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Presented byColleen Major & Susan Marcin(Columbia University Libraries) at the XXXI 2011 Charleston Conference, Charleston, SC
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Engineering Synthesis:
Large-Scale Electronic Resources Management
Presented by Colleen Major & Susan Marcin
Electronic Resources LibrariansColumbia University Libraries
November 4, 2011
Agenda
● E-Resources at Columbia University ● Managing E-Resources Through the Years ● Current Methods & Tools to Streamline Processes ● Positive Front-End User Experience ● 2CUL: Collaborative E-Resources Management● Take-Away Points
A Snapshot: E-Resources at Columbia University
Through the years...
Systems, staffing, & budgeting
Photo by Alan C. Teeple, released under the GNU Free Documentation License
Image (musical notes): Some rights reserved by Vectorportal
FY 2007 Staffing
Image: Some rights reserved by Barnabus, Slayer of 3vil
FY 2007 Systems
● Ex Libris for: openURL, ERM, ILS● Serials Solutions: 360 MARC records● Locally developed Databases page, E-Journal Portal
FY 2007 Budget
FY 2008 Staffing
Image: Some rights reserved by Cushing Memorial Library and Archives, Texas A&M
FY 2008 Systems
● Ex Libris for: openURL, ILS, federated search● Serials Solutions: 360 MARC records, ERM● ScholarlyStats● Locally developed Databases page, E-resources order form,
E-Journal Portal
FY 2008 Budget
FY 2009 Staffing
Image: Some rights reserved by Cushing Memorial Library and Archives, Texas A&M
FY 2009 Systems
● Serials Solutions 360 for: openURL, ERM, MARC● Ex Libris for: ILS, federated searching● ScholarlyStats ● Locally developed Databases page, E-resources order form,
E-Journal Portal
FY 2009 Budget
FY 2010 Staffing
● 3-ish staff● 2 full-time + 2
"borrowed" part-time from another library department
Image: Some rights reserved by Cushing Memorial Library and Archives, Texas A&M
FY 2010 Systems
● Serials Solutions 360 for: openURL, ERM, MARC, Statistics, Summon Web-Scale Discovery, E-Journal Portal
● Ex Libris for: ILS, federated searching● ScholarlyStats● Locally developed Databases page, E-resources order form
FY 2010 Budget
FY 2011 Staffing
We have 2 librarians and 4 staff, but we could still use a few more people in the department.
FY 2011 Systems
● Serials Solutions 360 for: openURL, ERM, MARC, Statistics, Summon Web-Scale Discovery, E-Journal Portal
● Ex Libris for: ILS, federated searching● Locally developed Databases page, E-resources order form
FY 2011 Budget
* Estimated -- Actual ARL stats not available at time of presentation
Current Methods & Tools to Streamline Internal Processes
Image: Some rights reserved by rachel_thecat
Ordering
Ordering
Cancellation Form
Cancellation Spreadsheet
Renewal Calendar
Problem Reporting
What we see when e-resource problem report is submitted
Problem reporting wiki
Licensing
Positive front-end user experience
Image: Some rights reserved by giopuo
Post-it® says "campanello" (doorbell). This design offered such a positive user experience, it demanded a label.
E-Resources Interface Working Group
Database Interface Advisory Group
Spectrum Project
E-Resource Assessment Working Group
Additional user-experience initiatives
Collaborative Electronic Resources
Managementhttp://2cul.org/
2CUL Systems
Cornell U Libraries● III: ERM, DBs, openURL● 360: MARC, Summon● Ex Libris: ILS● Local CUL systems
Columbia U Libraries● 360: ERM, MARC, Summon,
COUNTER, E-Journals, openURL
● Ex Libris: ILS, Metalib● Local CUL systems: DBs
Joint 2CUL Activities
Take-away points
Image: Some rights reserved by sfllaw
Tools to Streamline E-
Resource Management
Image: Some rights reserved by Robert S. Donovan
The Knowledge Base
Image: Some rights reserved by watchsmart
Streamlining Licensing & Ordering/Renewals
Image: Some rights reserved by Siomuzzz
Streamlining Troubleshooting
Image: Some rights reserved by basheertome
Streamlining through Collaboration
Image: Some rights reserved by JanneM
Colleen Major, [email protected] Marcin, [email protected]
Image: http://www.openclipart.org/detail/159643/thank-you-pinned-by-juliobaha
