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Lind Simonsen, Community Relations – Pierce Transit
Social Media
The Snow Plan is used as the foundation of the crisis communication
process and procedure.
Communication Center
piercetransit.org
piercetransit.org
Announcement to Riders in Schedule Book
Lakewood Police Officers’ Memorial
Procession
December 8, 2009
2,408 vehicles
10.8 miles
10 am to 2 pm
14 routes disrupted
Special Event Service from 3
Locations
15,144 Boardings
Advanced Notice
Early Announcement
Procession Status
Afternoon Announcement
End of Procession
Community Outreach
Customer Complaints
Community Event Support
Snow Storm
