Token MapDW5 – 04

JARREL WAN SONG WEILINRACHELVASU

• A token and touch operated surface which provides route planning service and information on heritage sites.

• Reasons for Token Mapo Route planningo Increase awareness about heritage sites

Token Map

Target Users

• Touristo Insufficient planningo Lack guidanceo Flexible time schedules

• Why?o Tourists require assistanceo Sufficient time to explore

Activities• Goal:

o Learn about heritage site

• Activity: o Use route plannero Access information on heritage sites

• Task: o Use the tokens to interacto Identify attractions in heritage siteso View information about ito Plan route

Context

Physical

Noisy Crowded

Social

Queue Privacy

Cultural

Local Culture

Organizational

Existing Structures

Token Map

Draft illustration of Interface

Feasibility

Strengths

• Service versus Information• Readily available information specific to site• Planning closer to location• Fun factor

Criticisms

• What if there are many tourists?o Queueso Machine hogging

• What about cultural differences?o Meaning of tokens

Q&A