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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX MU 2014 updates; Must know changes! MU 2014 support; Do it right, from the start! Choose the right EHR… the right way The “Must Do!” MU list for 2014 Success stories, links, and our popular “Ten Tips” for MU Success in 2014 Inside you will find: CLICK ON TITLES TO NAVIGATE The now tips, the how tools, and the must timing for your MU path in 2014. Meaningful Use in 2014 - Window of Opportunity

eBook - Meaningful Use in 2014 - Window of Opportunity

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In this informative guide, you will learn how to choose the perfect meaningful use solution for your practice, how to get your EHR incentives paid, making MU simplified and much more.

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Page 1: eBook - Meaningful Use in 2014 - Window of Opportunity

MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

• MU 2014 updates; Must know changes!

• MU 2014 support; Do it right, from the start!

• Choose the right EHR… the right way

• The “Must Do!” MU list for 2014

• Success stories, links, and our popular “Ten Tips” for MU Success in 2014

Inside you will find:CLICK ON TITLES TO NAVIGATE

The now tips, the how tools, and the must timing for your MU path in 2014.

Meaningful Use in 2014 - Window of Opportunity

Page 2: eBook - Meaningful Use in 2014 - Window of Opportunity

MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Is your window of opportunity closing?

This new eBook will show you how to start Meaningful Use (MU) in 2014... or keep going with it... before the window closes. Learn the important MU Stage 1 and MU Stage 2 changes for this year.?Table of Contents

Introduction Don’t miss your MU window!

Chapter 1 MU 2014 – Updates

Chapter 2 MU 2014 – What

Chapter 3 MU 2014 – How

Chapter 4 MU Success Stories

Chapter 5 MU 2014 Tool Box – Ten Tips!

CLICK ON TITLES TO NAVIGATE

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Introduction

Don’t miss your MU window in 2014!Your MU window of opportunity is still open. But it’s starting to close. Especially if you’re planning to participate in the Medicare MU program.

The tools and support you use in 2014 to make the changes you need to achieve MU Stage 1, and now Stage 2, should – more than ever – enable you to adapt and thrive in this year of MU expansion, continued ICD-10 transition, HIPAA regulation, and PQRS compliance.

The CMS EHR Incentive Programs help offset costs to acquire or upgrade to the certified EHR technology you need to achieve better workflows, patient outcomes, and financial results in today’s reform-driven healthcare economy.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

What are the MU Stages?

HITECH envisioned a three-stage process for Meaningful Use. Each stage has a goal and its own final rule—a set of objectives developed by the Department of Health and Human Services (HHS) and published in the Federal Register.

MU Stages

Began in

2011

STAGE

1

Capture data in coded format

Began in

2014

STAGE

2

Expand exchange of information in the most structured

format possible

Begins in

2017

STAGE

3

Focus on clinical decision

support for high-priority conditions, patient self-

management, and access to

comprehensive data

Who is this program for?

Medicare Eligible Professionals (EPs)

• Doctor of medicine or osteopathy

• Doctor of dental surgery or dental medicine

• Doctor of podiatry

• Doctor of optometry

• Chiropractor

Medicaid Eligible Professionals (EPs)

• Physicians (primarily doctors of medicine and doctors of osteopathy)

• Nurse practitioner

• Certified nurse/midwife

• Dentist

• Physician Assistant (PA) who furnishes services in a Federally Qualified Health Center or Rural Health Clinic that is led by a physician assistant.

Eligible Hospitals (EHs)

Critical Access Hospitals (CAHs)

Learn more about eligibility here

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Chapter 1. MU 2014 – Updates

The “must-know updates” for MU in 2014... and beyondDelays and Extensions

Along the way, there have been some changes to the MU timeline. First, as part of the Stage 2 final rule, announced in September 2012, and then in December 2013. Here’s what you must know about these changes.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

STAGE1

STAGE2

STAGE3

MU Changes – 2014

• You will meet either Stage 1 or Stage 2 MU depending upon the year of your first MU reporting period:*

- Stage 2 if you started in 2011 or 2012

- Stage 1 if you started in 2013 or plan to start in 2014

• You still must attest to 90 days of MU in 2014:

- If you have previously attested to MU, your 2014 MU reporting period must align with a calendar quarter (e.g., January-March, April-June, etc.)

