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Making sense of our disrupted worldJohn O’BrienExecutive Vice President – Hitachi Consulting, EMEA
DIGITAL READY OR DIGITALLY DISRUPTED?
“MIGRANT TRAFFICKING’S UBER MOMENT HAS
ARRIVED.” The Observer on Sunday – 5th June 2016
AN AGE OF POSSIBILITIES
“The Street Finds its Own Uses.”William Gibson
6/20/2016 8
The Numbers Game
■ Business Model Has Changed
– No longer “all employee” – now includes contractors, partners, vendors
– No longer all “on premise” – there is no perimeter
■ Data Model Has Changed
– No longer mostly structured – now largely unstructured
■ Platform Model Has Changed
– No longer strictly enterprise (e.g., mainframe, client / server) – now includes mobile, Cloud, Big Data platforms
DEALING WITH CHANGE
MegacityThe City as a Data Source
“STORM’S COMING.”
‘The future, thousands of robots whizzing around, all connected to a networked intelligence that humans
can’t fully understand.’
‘Every Business is an Algorithmic Business.’
“I may not have gone where I intended to go, but I think I have ended up where I needed to be.”
Douglas Adams
15
Making sense of our disrupted worldDavid BrindleSenior Vice President – Hitachi Consulting
1990 2010 soon...2000 now
DIGITAL EVOLUTION TIMELINE
EN
TER
PR
ISE D
IGIT
AL B
LU
EP
RIN
TS
Websites
Digital
Marketing
eBusiness
Enterprise
DigitalDigital
Business
Enterprise
of Things
future...
Autonomous
Business
Robotics
Algorithmic
Business
Big Data
Analogue
Business
Drones
Digital
Lifestyles
Machine
Learning
Quantum
Computing
Youare
here
MobileCommerce
MultiChannel
3D Print
Wearables
10 years ago Today
• Business conditions are more fluid• Technology evolves at exponential rate• More need to be adaptive to be successful
• Much more assured business environment• You could have a 3-5 year plan• You had to be big to afford to reach people
BrochureWare Web
Commerce
MobileCommerce
eBusiness
Tablet
Social
MultiChannel
Cloud Internet of Things
Artificial Intelligence
RoboticsWeb
Optimisation
Big Data
3D Print
Wearables
Drones
Sensors
But remember… that this is not Digital Business
BrochureWare Web
Commerce
MobileCommerce
eBusiness
Tablet
Social
MultiChannel
Cloud Internet of Things
Artificial Intelligence
RoboticsWeb
Optimisation
Big Data
3D Print
Wearables
Drones
Sensors
But remember… that these are not Digital Business
2016 CxO Survey Definition of digital
63% said
“Digital business” is Social Media / Mobile Apps / Digital Marketing”
| © Copyright 2013 Hitachi Consulting26
DISRUPTORS
| © Copyright 2013 Hitachi Consulting27
• Building adapts to it’s surroundings
• Is always ready
• Is totally adaptive
• Has a clear “enduring need”EARTHQUAKE
ENGINEERING
• Understand ‘enduring needs’ solved by firm
• Enable it to adapt and innovate
• Create corporate agility
• Evolve legacyDIGITAL
BUSINESS
| © Copyright 2013 Hitachi Consulting28
“Answers” to the digital evolution of a firm change continuously
• Like the flu vaccine, it needs constant analysis and changing
• If you do a “digital transformation” with a “start” and an “end”, you will fail
Adaptive businesses grow revenue 37%
faster and make 30% higher profits.
“Organisational agility: How businesses thrive and survive in
turbulent times” The Economist Intelligence Unit
| © Copyright 2013 Hitachi Consulting29
“embedding a new way of thinking into
your company to become a permanently
adaptive organisation, which continually
innovates, invents and adapts in
response to change”
Digital Business
Businesses must create• a permanent change-state, • where disruption can be embraced• and where an end-state is not a goal.
• It is not a transformation project
• It does not have a beginning and an end
• It is not a journey, it is an adventure
is
but
So…
| © Copyright 2013 Hitachi Consulting30
Hitachi Consulting’s 5 Pillar Model Hitachi Consulting’s Adaptive Business Model
| © Copyright 2013 Hitachi Consulting31
To transform society through the use of technology
ROBOTICS
I.T.
INFRASTRUCTUREAUTOMOTIVE
SYSTEMS MINING EQUIPMENT
RAILWAY CONTROL
SYSTEMS AND TRAINS
WEARABLES
PROGRAMMABLE
CONTROLSWATER
TREATMENTSENSORSMEDICAL
IMAGINGGAS TURBINES
WIND
TURBINES
BATTERY
SYSTEMSOCIAL
INFRASTRUCTUREPUBLIC SAFETY MEDICAL DIAGNOSTICS
With constant evolution and
adaptability in our DNA
Hitachi is a digital business
What’s it all about?
…future of engineering …future of energy …future of people …future of cities & citizens Conclusion
…becoming anti-fragile …future of industry …future driven by insight…what is the New Reality …a new shape for the future
Ram Ramachander,VP (EMEA),
Chapter 6:
Sustaining
Energy Efficiency
Chapter 8:
Living
Peter Bjørn Larsen, Director (EMEA),Social Innovation
Chapter 7:
Personalising
Mark Hill,VP (EMEA),
Business Intelligence and Analytics
Chapter 1:
Mapping
Chris Saul,VP (EMEA),
Digital Consulting
Chapter 5:
Developing
Paul Watson, VP (EMEA)and Jonathon
Wright, Director (EMEA), Digital Engineering
Chapter 4:
Understanding
Shahbaz Haque, Director (EMEA), Rail & Predictive Maintenance
Chapter 3:
Industrialising
JonathanGray, VP (EMEA),
Manish Popli, Director (EMEA),Supply Chain
Chris Saul, VP (EMEA)Digital Consulting
Book Lead
Chapter 2:
Building
Chris Saul,VP (EMEA),
Digital Consulting
Conclusion
Thriving in
Chris Saul,VP (EMEA),
Digital Consulting
Introduction
Engineering
Chris Saul,VP (EMEA),
Digital Consulting
Introducing the authors
Your part in the New Reality
David BrindleSenior Vice President