Don't Forget Voice! Telephony Hacks for Web 2.0 hackers (Tim Panton)

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  • 1. Don't forget voice!
    • Telephony hacks for web 2.0 hackers

2. Tim Panton

  • [email_address]
  • [email_address]

3. Web vs telephone 4. 5. ForgetMeNot 6. 0161 237 0660 7. First time caller from mobile 0161 237 0660 8. gets a 'welcome' text

  • with link to phone friendly content

9. Dominant web access device

  • IS

10. 11. Dynamically generatedtel: URI 12. Associate the web session with the call 13. Happier customers - Shorter calls 14. Use voice to add warmth to a site 15. 16. Can be easy to integrate

  • Using REST or PHP or XM

17. Or even SQL

  • insert into calls (to,from) values('07967120093','01612370660');

18. Opensource PBXs: 19. Hosted: 20. Cozy conversations