- You may choose any 90 days if 2014 is your first year of MU under Medicare, or if you are participating in the Medicaid MU program

• Penalties begin in 2015 if you have not done the following:

- Completed your 90 days by the end of calendar year 2014 (Continuing meaningful users)

- Attested by October 1, 2014 (First time meaningful users)

• Stage 3 MU has been delayed until 2017: With an additional year of

Stage 2 in 2016 for providers who started Stage 2 in 2014

* Good News: In 2014, regardless of your MU Stage you only report and attest for 90 days.

Did you know? EPs participate in MU in calendar years while EHs and CAHs participate according to the federal fiscal year.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Chapter 2. MU 2014 – What

The “must-dos” for MU in 2014Whether you are switching to a new EHR or implementing for the first time, you’ll need to go live in time to meet MU in 2014.

• To achieve MU, you’ll need to successfully meet an entire set of Core objectives and also select from a of set Menu objectives

• Core and Menu objectives are designed to measure your use of certified electronic health record technology (CEHRT) for things such as e-prescribing, clinical decision support, and reporting clinical quality measures (CQMs) to CMS

MU

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

National Quality Strategy (NQS) domains

1. Patient and Family Engagement

2. Patient Safety

3. Care Coordination

4. Population/Public Health

5. Efficient Use of Healthcare Resources

6. Clinical Process/Effectiveness

NQS domains represent the Department of Health and

Human Services’ (HHS) NQS priorities for a coordinated

national health care quality improvement platform.

Stage 1 and Stage 2 MU Objectives in 2014 and Beyond

Clinical Quality Measures (CQMs) in 2014 and Beyond

Meaningful Use Stage 2 is “live” right now! And the “final rule” for Stage 2 includes some changes to Stage 1. Keep going with your MU program and note these points:

• Most objectives have numerator/denominator measures

• Some are basic Yes/No responses

• All are reported through the CMS MU Incentive Program attestation

website or through your state’s Medicaid agency

• You’ll also need to choose from a new list of clinical quality measures

(CQMs) to report to CMS

• Beginning in 2014, you have two options for reporting CQMs:

Option 1: Report manually (as in prior years) as part of your MU

attestation using the EHR Registration & Attestation System

Option 2: Report electronically to CMS using the Physician

Quality Reporting System (PQRS) Portal

2014 AND BEYOND

Eligible Professionals

9 out of 64

- At least 3 in 6 NQS domains

Eligible Hospitals & CAHs

16 out of 29

- At least 3 in 6 NQS domains

STAGE 2

Eligible Professionals

17 core objectives

3 of 6 menu objectives

20 total objectives

Eligible Hospitals & CAHs

16 core objectives

3 of 6 menu objectives

19 total objectives

STAGE 1

Eligible Professionals

13 core objectives

5 of 9 menu objectives

18 total objectives

Eligible Hospitals & CAHs

14 core objectives

5 of 10 menu objectives

19 total objectives

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

But what’s in it for me?

Centers for Medicare and Medicaid Services (CMS) created two separate EHR Incentive Programs. Providers must choose one.• The Medicare EHR Incentive Program is run by CMS. Under the

Medicare incentive program providers can receive up to $44,000 over five years… that’s big bucks (a little less if you’re starting MU Stage 1 for the first time this year).

• The Medicaid EHR Incentive Program is administered by each state. If you qualify for the Medicaid incentives you can receive up to $63,750 over six years… that’s bigger bucks.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Chapter 3. MU 2014 – How

The “how to” for MU success in 2014Earning MU incentive revenue, and leveraging improved workflows to improve care and reduce costs, requires collaboration and partnership.

Partner with an EHR vendor that demonstrates, on several fronts, that their integrated suite of solutions is ready for MU Stage 2 and the transition to ICD-10.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Choose carefully.

• Picking the right EHR for your specialty and your individual practice is important. Finding the vendor that meets your most important needs is a lot like finding the right builder for your home. You check references, assess capabilities, and verify licenses or certifications before making a commitment.

