Eam integration and automation

A collaboration of:

EAM Integration and Automation

Al Ledesma

Jill Carlisle

Southern California Edison

• One of the nation’s largest

investor-owned electric utilities

• Approximately 16,000

employees

• More than 13-million people

served across 50,000 square

miles

• Serving over 400 cities

• Over 125 years of service

Southern California Edison (SCE)

SAP Modules

• Asset Management (AM)

• Plant Maintenance (PM)

• Project Systems (PS)

• Portfolio and Project Management (PPM)

• Flexible Real Estate Management

(REFX)

• Document Management System (DMS)

• Record Management System (RMS)

Customization

• 237 Enhancement Objects

• 130 Interfaces

• 144 batch programs

• 98 custom forms / reports

• 16 major non SAP applications

Clients

• T&D

• Customer Service

• Generation

• Power Production

• Information Tech

• Operational Services

Major Business Processes Examples Transmission & Distribution • Routine Maintenance, Inspection, Capital

Improvement Programs, Customer Driven, Storm,

Claims

Operational Services • Fleet Maintenance, Facilities Maintenance, Real

Estate Lease management

Information Technology • User Help, Application Maintenance, Service

Delivery, Project Management, Portfolio

Management

Generation • Routine Maintenance, Inspection, Capital

Improvement Programs, Safety Tagging

SCE Enterprise Asset Management

2

3 3

EAM – Business Capabilities

Core

• Plant/Facility Operations

• Configuration Management

• Equipment Reliability

•Work Management

Enabling

• Safety Services

• Regulatory Compliance

• Security

Site Wide

• Performance Improvement / Recovery

•Document & Records Management

4

Real Properties

• Work Identification

• Facility Function Location Mapping

• Equipment / Asset Creation

• Lease Payment / Billing Management

• Notification/Work Orders covering • Ergonomic Assessments

• Facility Move, Add, Change Requests

• Facility Maintenance

• Employee On-Boarding

• Rights Checks / Easements

4

EAM – Corporate Real Estate

5 5

Existing solution consisted of two

separate process flows:

Problem Statement

Transmission & Distribution Clients

Client requests flow-in via phone call, email, or OOC form

OOC Form converted to email

Email and phone requests entered into RMS

All Other Clients

Client requests flow in via phone call, email, or Facility Request

Email and phone requests entered as Notification in SAP

1 Report

6 6

Improvement Opportunity

Design a Space, Furniture and Move request form to facilitate client requests and approval process

Collect ALL information required to process the request

Auto-create all necessary notifications and work orders

Send a request acknowledgement to client and client’s manager

Auto assign the work to the responsible facility manager

7 7

Solution Delivery Improvements

• Single point of entry

• Process oriented workflow

• Standardization of requests types and data

• Obtained accounting upfront before work begins

• Streamlined approval processes

8 8

Solution Delivery Improvements

• Automated response to client

• Integrated with IT systems request

• Linked vendor work authorization with purchase order

• Minimized number of hand-offs

• Simple/standard requests flow straight to vendor

• Metrics & KPI's to measure cost and timeliness

9 9

Southern California Edison (SCE)

Live Demo Starts Here

10 10

Benefits

Business benefits include • Reduced processing time

• More accurate information

• Field validations

• Passive approval

Automation points • Notifications

• Work Orders

• Accounting

• Measurement Documents

• Email notification

11 11

Questions

12

Access through Services tab on Portal -

12

Facilities Move/Add/Change

Request

13 13

Single Sign-on Identification-


Request

14 14


Request Available Services -

15 15


Request

16 16


Request

17 17


Request

18 18


Request

19 19


Request

20 20

Facilities Notification

21 21


22 22


23 23

Facilities Work Order

24 24


25 25
