© 2011 VMware Inc. All rights reserved

Enterprise Management

Mark Stockham

VMware Strategist: Management, Automation and Cloud

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Disclaimer

This session may contain product features that are currently under development.

This session/overview of the new technology represents no commitment from VMware to deliver these features in any generally available product.

Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

Technical feasibility and market demand will affect final delivery.

Pricing and packaging for any new technologies or features discussed or presented have not been determined.

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When your customers travel towards an issue at 70mph…….

Understands all of the underlying systems

Scales!

Provides a simple, actionable view of what’s going on

Alerts you to problems before users notice or SLA is breached

Provides likely root cause analysis point to the problem area

A single console puts everything into context

We need to take an approach that:

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vCenter Operations Management Suite 5.0 Packaging

Standard Edition Enterprise Plus Edition

VC Ops Mgr 5.0 – Std. VC Ops Mgr 5.0(incl. CapIQ)

VC Infra Navigator **

VC Configuration Mgr

** Not Available a-la-carte.

Chargeback

Advanced Edition

VC Ops Mgr 5.0(incl. CapIQ)

For cloud and heterogeneous environments

For large vSphere environments

Automated Operations Management

Pricing and Packaging changes effective Q1 2012.

For SMB and small vSphere environments

Enterprise Edition

VC Ops Mgr 5.0 (incl. CapIQ)

VC Infra Navigator **

VCM for vSphere **

Chargeback

For virtual and cloud infrastructure

New SKU New Name

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vCenter Operations Suite - Feature Comparison

Standard Advanced Enterprise Enterprise Plus

Edition Feature Summary

Performance Management

Performance analytics for vSphere

Performance analytics for vSphere

Performance analytics for vSphere, Hyperic and VCM included

Extensible to 3rd party monitoring tools

Customizable Dashboards

Performance analytics for all VMware + 3rd party monitoring tools included

Customizable Dashboards

VC Ops

Manager 5.0Capacity

Management Alerting and

trending

Alerting, trending and reporting

Resource optimization What-if scenarios

Alerting, trending and reporting

Resource optimization What-if scenarios

Alerting, trending and reporting

Resource optimization What-if scenarios

Configuration & Compliance

vSphere change events

vSphere change events vSphere change events Configuration and

compliance for vSphere hosts

vSphere change events

Configuration and compliance for vSphere hosts, VMs and physical servers

VCM

5.4

Application Mapping

None None Virtualized applications running on vSphere

Virtualized applications running on vSphere

VIN

1.0Cost Metering and Reporting

None None vSphere environments vSphere environments CB 2.0

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vCenter Operations Management Suite

Business Benefits delivered by vCenter Operations

“We’ll be able to reduce our monitoring tools from

over 300 to about 30.”

Kaiser Permanente

ComprehensiveVisibility

IntelligentAutomation

ProactiveManagement

“Notified the storage team before they were

even aware of an issue.”

Maximus

“Troubleshooting time reduced by 50%”

TUI Infotec

• Higher QoS

• Fewer Incidents

• Tool Consolidation

• Compliance

• Faster MTTR

• Improved Collaboration

• Resource Utilization

• …

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How does Cloud impact Operations Management?

Scale

Higher VM/Admin Ratios

More Responsibility

More Data

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Change

Rapid Change

Dynamic Environment

Unplanned Demand

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Convergence

New Architectures

Heterogeneous Environments

Embedded Management

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“… have 2 VI admins managing 1,600 VMs.”

Christus Health

“False alerts and data overload -- 25,000 static thresholds and metrics”

Stanford Medical

“Lot of friction between the infrastructure and

operations teams”

Maximus

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Automated Cloud Operations Workflow

HealthDegradation

RootCause

AnalysisIsolateRemediate

Plan Optimize

Performance Issue

Change Configuration

CapacityShortfall

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So………

What going wrong right now?

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vC Ops Badges – Standard vs. Advanced

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vC Ops Default UI – Major and Minor Badges

• High level Understanding

• Calculated from scores of Minor Badges

Major x 3

Minor x 8• Specifics

• Guidance

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Operations: Major Badge – Health

“How is this object doing right now?"