• Selecting and implementing an EHR is a big commitment. Lofty expectations, broken promises, sub-standard products, lack of training, and lack of vendor resources are the main reasons some EHR vendor relationships just don’t work out.

• Making sure your vendor is a good fit, a good partner, and in it for the long haul is a critical success factor. And, by the way… partnership is a two-way street. You’ll need to commit time, effort, and resources, as well.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Chapter 4. MU Success Stories

Now You’re Talking!You’re probably feeling a little overwhelmed. Don’t worry…you aren’t alone. Every provider who has achieved and attested for Meaningful Use has been where you are right now.

But there’s hope! Read on to see how providers just like you have successfully achieved Meaningful Use.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

…and client success stories…

In 2014, MU Stage 2 success requires making progress on key healthcare reform drivers like patient engagement, collaborative care and care transition, direct exchange of PHI, CPOE for orders, and using clinical decision support to improve patient safety and treatment outcomes.

Achieving Meaningful Use and Getting Paid

“It’s a real team effort with a greater purpose, though the incentive is nice, too. I gave my staff a bonus for all the hard work and I bought myself a new EKG!”

Dr. Steven DavisHealthCare Partners

Achieving Meaningful Use as a gateway to Collaborative Care

“NextGen provided the pathway to move us from PCMH to MU and now on to ACO, while ensuring continuity between the inpatient and outpatient experience.”

Kimberly Haspert, COO

New Pueblo Medicine

… and more MU Success!

See how these practices did it…

• New Jersey Health System Puts Docs On Path

To Meaningful Use

• Center for Family Medicine Earns Maximum

MU Incentive

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

MU ToolboxEssential links and information to help you on the path to MU.

CMS EHR Incentives Homepage

Certified Health IT Product List (CHPL)

NextGen Healthcare Updated MU FAQ

EHR Incentive Program Registration and Attestation

MU Stage 1 Objectives

MU Stage 2 Objectives

CMS Educational Resources for EHR

Every practice needs the tools and tips to help guide them on the path to Meaningful Use.

Chapter 5.

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Register today!

• Register early, don’t wait… get this administrative task

out of the way

• You don’t need to have an EHR or EHR certification

number to register

• Go here: https://ehrincentives.cms.gov/hitech/login.action

Select the right certified product for your medical specialty and manner of practice

• 2014 is a mandatory software upgrade year for all EHR users to

an ONC 2014 Edition certified system or module. Partner with

a top-five vendor offering proven ONC 2014 Edition certified

solutions, training, and support, including extensive MU Stage 2

and ICD-10 transition assistance and information

• More than 50 percent of attestation made using top five vendors

• Consider workflow and clinical content for your specialty

• Choose a vendor for your specialty and practice that

addresses more than just MU and being ICD-10 ready; is their

ONC 2014 Edition certified solution also SNOMED-ready?

• Ensure vendor is stable, established, and proven, with a

solid strategy for the future

Build a Meaningful Use SWAT Team

• Build a cross-functional, dedicated MU team, consisting of physicians, other clinicians, administrative, and technical stakeholders

• Include an in-house MU subject matter expert, or consider a consultant

Become MU smart!

• Take advantage of learning opportunities

• Partner with your vendor; do they provide learning opportunities?

• Visit Medicare and Medicaid Incentive Program websites

• Attend local, regional, national, or virtual training

MU Toolbox

10 Tips

for Meaningful Use

1

2

3

4

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Implement a Patient Portal

• Stage 1 and Stage 2 required, starting in 2014

• Integrate with EHR and practice management system

• Must be an ONC 2014 Edition certified solution

• Include a friendly but highly visible in-office (and Internet) patient portal “micro marketing” presence with patients to encourage sign-in and use

Deploy interfaces early

• Lab results must be entered or imported as structured data, a core requirement in Stage 2

• Must choose Immunization or Syndromic reporting in Stage 1

• Immunization reporting is a core requirement in Stage 2

• Syndromic, cancer, and specialty registries are Menu options in Stage 2.

• Interfaces to support exchange of health information (Stage 2 includes tougher interoperability requirements)

Perform GAP analysis, THEN ATTEST!

