch to anyone looking to develop an application that will streamline their business functions. We will continue to work with GlowTouch and consider them a partner for years to come.“

Kelly Tyra, KIPDA ”

Develop for Major PlatformsSupport native apps for iOS, Android, and Windows phones as well as mobile web applications

Highly TestedEvery app is tested on the physical device as well as automated tests via emulators

Mobile App Development & QA

CorkGuru is very pleased to offer praise to GlowTouch for the exceptional work they did for us. They were able to take our prototype iPad app and develop a professional product which was deployed to Apple’s App Store. We certainly plan to leverage GlowTouch again for future product development efforts.“

Danielle GillespieManaging Partner at CorkGuru ”

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Manual QA TestingDetailed testing for applications using physical devices

Test AutomationComprehensive tests built using popular tools or native languages

Test Case GenerationSkilled resources create test cases to ensure thorough coverage of testing

QualityAssuranc

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Cloud Application EnablementBuilding and updating web applications to take advantage of cloud-native infrastructure and services

Cloud IntegrationConnecting applications to enable provisioning, data sharing and interoperability via the cloud

Cloud MigrationData-center-to-cloud or cloud-to-cloud migration services for individual applications or entire server farms

Cloud

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Business IntelligenceBuilding dashboarding and reporting services on many popular BI platforms

ETL / Data WarehousingGathering, normalizing, and organizing data to support BI and other analytics efficiently and cost-effectively

Analytics

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Full Scale ManagementOur team can monitor, maintain, and manage a rack or a whole data center

An Extension to Your CompanyOur teams can operate and scale your network operations securely and efficiently – allowing you to focus on your core service offerings to your customers

Remote Infrastructure Management

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Scripted MigrationAutomated e-mail, data, content, and platform migrations for maximum productivity by our team and yours

Migration & QA SupportWe perform testing to make sure that the migration has been successful while holding your clients hand throughout the migration process

Data Server Migration

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Back Office Business ProcessesOur team of support, security, and billing specialists leverage experience and advanced automation capabilities to streamline and optimize your operational support functions

Data Entry and Database ManagementOur team will handle the tedious task of setting up and entering thousands of records into your database so that you can focus on other parts of your business

Operations Support

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Customer and Technical Support

Customer Support

Detailed analysis and rapid resolution of technical issues

Password reset

Hacking resolution

Malware remediation

Technical Support

High quality support for non-technical issues

Pre-sale questions

Sign-up questions

Resolving billing issues


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Service Delivery Models

Onsite RemoteHybrid

Collaborative

Team is in your office

Work first-hand with your team

Hands-on support

Cost saving

Team is in Mangalore

Focus on quality, on-time delivery

Requires more effort from client side

Optimal combination of cost savings, service, and quality

Lead by US based PM

Team lead on-site or remote

Best scalability


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Hybrid Model

Rapid team adaptability

Strategic resource allocation

Deeply experienced & certified project managers

Flexible resource scalability

Highly efficient & responsive development team

Optimal combination of cost savings & customer service

Louisville Project Managers

On-Site Lead Offsite Team

HybridGlowTouch Team


Teams Built for Quick Response and Rapid Scalability

A Track Record of High Quality

Complete Transparency

Customer Intimacy Aligns Our Approach with Your Needs

Why GlowTouch?

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4360 Brownsboro Rd.Suite 200Louisville, KY 40207

502.410.1732fb.com/GlowTouch

@GlowTouch

[email protected]

Reach UsAt Our Louisville Headquarters

www.glowtouch.com


Technology

GlowTouch Company Overview