• Identifies current problems in the system

• Issues that need to be resolved immediately to avoid problems

High Health is good (100-0)

Heatmap

• Provides quick view of many objects at once

• Shows Health of all parent and child objects

• Go back in time (6 hours) and see the “weather” of the Virt Infrastructure

Health Score is calculated from its Minor Badges

• Workload

• Anomalies

• Faults

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Operations: Health Minor Badge – Workload

Measures how hard an object is working?

High Workload is bad (0-100 or more!)

• Percentage of Demand divided by effective capacity

• As workload approaches (and exceeds) 100% Performance Problems!

Starving object for resources!

Focused attention

• CPU

• Memory

• Disk I/O

• Network I/O

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Improved Network and Disk I/O calculations

Eliminates idle networks and storage from showing High Workload

Limit the erroneous 100% Workload scores

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Operations: Health Minor Badge – Anomalies

Measures how normal is this object behaving?

• Is what the vC Ops 1.x Health score was, but now inversed

Derived from the number of metrics that are outside of their “Normal” trended ranges

• Learns dynamic ranges of “Normal” for each metric

• Identifies metric abnormalities

Low Anomalies is good (0-100)

• Zero meaning the object is performing exactly the way vC Ops expects it to for that time of the day, that day of the week

• A high number of anomalies are usually an indication of a problem

Anomalies Chart

• Current number of Abnormal Metrics

• Problem/Noise Threshold

Crossing problem threshold will increase the Anomalies Score

Does not generate an alert in this vSphere UI

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Operations: Health Minor Badge – Faults

Measures the degree of faults or problems the object is experiencing

• Pulled from active vCenter events

VMware specific knowledge of which vCenter Events affect Availability and Performance (examples):

• Loss of redundancy in NICs or HBAs

• Memory checksum errors

• HA failover problems

Low Faults is good (0-100)• Each fault has a default score (e.g. 25,

50, 75, 100)• Highest individual Fault Score drives the

Fault object Score

Best Practices:

• Do not change the Faults Threshold

• Use Alerts View to manage Faults

Faults shown in Widget

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Operations: Details

Workload Badge Focus : Datastore Example

Space Available

Throughput

IOPS

Latency

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Operations: Details

Anomalies Badge FocusSubset of the

Anomalies for an object

Help with any troubleshooting

efforts

Visualize magnitude and

impact

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Operations: Details

Fault Badge Focus

Details of vCenter Faults

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That’s great, but what’s next, where are we going?

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Past Data – Past deployment trends and VM sizes considered

At-a-glance charts and graphs

• Datacenter to individual VM

• Managed objects and compute resources

• Deployed and remaining capacity perspectives

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The Present - Capacity Optimization

Identify and Reclaim Inefficient, Unused Capacity

• Right-size or decommission unused or inefficient VMs

• Use the capacity modeling to predict the savings

• Eliminate waste and reduce costs in your organization

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The Future – “drop dead” date and “what if” scenario modelling

Confidential

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Capacity Planning: Major Badge – Risk

Are there future risks to my systems and VI?

Identifies potential problems that could eventually hurt the performance

Low Risk is good (0-100)

Risk Score is calculated from its Minor Badges

• Time Remaining

• Capacity Remaining

• Stress

Risk Chart

• Shows Risk score over the last 7 days

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Capacity Planning: Risk Minor Badge – Time Remaining

Measures time remaining before each resource type reaches its capacity

• CPU

• Memory

• Disk

• Network I/O

Early warning of upcoming provisioning needs

• Avoid future performance issues

High Time Remaining is good (100-0)

Graph shows resource utilization trends

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Capacity Planning: Risk Minor Badge – Capacity Remaining

Measures how many more VMs can be placed on the object

Percentage of Total VM “Slots” Remaining

• Based on the average size of the VM on the object (e.g. VM profile)

• Each object has its OWN VM profile size: Host, Cluster, Datacenter, Etc.

High Capacity Remaining is good (100-0)

• Zero mean no room left for more VMs

333 More VMs correlates to 77% Capacity Remaining for this object

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Capacity Planning: Risk Minor Badge – Stress

Stress measures long-term or chronic workload

• Workload shows an instantaneous value

• Stress looks over a longer period of time

Quickly find and resolve

• Undersized objects

• Population contention

Low Stress is good (0-100)

Stress score encompasses a six (6) week period

• Workloads > 70% = “Stressed”

• Threshold Configurable

Chart shows weeks break down of Stress for each day/hour averaged over the last six (6) Weeks

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Capacity Planning: Major Badge – Efficiency

Are there optimization opportunities in my systems?

