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1 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Discovery Model—An Approach for Agile at Scale
Paulo Barbieri
ADP
Agile Center of Excellence
AMT33S
Agile Management
@therealbarbieri
#CAWorld
2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
For Informational Purposes Only
© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
Terms of this Presentation
3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Abstract
When we started our transition to an agile model, many things consultants told us did not make sense. Such as “it is a major culture shift,” “you will need a scaled framework” and “it is easy to learn hard to master.”
During this session you will learn when ADP reached those hurdles and what we are doing to overcome them.
Paulo Barbieri
ADP
Sr Director of Agility Transformation
4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Agenda
CONTEXT
HOW DID WE KNOW WE NEEDED TO SCALE?
Q&A
THE DISCOVER MODEL
THE DISCOVERY PROCESS
LESSONS LEARNED
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5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Small Business Major Accounts National Accounts Multi National Added Value Services
Comprehensive HRBPO Services
Open ADP-Supported Marketplace
Clients /
> 90,000
Average Client Size
~200 employees
Clients /
> 500,000
Average Client Size
~10 employees
Clients /
> 500
Average Client Size
~4k employees
Clients /
> 1,100
Countries Served
~104
Clients /
> 600,000
Average Client Size
~25
ContextThe ADP Business Organization
6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Why did we need an agile model?Pain Points that Triggered the Change
Cultural:
Teams not empowered
Different interests within team
Leader directing the work
Lack of accountability
Work Organization:
Too many dependencies
Alignment between strategy and execution
Local optimization costing to the overall process
Technical:
Hard to replicate wins
Economies of scale
Resource availability
7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Scrum
Team
Small Core TeamDiscovery Team
Executive Sponsor
Scrum Teams are small core teams with a
range of skills sets hacker, hustler, visionary,
average team size of 7, product developer and
designer.
Discovery Team is made up of product leader,
Dev leader, UX researcher and/or architect.
They provide the next “epics” of work for the
Scrum Teams and the product strategy.
Executive Sponsor: The VP IT/Product and
GM ensures teams stay aligned and true to
their vision and strategy. Can assist with tough
decisions or a tie break and removing barriers
across the organization.
Core Team should only require help from the Executive Sponsor ~1 QRT
Stake Holders
Product Discovery Model—Self Organizing and Empowered Teams
8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Sample of Development Organization with Local Shared Services and CoE Support
Squ
ad
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L. S
ha
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rvD
isco
ve
ry T
ea
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DevOps Arch/Dev PMO
Squad Chief
CoEs
Agility
DevOps
EPM
UX/Design **
Architecture
Testing **
** Every Squad should federate to these CoEs (testing and UX/Design)
Senior Product Owner
Development Leader UX Leader/Architect
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9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Portfolio Planning Across the Fiscal Year
Yearly Planning of Initiatives (Budgeting)
Roadmap Planning: Continuous Planning on a Cadence
Release Planning: Quarterly Planning of Features
Roadmap Review FY PlanningFY Planning
Q1
Features
Construction Sprints Q2
Features
Construction Sprints Q3
Features
Construction Sprints Q4
Features
Construction Sprints
Roadmap Review Roadmap Review
10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Plan on a cadence. Deliver on demand.
Plan on a Cadence The sprint cycle does not change due to the planning cycle.
Only the content or the goals of the sprints change.
Deploy on Demand
FY16 Qtr 1 FY16 Qtr 2 FY16 Qtr 4FY16 Qtr 3
Minor DeploymentMajor Deployment Major Deployment
J A S O N D J F M A M J
Release
Planning
Release
Planning
Release
Planning
Release
Planning
Milestone
11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Continuous Planning in One Picture
3 weekSprint
Release PlanningPortfolio Backlog Release Backlog
Dependency Estimation(monthly)
PMO + Discovery Team + Dependent BUs
SCRUM Team+ SPO
Backlog Refinement
StakeholderAlignment(monthly)
ReleaseQuarterly
Discovery Team+ Stakeholders
3 weekSprint
3 weekSprint
SCRUM Team+ SPO
Backlog Refinement
3 weekSprint
Portfolio Planning
Discovery Team
Portfolio Planning
Discovery Team
Portfolio Planning
Discovery Team
Portfolio Planning
Discovery Team
12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
SummaryDiscovery Model Learnings
Key Topics
How to know you need a scaled model?
What is the right model for you?
Where to stop being prescriptive and let the team find the best process?
Findings
The symptoms will be clear when you see them.
SAFe® is a good initial model but not necessarily the end state.
Adopt a model and adjust.
Experiences
Improve predictability to 90 percent and responsiveness to under four days.
Teams and leaders are accountable for outcomes.
Focus next on DevOps.
14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Visual AGILExicon®
Slides in this presentation contain items from the Visual AGILExicon®, which is a trademark of Innolution, LLC and Kenneth S. Rubin.
The Visual AGILExicon is used and described in the book: “Essential Scrum: A Practical Guide to the Most Popular Agile Process.”
You can learn more about the Visual AGILExicon and permitted uses at: http://innolution.com/resources/val-home-page.
Connect with Innolution:
Facebook.com/InnolutionLLC
Twitter.com/krubinagile
15 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15