Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Developing and embedding effective

policies and procedures for lone workers

By Mathew Colley, Sales and Marketing Manager of lone worker

solution specialistsLONEALERT

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Why is it difficult to turn policy into practice

•Policy•Purpose

•Objectives

•Responsibilities

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Safety Procedures

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

The Key Issues• Policy not adequately publicised and promoted

• Implementing policy often involves changes in operating practices. If these are not communicated effectively policy developers could experience a backlash of negativity

• Line Managers can impede the uptake of lone worker procedural change.

• Lack of monitoring

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Developing A Lone Worker Policy

• Simple

• Precise

• Relevant / Specific

• Enforceable

• Purpose

• Objectives

• Responsibility

• Employee involvement

This policy is designed to alert staff to the risks

presented by lone working, to identify the

responsibilities each person has in this

situation, and to describe procedures which

will minimise such risks. It is not intended to

raise anxiety unnecessarily, but to give staff a

framework for managing potentially risky

situations.

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Communicate Policy & Procedures

• Policy Quiz

• Spot the hazard competition

• Tool box talks

• Team briefings

• Inductions

• Training Courses

• Supervision

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Engage Managers

1. TRAINING!

2. Walk the talk

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Employee InvolvementPolicy

develop

ment

Policy

Communi

cation

Develop

ment of

Procedur

es

Risk

Assessme

nts

Procurem

ent of

Lone

Working

Solutions

Incident

investigat

ion

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Monitoring & Reviewing

• Accident / Incident & Near Miss Reporting

• Team Briefings

• Safety Alerts

• Use of Safety Committee to regularly review safety measures and policy effectiveness

• Lone Worker Safety Surveys

• Training

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Discipline

Developing and embedding effective policies and procedures for lone workers.

By Mathew Colley, Sales and Marketing Manager of LONEALERT

MEET THE O.W.L AT WWW.LONEALERT.CO.UK

Thank-you and any questions.

Feel free to come across for an informal chat.

Or call 0330 999 8484.

Mathew Colley, Sales and Marketing Manager

LONEALERT