Enabling the Mobile Workforce: Application, Collaboration and Messaging on AWS

Rolf KerstenBusiness Development Manager

Agenda

Amazon WorkSpaces Customer Example Amazon WorkSpaces Application Manager and

Desktop Marketplace Amazon WorkMail Amazon WorkDocs Q&A

User Expectations

A Day in Life of Claire…

6am – at home

• Check eMail on mobile

• Add latest updates toPowerpoint presentationon home PC

A Day in Life of Claire…

7am – On the train

• Take iPad• Get latest XLS

from shared document folder

• Update slidesagain

• Drop iPad• Panic…

A Day in Life of Claire…

10am – customerPresentation

• Calm down• Borrow Kindle

from colleague• Pitch slides• Do demo• Browse internal

catalog• Place order on

internal system

What Claire expects

1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device

2. Access to corporate eMail infrastructure from any device

3. Access to corporate shared document folders from any device

The Provider View

Building the „I“ in VDI is Painful

Data Center BuildingsPhysical SecurityPower & CoolingServer, Storage and Network InfrastructurePurchase HardwareInstall HardwareOperate HardwareReplacement/RepairsIT SecurityCompliance

Amazon WorkSpaces is a cost effective, managed cloud desktop for flexible work styles.

Why Amazon WorkSpaces?

Secure Reliable

Cost-Effective

Easy to Deploy and Manage

Flexible and Scalable

Consistent Performance Globally AvailableFast, Persistent Experience

Amazon WorkSpaces Use Cases

Work from Home Contract Workers Developers M&A

WorkSpaces Bundles

• The Amazon WorkSpaces Utilities Bundle includes Internet Explorer 11, Firefox, and 7-Zip

• All bundles include 50 GB of WorkDocs storage, and upgrade to 200 GB for $2• Bring Your Own Windows 7 Licenses: Discount of $4 per WorkSpace per month, for a

savings of up to 16%.

Value ($27)• 1 vCPU, 2 GB memory

• 10 GB storage

• Utilities software bundle

Standard ($7)• 2 vCPU, 4 GB memory

• 50 GB storage

• Utilities software bundle

Performance ($64)• 2 vCPU, 7.5 GB memory

• 100 GB storage

• Utilities software bundle

Plus Bundle (+ $15 USD). Includes Microsoft Office Pro, Trend Micro, Utilities bundle

Available Globally

Security and Reliability

No data stored on client devices

Mitigates risk when connecting to public networks

Enables multi-factor authentication (MFA)

WorkSpaces Volumes Encryption

User volume backed by Amazon S3

Simple management

Centrally manage with existing tools and processes

Integrated with Active Directory, Simple AD

Streamline software deployment, upgrades, patching, and retirement

Add users in new regions quickly and easily

©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved

Deploying Amazon WorkSpaces at Scale at Johnson and Johnson

J&J is a Global Health Care Leader• More than 270 Operating

Companies in 60 Countries, with 126,000 employees

• Selling Products in more than 175 Countries

• The world’s sixth-largest consumer health, pharmaceuticals, and biologics company

• The world’s largest medical devices and diagnostics business

2015 use cases

~8,000 usersReplace end-of-life

desktops

~16,000 usersContractors /

Opt-in employees

BYOD Zero clients

Moving forward…

Zero client at the office

• Office-bound workers

Home computer at home

• Zero clients in all facilities retrofits

• Hoteling / shared workspace areas

Why WorkSpaces?

Scalable and global No upfront CapEx Capacity on-demand Rate of innovation Instrumentation and controls Cost savings Focus on the service, not the infrastructure

5 key learnings

Traditional VDI was not aligned with our needs

Technology is not the challenge

Getting the business case right was critical

End-user experience makes or breaks success

Don’t take network coverage and capacity for granted

Amazon WorkSpaces Application Manager

…and AWS Marketplace for Desktop Applications

Challenges with App DeliveryCustomers want a single solution for managing applications across all devices.

Customers want a common solution for tracking app license usage and assets

Customers want to easily package applications once and deliver them to all devices.

Customers want to enable an enterprise app Catalog experience across all devices.

WorkSpaces

Amazon WAM

Catalog Deploy Apps

for Desktop Apps

Applications where you already own the license

Line of business applications

Amazon WAM - Overview

WAM Benefits

Com

plex

ity &

Cos

t

Experience

IT Admin End User

Create your own app catalog,

Simplify WorkSpaces image

Visibility and control

Remove App Compatibility issues

Low cost, $5/user/Month (Standard)

Use any combination of apps without conflicts

BYOD

Uninterrupted access

• Simplified software procurement• Monthly subscription model• Selection of more than 140 apps

across 11 categories• Search, select and buy in minutes• One AWS invoice

What is Marketplace for Desktop Apps?

AWS Marketplace for Desktop Applications

Illustration & Design GIS & Mapping

AP & Billing

Productivity & Collaboration

Project Management

Business Intelligence

Media & Encoding Security, Storage & Archiving

Utilities CAD CAM

For a complete list of Applications please see here.  Desktop App suggestions? Please reach out to: aws-mp-desktop-apps@amazon.com

Application & Web Dev.

WorkMail is a new AWS service customers turn to to help them reduce the cost and complexity of deploying, running, and maintaining their email and calendaring solution.

Amazon WorkMail Benefits & Differentiators

Benefits Anywhere Access

Active Directory Integration

Managed Service

Enterprise-Grade Security

Outlook Compatible

Low Cost

Differentiators Customer controls where their data is

located

Customer controls the encryption keys for their data

Native support for Microsoft Outlook

Built on top of reliable and scalable AWS cloud

Amazon WorkMail Availability & Pricing

Pay-as-you-go

No user or long-term commitments

Cost-effective - $4/user/month for 50GB mailbox

Bundles with Amazon WorkDocs - $6/user/month

30-day free trial for up to 25 users

Available in the US East (N. Virginia), US West (Oregon), and EU West (Ireland) regions

Amazon WorkDocs

Managed, secure enterprise storage and collaboration service

Active Directory Integration

Highly Secure

Users can share, make comments on documents without emailing files as attachments

Supports Microsoft Office and other common productivity applications

BYOD

Pay-as-you-go. $5 per user per month for 200 GB *

Free trial includes up to 50 users for 30 days

WorkSpaces and WorkMail bundles available* US Pricing

Summary

1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device

2. Access to corporate eMail infrastructure from any device

3. Access to corporate shared document folders from any device

Happy UsersHappy Providers

Rolf KerstenHead of EMEA Platform Business Developmentkerstenr@amazon.de