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We’ve all heard management “nuggets” such as “make people come to you with solutions, nut just problems,” or “training time is wasted time,” or my favorite, “work smarter.” But how are you supposed to do that, especially if you may not have received any management training, or if your gut is telling you what you’re doing might not be working? Johanna Rothman explains that much of what you have heard about management is myth—based not on evidence, but on ideas dating from the Industrial Revolution. However, many myths have a germ of truth. If you would like to learn about these germs—the kinds of training that are useless and the kinds that are useful, how to really work smarter, how to help people develop solutions when they are stuck—the kind of management that empowers knowledge workers, join Johanna in exploding management myths.
Citation preview
BT12 Session 6/6/2013 3:45 PM
"Exploding Management Myths"
Presented by:
Johanna Rothman Rothman Consulting Group, Inc.
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073 888‐268‐8770 ∙ 904‐278‐0524 ∙ [email protected] ∙ www.sqe.com
Johanna Rothman Rothman Consulting Group, Inc.
Johanna Rothman, known as the “Pragmatic Manager,” helps organizational leaders identify problems and risks in their product development helping them recognize potential “gotchas,” seize opportunities, and remove impediments. Johanna is the technical editor for agileconnection.com and is the author of Manage Your Job Search, Hiring Geeks That Fit, Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects, the 2008 Jolt Productivity award-winning Manage It! Your Guide to Modern, Pragmatic Project Management, and Behind Closed Doors: Secrets of Great Management. She is currently writing a book about agile program management. In addition, she writes columns for Stickyminds.com and projectmanagment.com, and writes two blogs on her web site,jrothman.com, as well as a blog on createadaptablelife.com.
© 2013 Johanna Rothman
“Utilize Everyone All the Time”
3
A mind is a terrible thing to
waste
Context switching wastes
people, prevents
innovation, and makes
everything take longer
© 2013 Johanna Rothman
“Promote the Best Technical Person Into Management”
5
Management work is
different from technical
work
Managers work outside the
team
Managers need
interpersonal skills
© 2013 Johanna Rothman
“We Have NO Time For Training”
7
We are too busy running
like hamsters, making do
“If you train people, they
will leave”
If you don’t train them, they
might stay
© 2013 Johanna Rothman
“Work Smarter”
Who wants to work
dumber?
Exhortations don’t work
Management has to create
the environment in which
teams can “work smarter”
10
© 2013 Johanna Rothman
“I Need an Expert for This...”
Project dependencies
create bottlenecks
Never let experts work
alone
6
© 2013 Johanna Rothman
“I Know What Everyone is Doing”
One-on-ones are for more
than just status reports
Build trust and a working
relationship
7
© 2013 Johanna Rothman
“An Objective Ranking System Works”
What’s objective about it?
Software is a team sport
and we rank people against
each other? In a zero-sum
game?
8
© 2013 Johanna Rothman
“Time Spent at Work is a Useful Measure of Work”
Who here has had good
days and bad days at work?
The only measure is
features complete
9
© 2013 Johanna Rothman
“I Know How Long the Work Should Take...”
Conceptually easy to
understand is not the same
as easy to complete
related to Dunning-Kruger
effect
Wanting to have the work
take less time does not
make it so10
© 2013 Johanna Rothman2
What’s your favorite management myth?
© 2013 Johanna Rothman
You Can Help Me
12
Would you like a book
about these myths?
What would a great title
be?
© 2013 Johanna Rothman
Let’s Stay In Touch...
I’ve been writing the myths, one a month on Stickyminds,
and then posting afterwards on my site,
www.jrothman.com
Pragmatic Manager: www.jrothman.com/
pragmaticmanager
Please link with me on LinkedIn
13