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Email in a mobile world

Email marketing in a mobile world

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Email marketing in a mobile world. Presentation from The Digital Marketing Show 2013

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Page 1: Email marketing in a mobile world

Email in a mobile world

Page 2: Email marketing in a mobile world

@signupto

Page 3: Email marketing in a mobile world

SMSEmail

FacebookGoogle+LinkedInTumblrTwitter

Pinterest

0 1,750 3,500 5,250 7,000

2103 Active Users (Millions) 2012

Is email still relevant?

@signupto

Page 4: Email marketing in a mobile world

@signupto

YES!

Page 5: Email marketing in a mobile world

67% of marketers say email is their most

successful digital marketing activity (CMO Council)

@signupto

Page 6: Email marketing in a mobile world

Why?

•Personal & private •Non proprietary •Save for later

@signupto

Page 7: Email marketing in a mobile world

27% of email opens were mobile in 2011(Knotice, H2 2011)

73%

27%

Mobile Desktop@signupto

Page 8: Email marketing in a mobile world

47% of email opens are mobile today(Litmus, October ’13)

53% 47%

Mobile Desktop@signupto

Page 9: Email marketing in a mobile world

but this will reach 60% by late 2014

40%

60%

Mobile Desktop@signupto

Page 10: Email marketing in a mobile world

Email is mobile marketing

@signupto

Page 11: Email marketing in a mobile world

50% +of all mobile purchases are triggered by email

(Exact Target)

@signupto

Page 12: Email marketing in a mobile world

33% use mobile to screen their emails (STEEL)

70% of users will just delete if it doesn’t look good (Blue Hornet)

@signupto

Page 13: Email marketing in a mobile world

but...

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Page 14: Email marketing in a mobile world

@signupto

Page 15: Email marketing in a mobile world

18%of emails are optimised for mobile

(Experian)

@signupto

Page 16: Email marketing in a mobile world

How to optimise for mobile

@signupto

Page 17: Email marketing in a mobile world

Simple: design for mobile as

the target platform

@signupto

Page 18: Email marketing in a mobile world

Better: Responsive design

•Adapts to fit the viewing device (mostly) •Uses CSS media queries •Hide, resize or show different elements

@signupto

Page 19: Email marketing in a mobile world

@signupto

Page 20: Email marketing in a mobile world

Key considerations •Small viewing area •Single column •Short attention span •Clear call-to-action / large interaction area •Optimise your subject line and pre-header •Make sure your site works well on mobile!

@signupto

Page 21: Email marketing in a mobile world

@signupto

Page 22: Email marketing in a mobile world

@signupto

Make things easy

Page 23: Email marketing in a mobile world

When’s best to send?

@signupto

Page 24: Email marketing in a mobile world

We looked at a few billion emails and...

@signupto

Page 25: Email marketing in a mobile world

12am 1am 2am 3am 4am 5am 6am 7am 8am 9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm 7pm 8pm 9pm 10pm 11pm

Opens Clicks

Time of day - 3pm

@signupto

Page 26: Email marketing in a mobile world

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Opens Clicks

Day of week - Thursday

@signupto

Page 27: Email marketing in a mobile world

But even better...

@signupto

Page 28: Email marketing in a mobile world

@signupto

Page 29: Email marketing in a mobile world

Let people decide when’s best for them

@signupto

Page 30: Email marketing in a mobile world

!

@SIGNUPTO WWW.SIGNUPTO.COM