Digital transformation & dev ops - two sides of same revolution

Copyright © 2015, Intellyx, LLC

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Digital Transformation & DevOps

Two Sides of the Same Revolution

Jason BloombergPresident

[email protected]

@theebizwizard

Copyright © 2015, Intellyx, LLC2

About Jason Bloomberg

• President of industry analyst firm Intellyx

• Present keynotes, workshops, and roundtables for enterprises on agile digital transformation

• Write for Forbes• Buy my latest book,

The Agile Architecture Revolution


The Core Business Goal

AgileDigital

Transformation


What is Digital?

Customer preferences & behaviordrive technology choices

Range of technology touchpoints is exploding

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What about Transformation?

Internal organizational change is necessary to maintain focus on the customer in today’s

digital world

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What is Digital Transformation?

• Customer pressures driving technological and organizational change in companies

• Enterprises rethinking:– How they serve

customers– The role IT plays– How they build & manage

teams– How they innovate

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Today’s Agile Imperative

Organizations must capitalize on disruption to achieve greater innovativeness and resilience in the face of digital transformation priorities

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Digital Transformation

What are you transforming?

Digital Transformation = Business Transformation

Customer Experience

TechnologyInternal

Organization

All of the Above


Who is the Digital Stakeholder?

• Customer• Marketing• Customer

experience team

• Product management

• Who else?

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What Reorg is Necessary to Drive Innovation?

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What is DevOps?

• Development + Operations• Cultural and organizational

shift• Dev, test, & ops must work

together• Increase business velocity

– Leverage range of automation technologies

– Focus on continuous development, integration, test, & delivery Ph

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DevOps Extends Agile Development Approach

• Focus on working software• Collaboration with stakeholders• Rapid, iterative approach for dealing with change• Self-organizing teams

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Self-Organization?

• Individuals collaborate on ad hoc basis depending on business priorities

• Management responsible for:– Setting goals– Providing resources– Delineating constraints

(e.g. compliance)– Getting out of the way

Assigning people or tasks to a team? It’s not self-organized!

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Essential Tool: Self-Organization

• Traditional hierarchical organizational models limit or eliminate self-organization

• “Skunk works,” startups, and DevOps organizations work best when self-organized

• Should digital efforts be self-organized?

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Self-Organization Thrives on Disruption

• DevOps-style self-organization essential for agile, innovative digital transformation

• Examples:– NetFlix– Zappos– @WalmartLabs

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Innovation hangs in the balance


From DevOps to “BizOps”

• Agile teams have always included stakeholder• Self-organizing DevOps “teams” will likely pull in

increasing diversity of people

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Including the Digital Stakeholder


Shifting the Center of Gravity

Center of gravity is software

Center of gravity is the end-user

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The DevOps World

The Digital World


You Say You Want a Revolution…

Copyright © 2015, Intellyx, LLC

Jason BloombergPresident, Intellyx

[email protected]

@theebizwizard

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