Shows you how to run a leaner datacenter

Save $$$ by better utilizing resources

High Efficiency is good (100-0)

Efficiency Score is calculated from its Minor Badges

• Reclaimable Waste

• Density

Graph Depicts VMs by Percent

• Optimal – Optimally Provisioned VMs

• Waste – Over Provisioned VMs

• Stress – Under Provisioned VMs

Three Resources Considered• CPU• Memory• Disk Space

Note: VMs can appear in Stress and Waste

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Capacity Planning: Efficiency Minor Badge – Reclaimable Waste

Measures the over-provisioning for an object

It identifies the amount of reclaimable resources

• CPU

• Memory

• Disk

Low Reclaimable Waste is good (0-100)

Reclaimable Waste = Reclaimable Capacity / Deployed Capacity

• Score depicts the MAX of the CPU, Memory and Disk calculation

• Disk calculation can also include old snapshots and templates

Graph shows breakdown of the Waste section of the Efficiency Badge pie chart

• % Idle VMs (based on configured settings)

• % Powered Off VMs

• % Oversized VMs

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Efficiency Configuration – Powered-Off & Idle VMs

Access via Configuration Widget

Powered-Off Threshold

• Based on % time

Idle VM Detection

• Based on % time

- AND -

• All or One of the following thresholds

• CPU

• Disk I/O

• Network I/O

Listed as Powered-Off if the total powered-off time > given % Time Powered-Off Threshold in a given

time interval

Listed as Idle if the total time during which all or any of the resource usage is below the specified thresholds in a given time interval

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Efficiency Configuration – Oversized VMs

Access via Configuration Widget

Oversized Detection

• CPU and/or Memory Workload

Oversized Threshold

• What percentage of Oversized is acceptable

• When should an object be reported

An Object is oversized if its degree oversized is greater than

the % Oversized threshold

For the given time interval, CapacityIQ first calculates if a physical resource (viz. CPU,

Memory) is over-sized based on the configurable Utilization Less Than

threshold.

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Capacity Planning: Efficiency Minor Badge – Density

Contrasts Actual vs. Ideal Density

Identify Optimal Resource Deployment Before Contention Occurs

Greater Consolidation $$$

High Density is good (100-0)

Measures consolidation ratios:

• VMs/Host Ratios

• vCPU/Physical CPU Ratios

• vMem/Physical Memory Ratios

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Health Degradation – Smart Alerts (All Editions)

Overview Proactive alerts that provide early

warning on building issues

Identify upcoming health, performance and capacity issues

Automatic root cause analysis of offending metrics across all layers

Benefits Advance notification of abnormal

behavior help avoid incidents

Immediately focus on the root cause rather than symptoms or false alerts

Root cause and potential impact

Early warningSmart Alert

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What does my environment look like?

From a configuration perspective?

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VCM

Compliance Checking of vSphere Hosts (New in Enterprise Edition)

vSphere

Compliance

Policy

Reference Host

vSphere

vSphere

vSphere

vSphere

vCenter

vSphere

vSphere

vSphere

vSphere

vCenter

Reference Host

Overview Leverage out-of-the-box vSphere

hardening guidelines from CP&C

Assess vSphere compliance from within vCenter

Push compliance to the entire environment through Host Profiles

Launch into vCM to visualize information across the infrastructure

Benefits Maintain a compliant infrastructure

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What does my environment look like?

From a relationship perspective?

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Navigator – Value Proposition Summary

vCenter Operations: Common language and context with App owners for problem resolution

• App context needed for triage, change impact, proactive resource planning

• Triage for actual & potential issues for applications and services

• Proactive planning to avoid VM starvation as cause of application issues

• Manage application / change impact of planned and unplanned VI changes

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Site Recovery Manager : Create & update protection groups/plans based on app visibility

• Planning: Use the app context to protect the right VMs, know external dependencies.

• Change: Look for changes  in app topology that require removing/adding VMs to protection plans.

