Five Best Practices for Collaborating in the Digital Workplace

Five Best Practices for Collaboratingin the Digital Workplace

CONNECTING IN THE WORKPLACE BY SHARING: TEAM PLAYERS ARE KEY There’s a human desire to share and be a part of a team. One of the many benefits of the digital workplace is that it supports an environment of sharing information and insights and working together. Here are best practices to achieve a collaborative digital workplace.

Five Best Practices for Collaborating in the Digital Workplace

Source: MIT Sloan Management Review. “2015 Digital Business Global Executive Study And Research Project.” 2015.

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To what extent does your organization use the following digital technologies?

SOCIAL MEDIA AND

COLLABORATIVE TECHNOLOGIES

CLOUD COMPUTING

SERVICES

DATA AND ANALYTICS

MOBILE TECHNOLOGIES

39%

26%

5%1%

28%

34%

23%

6%2%

35%

35%

20%

5%1%

38%

31%

25%

13%

5%

26%

NUMBER ONE:

GIVE YOUR EMPLOYEES THE RIGHT TOOLS Employees need a mix of mobile technologies, social media and real-time communications tools, and data and analytics dashboards to work together better and share invaluable insights.


Source: Google. “Working Better Together.” 2015

NUMBER TWO: EMBRACE THE CONSUMERIZATION OF IT 73%

agree that their organizations would be more successful if employees were able

to work in a more flexible way.

Adopt a more consumer-like approach to technology that emphasizes mobility and usability. Enterprises should encourage IT to fold in the best of consumer devices and solutions and allow employees to access personal and professional networks, knowledge, decision support and analytics—all of which will help them reach business goals. MyIT Service Broker, for example, provides a consumer-style app store for IT requests.


NUMBER THREE:

DEMOCRATIZE EMPLOYEE KNOWLEDGEMany businesses today are attempting to flatten hierarchies and introduce different ways of sharing information. It requires a cultural shift that rewards new behaviors while de-emphasizing some of the more traditional ones.

Promote knowledge- and skill-sharing among employees with similar functions or interests from different departments by building “communities of practice” that share and spread best practices throughout your organization. BMC, for example, offers Remedy 9, which helps democratizes knowledge and leverages the power of social to source and deliver solutions to employees.


NUMBER FOUR:

DON’T BE SHY OF THE INTERNET OF THINGSThe Internet of Things (IoT) is also changing the digital workplace. As all these intelligent devices, connecting processes, places, and yes, even people (through wearable devices) come online, your employees will have even more ways to share with each other—and with the world around them.


NUMBER FIVE:

MEASURE THE PROGRESS OF SHARING INFORMATION AND INSIGHTDeploy personal and group analytics dashboards for teams to track their progress toward business goals. Provide data-based evidence of what works and what doesn’t work. Use business-value metrics rather than “usage” statistics. And, most importantly, target, filter, and focus data on what matters for the business.


Source: Google. “Working Better Together.” 2015

56% of employees said collaboration had

“biggest” impact on their organization’s

profitability.

Collaboration happens when people work closely together—specifically, towards shared business goals. Today’s technologies are transforming team, departmental, and organization-wide collaboration via social tools, rich communications such as enhanced messaging and chats as well as online communities. The end result shows up in an organization’s profitability.

LEVERAGE THESE BEST PRACTICES TO BUSINESS SUCCESS


TO LEARN MORE ON HOW EMPLOYEES CAN COLLABORATE IN A DIGITAL WORKPLACE,

PLEASE VISIT THE FOLLOWING SITES:

REAL TALK FOR IT: WHY EMPLOYEE ENGAGEMENT WORKS

THE DRIVE TO GO DIGITAL


Technology

Five Best Practices for Collaborating in the Digital Workplace