• Identify missing thresholds and corrective steps

• Perform attestation once you hit thresholds

• Document your results, protect against audit

Build an MU action plan

• Create a plan that’s understood and supported by providers, executives, administrators, and staff; get early buy-in from all physicians and staff

• Create and maintain a formal training schedule

• Include practice time prior to go-live

• Select a go-live period where patient volumes are less

Have an “MU ramp-up period”

• Implement and use your EHR for several weeks (prior to 90-day reporting)

• Focus on proper use of your EHR (not MU) but you’ll find you’re doing both just by using your EHR!

Choose your Clinical Quality Measures (CQMs) wisely

• Pick the CQMs most relevant and helpful to your practice

• MU Stage 2 requires nine out of 64 measures

• Three of six domains based on NQS six priorities:

1) Patient and Family Engagement; 2) Patient Safety; 3) Care Coordination; 4) Population and Public Health; 5) Efficient Use of Healthcare Resources; 6) Clinical Process/Effectiveness

6

7

8

9

5

10

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

MU Stage 2 went live this January and carries higher thresholds (than Stage 1) for demonstrating MU and introduces some new core and menu objectives. Changes to Stage 1 also took effect in January.

A new Stage 1 Core Objective, that replaces earlier patient engagement objectives (Core and Menu), requires you to provide a way for patients to view online, download, and transmit their own health data [… you’ll find this in Stage 2 as well, but with an additional measure for patient participation].

CMS also eliminated a Stage 1 interoperability requirement and dropped a core objective concerning Clinical Quality Measures (CQMs). You still have to report CQMs but there’s no core objective stating so, leaving 13 out of the original 15 Stage 1 core measures.

Core and Menu ObjectivesMU Stage 1 – 2014

Core

1. Use CPOE for medication orders

2. Implement drug-drug and drug-allergy interaction checks

3. Maintain a problem list

4. Use eRX

5. Maintain a medication list

6. Maintain a medication allergy list

7. Record demographics

8. Record vitals

9. Implement clinical decision support

10. Provide patients ability to view online, download, and transmit their health information

11. Record smoking status

12. Provide patients with clinical summaries

13. Protect health information

Menu

1. Implement drug formulary checks

2. Incorporate lab test results

3. Generate a list of patients by condition

4. Send patient reminders

5. Identify patient education

6. Perform medication reconciliation

7. Provide a summary of care record

8. Submit data to an immunization registry

9. Submit syndromic surveillance data to a public health agency

MU STAGES

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

Core and Menu ObjectivesMU Stage 2 – 2014

Core

1. Use CPOE for medication, laboratory and radiology orders

2. Use eRX

3. Record demographics

4. Record vitals

5. Record smoking status

6. Implement clinical decision support

7. Provide patients ability to view online, download, and transmit their health information

8. Provide patients with clinical summaries

9. Protect health information in the EHR

10. Incorporate lab test results

11. Generate a list of patients by condition

12. Send patient reminders

13. Identify patient education

14. Perform medication reconciliation

15. Provide a summary of care record

16. Submit data to an immunization registry

17. Use secure electronic messaging

Menu

1. Submit syndromic surveillance data to a public health agency

2. Record electronic notes

3. Access imaging results

4. Record family health history

5. Identify and report cancer cases

6. Identify and report specific cases to a specialized registry [non-cancer]

As of January 2014, more than 22,000 providers have already successfully attested for approximately $550 million in MU incentives using certified solutions from NextGen Healthcare*

* Based on ONC Medicare attestation data by vendor and an estimate of NextGen Healthcare Medicaid attestations as a percentage of overall Medicaid attestations as reported by CMS

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MU UPDATES | MU WHAT | MU HOW | MU SUCCESS STORIES | MU TOOLBOX

NextGen Healthcare Information Systems, LLC 795 Horsham Road, Horsham, PA 19044

Copyright© 2014 NextGen Healthcare Information Systems, LLC All rights reserved. NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners.

Take the next step.

Contact us at 855-510-6398 Or visit nextgen.com

EDU6-4/14

MU Bonus Tip!Think Big Picture

• Embrace the journey

• Health reform is driving automation and change

• Pay for Performance replacing Fee-for-Service

• Keep things in perspective; keep things positive

• Prepare for change…and change