• Test: Use up-to-date app dependency info when running DR tests & remediating plans

• Visualize protection readiness with application / VM overlays

HA / DRS Use app context to build HA clusters, affinity rules & placement constraints

• Know what app components/VMs of a specific app are more important to prioritize

• identify Apps (with versions) and ensure all components of app reside on same clusters to set up HA

• Set DRS rules to keep certain app components of app together or apart on different hosts

• vApps: Provide the Application dependency context as basis for creating and defining vApps

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Complete dependency views of related application components

Visualize App dependencies

With VC related information (SRM, vApp, etc)

Map and Tabular

views

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vCenter Infrastructure Navigator Capabilities

Automated discovery and dependency

mapping

Rapid and accurate discovery and dependency mapping of application services across virtual infrastructure

Rapid updates that keep mapping information up-to-date

Seamlessly present dependency Maps, summaries in vCenter UI

Search / Filter VMs based on application components

Integrates App dependencies in

day to day operational

interfaceOverlay relevant VC solution info (SRM, Datastore, Host, vApp ) for making decisions

OOTB knowledge base to identify application workloads

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What does my environment look like?

From a cost perspective?

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Resource Optimization based on Cost (New)

Opportunities to optimize resources

Overview vCenter Chargeback Manager 2.0

now included in some vCenter Operations Editions

Integration of cost metering and capacity analytics

Reporting of financial value of committed and reclaimable capacity

Benefits Make infrastructure optimization

decisions at a business-levelRecommended

configuration sizeCost

Savings

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Key Capabilities

Track usage and configuration data for Cloud/virtual resources

Resource Metering

Define cost metrics related to virtual infrastructure resources

Price Modeling

Provide IT cost transparency with simplified reporting

Cost Reporting

Associate VMs and costs to different departments, business units, and groups

Hierarchy Management

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What does my environment look like?

If I use have View in my environment?

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Tech Preview: “vCenter Operations for View”

Overview End-to-end monitoring of infrastructure

Included PCoIP performance monitoring

Desktop, Pool and User Contexts

Self-Learning performance analytics

Automated alerts

Remediation guidance

Benefits Get to root cause quickly; Reduce MTTI

Respond proactively before support calls

Remediate quickly and accurately

Improve resource utilization by identifying over-provisioned hardware and track down bottlenecks

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Summary

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What’s New in vC Ops Mgr 5.0 – Scalability

Scales to – 6k powered on and 8k total VMs

Small – Supports up to 1500 Powered ON VMs

• 4 vCPUs

• 16 GB memory

Medium – Between 1500 and 3000 Powered ON VMs

• 8 vCPUs

• 24 GB memory

Large – 3000 to 6000 Powered ON VMs

• 16 vCPUs

• 32 GB memory

These are TOTALS for the vApp

• These resources may not be split EQUALLY between the 2 VMs

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vCenter Operations Suite – Target Customer Profile

Standard Advanced Enterprise Enterprise Plus

Target Buyer

• VI Admins • VI Admins • Infrastructure Teams (VP/Director Infrastructure)

• Infrastructure + Operations Teams (VP/Director Operations)

Target Customer Profile

• vSphere centric• SMB’s with <100

VMs with less dynamic environments

• Requires performance analytics and capacity trending but not capacity planning or optimization

• vSphere centric• >100 VMs • Requires

performance analytics, capacity trending , capacity planning and optimization

• Large vSphere centric • Everything for the vSphere

environment including host configuration management

• Require performance analytics and capacity optimization and planning

• Require application mapping for vSphere

• Showback and possible chargeback needs

• Do not require management guest configuration data

• Can be extended to all of Enterprise Plus functionality

• Organizations of any size. that require vSphere and in guest functionality

• Can be heterogeneous environments.

• Require configuration changes and capacity optimization and planning for vSphere

• Require application mapping for vSphere

• Require configuration and compliance at the guest level

Scope of Solution

• vSphere• No PS

• vSphere• No PS

• vSphere• Limited PS• Includes VMware adapters

for vCenter Server, Configuration Manager and Hyperic

• Adapters for 3rd party monitoring tools optional

vSphere + heterogeneous environments

PS required Includes VMware

adapters for vCenter Server, Configuration Manager and Hyperic

Adapters for 3rd party monitoring tools included

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Demo

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Thank you