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Let’s get Connected Mike Georgeson [email protected] @mgeorgeson [email protected] Linkedin.com/in/ mgeorgeson facebook.com/ mgeorgeson www.mikegeorgeson.co. uk 0777 950 3111 www.netdesk.co.uk hancing your digital presence www.netdesk.co.uk

Get Connected Sept 15 2009

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Get Connected A Brief overview of what social media is and how the major 3 social networks can be used for business gains.

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Page 1: Get Connected Sept 15 2009

Let’s get ConnectedMike [email protected]

@[email protected]

Linkedin.com/in/mgeorgesonfacebook.com/mgeorgesonwww.mikegeorgeson.co.uk

0777 950 3111www.netdesk.co.uk

@netdeskfacebook.com/netdesk

Enhancing your digital presencewww.netdesk.co.uk

Page 2: Get Connected Sept 15 2009

Me!

Enhancing your digital presencewww.netdesk.co.uk

Enhancing your digital presencewww.netdesk.co.uk

20 years experience of internet

Internet enthusiast!

Page 3: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Business opportunity?

Or overhyped fad?...

Social media

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Page 4: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Where are we?C20 – we built things

C21 - we build things that help people to help each other - we are now in the world of sharing

The written word - Newspapers - Telephone - Radio - TV – Internet

We are Mobile, connected, interactive, short attention span, grazing

Technology - Low cost, anyone can do it

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Page 5: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Show of hands

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Page 6: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

What is Social Media?Social media is content created by people using highly

accessible and scalable publishing technologies. Wikipedia.org

Using accessible and scalable technologies...

...to allow users to connect and form relationships...

...and create and share their own content...

...and share, comment on and interact with other’s content

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Page 7: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

[email protected]

Page 8: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

[email protected]

Page 9: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

• Social networking

• Social Bookmarking

• Blogs

• Media sharing

• Wikis

• Embedded social media

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Social Media

Page 10: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Some stats•YouTube( Google) video-sharing websites stream above 1 billion videos per day globally

•17,600,000 UK users of Facebook.

•5,400,000 UK users of Myspace

•4,300,000 UK users of Bebo

•107% increase in UK Facebook users in the past 12 months.

•78% UK adults have a social network profile

•delicious social-bookmarking gets 1,897,437 unique visits per month +1,471.45% increase over 1 year ago

•flickr photo-sharing gets 26,589,851 visits per month +9.93% over last year

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Page 11: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

•scribd document-sharing attracts 8,042,157 unique visits per month +218.10% increase from 1 year ago

•plurk micro-blogging gets 287,294 visits per month +798.66% (and more popular than twitter in Singapore)

•blip.tv attracts 1,292,912 visits per month +104.20%

•15% of small & medium sized businesses are using Social Networks as a marketing tool. - BT Tradespace

•Users spend on average over 5.8 hours per week, with 78% of UK adults now using social networks regularly.

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Page 12: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

The BIG ones

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Page 13: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Social Networking

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Page 14: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

•The site has more than 250m active users globally

•<120m users use Facebook at least once each day and more than 30 million users update their statuses at least once each day.

•The average user has around 120 friends on the site.

•Every single month, more than a billion photos are uploaded to the site.

•More than 50 translations are available on the site, with more than 40 in development.

•Mobile is a BIG - <30m active users access FB through mobile devices. Users who access Facebook through mobile devices are almost 50% more active than those who don’t.

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Page 15: Get Connected Sept 15 2009

July 2009

Enhancing your digital presencewww.netdesk.co.uk

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Page 16: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Business use?

Customer intimacy

Events Groups Pages

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Page 17: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

“Twitter is extremely important. It's huge for customer service and for branding. “

“..it seems, at least to me, it is directed more at personal networking vs. Professional”

“I am not sure how twitter works to sell business or is that not what it is for??? “

“It is one more way to put your brand and your message in front of your audience.”

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Page 18: Get Connected Sept 15 2009

•Over the past twelve months, Twitter’s year-on-year growth rate >1000%

•Over 50% of all updates are published using mobile and Web-based tools, other than Twitter.com’s own website.

•Tuesday is the most active day for Tweeting, followed by Wednesday and then Friday.

•Hitwise recently reported that one out of every 350 website visits in the UK is via Twitter, but barely 5% of users currently go to an online retail service through the medium.

•Twitter is now officially a term in the English Dictionary.

Enhancing your digital presencewww.netdesk.co.uk

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Page 19: Get Connected Sept 15 2009

[email protected]

Enhancing your digital presencewww.netdesk.co.uk

Business use?

• Why do I want to be on Twitter?• What do I want to get from Twitter?• How will I measure it?

1. Be Professional2. Get followers3. Good tweeting

Real people talking about Real stuff in Real time Right now

Page 20: Get Connected Sept 15 2009

[email protected]

Enhancing your digital presencewww.netdesk.co.uk

Business use?

business.twitter.com/twitter101/

Page 21: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

1. Make your profile client focused

3. Get connecting2. Choose your connection strategy carefully

4. Use Search to find potential clients and business partners

5. Give testimonials to get [email protected]

Page 22: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

1. Make your profile client focused

3. Get connecting2. Choose your connection strategy carefully

4. Use Search to find potential clients and business partners

5. Give testimonials to get [email protected]

Page 23: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Social Bookmarking

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Embedded Social Media

Wikis

Media sharing

Blogs

Page 24: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

Mobile

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Page 25: Get Connected Sept 15 2009

Enhancing your digital presencewww.netdesk.co.uk

What’s that coming over the hill?

Is it a monster?

WHO CARES?

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Page 26: Get Connected Sept 15 2009

Think opportunity, not technology

Enjoy yourself

but above all else...

Enhancing your digital presencewww.netdesk.co.uk

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