GBM Corporate Profile presentation

START LOADING THE FUTURE with the Leading Provider of IT Business Solutions in the GCC

GULF BUSINESS MACHINES CORPORATE PROFILE

2011


Table of Content Slide

2

Overview

Systems Group

Software Group

Integrated Networking & Site Services

Integrated Technology Services

Learning Services

Awards

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System Integration & Professional Services

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OVERVIEW

Slide 3

Overview

Systems Group

Software Group




Learning Services

Awards


Overview

The leading IT solutions provider in GCC, excluding Saudi Arabia

Established in 1990 as a spin-off from IBM

Sole distributors for IBM* products and services in the GCC

Offices: Bahrain, UAE, Kuwait, Oman, Qatar, and Pakistan

In Pakistan: IBM Premium Partner

A Cisco Gold Partner in GCC and Silver Partner in Pakistan

1000+ highly skilled professionals

20 strategic partnerships with internally recognized IT solution providers

Six business units: Systems group, Software group, Integrated Networking & Site Services, Integrated Technology Services, Professional Services and Learning Services.

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Overview

GBM’s experience and expertise span among multiple sectors and particularly e-Government, Aviation, Banking and Finance, Telecommunications, Retail and Oil.

Through a unique combination of local market presence, international skills, a network of business partners and the access to the worldwide resources of IBM, GBM consistently brings customers unparalleled IT business solutions

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Overview

GBM Team – 1,000 strong

Delivering outstanding technology and exceptional value

Deep insight, experience and industry specific skills

Local presence, international experience

Availability of a core specialist in the appropriate field or industry

Electronic team rooms across the region to enable swift turnaround times

More than 2000 customers in the GCC

GBM’s workforce increase rate of 25% since 2005 (417 employees in 2005 to 1000+ employees in 2009)

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Overview

GBM can Plan, Deliver and Sustain end-to-end business and IT Solutions

Understand business Drivers and need, plan For change and project Manage.

Build the solution using state of the art IBM and business Partner technology,, including business applications, software, hardware and network.

Implement and install the total solution using local resources, help the organization to exploit the solution, and train users.

Use local, regional and ultimately global resources to ensure availability of the total solution.

Support Deploy Integrate Consult

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SYSTEMS GROUP

Slide 8

Overview

Systems Group

Software Group




Learning Services

Awards


Systems Group

Using IBM solutions to achieve the most effective and most efficient Business Infrastructure

Using IBM’s Dynamic Infrastructure (DI) strategy

Not ‘one size fits all’ instead ‘fit for purpose’ optimized components.

Narrows the scale of possibilities across a broad portfolio of integrated, virtualization capabilities—all built on open industry standards

- IBM Power Systems

- GBM in Retail

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Systems Group – IBM Power Systems

IBM System x

Exceptional availability Simplified manageability Outstanding performance Revolutionary scalability in a cost

effective platform

BladeCenter

Integrates servers, storage and networking

Reduce complexity Simplification of IT management

IBM System z

Outstanding capabilities in security and resiliency, advanced virtualisation and workload management

Broad support, for open standards, and SOA

IBM System Storage

Delivers intelligent end to end storage solutions

Slide 10


Systems Group – GBM Retail

Based on IBM Retail Store Solutions portfolio

Expertise in the global & regional Retail and Hospitality sectors

Specifically in Point of Sale and Retail System Integration.

IBM Retail Store Products:

- Point of Sale (POS)

- Kiosk

- Self Service

- Self Checkout machines

- Printers and Peripherals

- POS software applications

- Electronic funds transfer applications

- Bank integration

- Customer-specific POS application deployment and support

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SOFTWARE GROUP

Slide 12

Overview

Systems Group

Software Group




Learning Services

Awards


Software Group

Equipped to deploy end-to-end infrastructure solutions on the platform of IBM's Service Oriented Architecture (SOA)

Broad expertise across servers, storage, software and technical support

IBM software follows open standards (runs on both IBM and non-IBM hardware)

SW Group Offerings:

- Information Management Solutions

- LOTUS Collaboration Solutions

- WebSphere Software Solutions

- IBM Rational Software Solutions

- Tivoli Software Solutions

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SW Group – Information Management Solutions

Using IBM software and tools from Information Management (IM) brand; GBM provides the most complete, end-to-end capabilities for Information-on-demand where every component is focused on helping customers optimize their business; Manage Data; Establish and maintain an accurate, trusted view of Information; and plan, understand and optimize business Performance.

