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Logical architecture diagram of a common Dynamics CRM implementation, with remarks to which performance points to look into where
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Dynamics CRM performance
Troubleshoting map
Kristian Svantorp - Microsoft
Datacenter Network
Local BrowserLocal configurationClient hardwareClient side customizationSync/filter config
LAN / W
AN
ThroughputLatency
Front End Servers
ConfigurationHardwareNLBAuthHTTPSCompressionSecurity modelPlugins (sync)
SQL Server
ConfigurationHardwareMaintenanceIndexingLRQLockingSecurity model
ThroughputLatency
Import / Export
Query qualityFrequency
Webservices
Code qualityHardwareCachingQuery quality
Async serversTable sizesWorkflow config# serversPlugins
CRM Performance MapSimple chart for performance diagnosis of a common integrated CRM architecture
Legacy systems
Response times
SOA services
Code qualityHardwareCachingQuery quality
Details found in:
• 2011 client: http://msdn.microsoft.com/en-us/library/hh204512.aspx• 2011 Server: http://www.microsoft.com/en-ie/download/details.aspx
?id=27139• 2013 considerations:
http://www.microsoft.com/en-us/download/confirmation.aspx?id=42037
Most 2011 remarks valid for 2013 as well.