Some of the key IM offerings include: - IBM Cognos 8 Business Intelligence

- IBM Optim

- FileNet P8

The GBM IM Team - 80 certifications in IM products

Slide 14


SW Group – Lotus Collaboration Solutions

IBM Lotus Software delivers software that empowers people to connect, collaborate, and innovate while optimizing the way they work, resulting in improved productivity and business performance through smarter collaboration.

- The GBM LotusTeam

• 15 certifications in Lotus products

Slide 15


SW Group – WebSphere Software Solutions

GBM uses WebSphere software to provide SMART Open SOA solutions (open standard service orientated architecture which can run on non-IBM hardware) for all key industry verticals including Finance, Government, Telcos, Distribution, Oil & Gas.

Our solutions integrate business processes across the Organization, key partners, suppliers, and customers. WebSphere enables organizations to build, integrate, and enhance new and existing applications.

- The GBM WebSphere Team

• Multiple IBM and industry certifications and provide enhanced industry and solution expertise

Slide 16


SW Group – IBM Rational Software Solutions

GBM provides the most complete, end-to-end capabilities for governing the process of software and systems delivery aligned with evolving business priorities using IBM Rational Software Solutions.

Rational’s lifecycle management approach to software delivery focuses on reducing risk starting from Enterprise Architecture, Project and Portfolio management and connecting them to requirements.

IBM Rational Software offerings:

- IBM® Rational® System Architect®

- IBM® Rational® Focal Point™

The GBM Rational Team

- 22 certifications in IBM Rational products

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SW Group – Tivoli Software Solutions

IBM Service Management provides the expertise you need to design, build and manage a dynamic infrastructure that enables you to improve service, reduce cost and manage risk.

The GBM Tivoli Team

- 50 certifications in IBM Rational products

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INTEGRATED NETWORKING & SITE SERVICES

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Overview

Systems Group

Software Group




Learning Services

Awards



Region-wide cluster of world-class consultants, architects and project managers

More than 100 Cisco Engineers

Consulting, integration, deployment and network support

GBM is:

- Cisco Gold Partner in the GCC

- Cisco Silver Partner in Pakistan

- Cisco specialized partner in Advanced Unified Communications

- Advanced Technology Provider (ATP) in Telepresence, Outdoor Wireless Mesh and Video Surveillance

Slide 20



INSS services broadly under four categories:

1. Project Management

2. Active

‒ In-Building and wide-area Networking Solutions.

‒ Unified Communications Solutions

‒ Network Security Solutions

‒ Contact Call Centre Solutions

3. Site Services

‒ Computer Rooms and Data Centres

‒ Building and Real Estate

‒ Physical Security – Video Surveillance and Analytics

‒ Access Control

‒ Other Security Systems

4. Structured Cabling

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INTEGRATED TECHNOLOGY SERVICES

Slide 22

Overview

Systems Group

Software Group




Learning Services

Awards



In-house, IBM and Cisco project management experts providing the industry’s most complete menu of IT services in the region.

GBM’s ITS specialists aim to provide a holistic eye, from deploying resources to end-products functionality, to reliable, integrated, secure system, in addition to support and maintenance.

IT services for the virtualization of networks, servers, storage and applications

- GBM maintenance services

- GBM supportline services

- GBM platform services

- GBM managed services

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SYSTEM INTEGRATION & PROFESSIONAL SERVICES

Slide 24

Overview

Systems Group

Software Group




Learning Services

Awards



Offers true blue consultancy on IT based in IBM technology

Supported by the vast knowledge and expertise of IBM and Cisco

Complemented with an access to a large pool of solution specialists from a wide network of partners worldwide

Certified Partner of Oracle within the Oracle Partner program and specializes in JD Edwards and PeopleSoft applications

Implementation of Enterprise Business Applications practice

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A team of highly-skilled consultants experienced in a broad range of vertical sectors:

- Banking & Financial Services (including Islamic Banking)

- Government (Expert in eGovernment Solutions)

- Education

- Manufacturing

- Oil and Gas

- Hospitality

- Transport

- Healthcare

- Utilities

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LEARNING SERVICES

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Overview

Systems Group

Software Group




Learning Services

Awards


Learning Services

Region’s leading IT training provider for selected IBM technologies in the GCC excluding Saudi Arabia and a Cisco Borderless Network Architecture Specialized Partner.

Offering targeted, accredited and appropriate IT learning, development and certification solutions

IBM courses offered by IBM certified instructors

Cisco courses offered by Cisco certified instructors

From basic IT subjects to industry-recognized technical conferences and symposia

Balanced with soft-skills coaching, based on the platform that defined values to drive motivation and service excellence

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GBM/IBM Services customers benefit from:

- A balanced combination of theory and practice

- Cognitive factors in learning

- Motivation on learning

- Personality, group and social factors

- Best practices in assessment and evaluation

- Widest selection of courses

- Learning effectiveness

Cisco Authorized Means Cisco Quality:

- Maximize your investment

- International standards

- Vertical sector focus

- Certification tracks and customized solutions

- Widest selection of courses

Learning Services

The result: Enhanced speed to perform Accelerated ROI Fewer errors Increased overall satisfaction

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AWARDS

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Overview

Systems Group

Software Group




Learning Services

Awards


Awards Slide

31 20

07 IBM Achievement Award to GBM Pakistan

Best Networking Integrator – Network Middle East Innovation Awards

Outstanding Customer Satisfaction Award in MEA – Cisco Partner Summit

Marketing Initiative of the Year Award - Citrix Partner Excellence Awards, Middle East

EEMEA Business Partner Fastest Growth – Tyco, Business Partner Event, Dubai

200

9

Cisco Enterprise Partner of the Year, Gulf & Pakistan – Cisco Partner Summit

2010

Cisco Enterprise Partner of the Year - Emerging East, UAE – Cisco Partner Summit

Best ICT Solutions Provider – Bahrain eGovernment Excellence Awards

2011

Systems Integrator of the Year Award - Reseller Middle East Partner Excellence Awards

ACN Top 20 System Integrators in the Middle East Public Sector Partner of the Year - Cisco Partner Summit in 2011 Services Partner of the Year - Cisco Partner Summit in 2011

200

8

IBM Sales Excellence Award – Gulf ACN Top 50 IT Companies Kofax Implementation of Arabic OCR Solutions Cisco Enterprise Partner of the Year in MEA – Cisco Partner

Summit

200

6

Highest Growth from IBM Government of Dubai Quality Appreciation Awards Best Systems Integrator in Middle East – Network Middle East

Innovation Awards Outstanding Customer Satisfaction – GBM Dubai Enterprise Sales Award – Citrix Partner Excellence Award

GBM is an award-winning organization and has been the recipient of several prestigious awards especially from IBM and Cisco.


Awards Slide

32

GBM is ISO-9001 certified since 1999.

2003

Top Business Partner Achievement Award In Recognition of GBM Contribution to IBM Software Business Cisco Partner of the Year for Gulf Region – Cisco Partner Summit

200

4

Network Middle East Best Systems Integrator Award Cisco IP Communications Partner of the Year for the Gulf Region

– Cisco Partner Summit

200

5 In Recognition of GBM Contribution to IBM Software Business Cisco Security Partner of the Year for the Gulf Region Best Network Integrator Award – Network Middle East

Innovation Awards Cisco IP Communication Partner of the Year - Cisco Partner

Summit

2002

Cisco Partner of the Year for Gulf Region – Cisco Partner Summit Best Systems Integrator ME - Network Middle East Innovation

Awards

GBM is an award-winning organization and has been the recipient of several prestigious awards especially from IBM and Cisco.


Our style

GBM is a fine example of a large company culture fused with the seamless ability to execute decision-making with the nimbleness of small company.

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Our promise

To be an effective systems integrator with an eye of the future, requires a mature, highly-skilled, and disciplined team; GBM can deliver on all counts.

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Making it simple

GBM understands that business leaders want workable IT solutions, not technology-loaded dialogue.

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The Result

GBM simplifies so you can lead with effective IT solutions, efficient service, and confidence.

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