@RealGeneKimBrought to you by

Jonathan ThorpeTechnical Marketing Manager, Perforce

Before joining Perforce as a Technical Marketing Manager focused on Continuous Delivery and DevOps, Jonathan Thorpe held technical marketing roles at CFEngine, Serena, and Electric Cloud, where he specialized in DevOps culture and automation technologies. In his spare time you can find him reading, playing with all of the current video game consoles, dabbling with mobile software development, and playing with the Raspberry Pi.

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Gene KimDevOps Researcher & Author

Co-Author, “The Phoenix Project" Founder and former CTO, Tripwire, Inc.Studied high performing technology organizations since 1999

30x more frequent deployments

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“This book will have a profound effect on IT, just as The Goal did for manufacturing.”– Jez Humble, co-author Continuous Delivery

“This is the IT swamp draining manual for anyone who is neck deep in alligators.” – Adrian Cockroft, Cloud Architect at Netflix

“This is The Goal for our decade, and is for any IT professional who wants their life back.” – Charles Betz, IT architect, author “Architecture and Patterns for IT”

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WHAT DOES HIGH PERFORMANCE

LOOK LIKE?

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High Performers Are More Agile

30xmore frequentdeployments

8,000xfaster lead timesthan their peers

Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic

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High Performers Are More Reliable

2xthe change

success rate

12xfaster mean time to recover (MTTR)

Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic

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High Performers Win In the Marketplace

2xMore likely to exceed

profitability, market share& productivity goals

50%Higher market

capitalization growth over 3 years*

Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic

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THE TOP PREDICTOR OF PERFORMANCE

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Dev and Ops: We’re Both Engineers

The top predictor of IT performance is…

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Dev and Ops: We’re Both Engineers

The top predictor of IT performance is…

…whether Ops version controls all production artifacts

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Version control of all production artifacts Continuous integration and deployment Automated acceptance testing Peer-review of production changes (vs. external change

approval) High trust culture Proactive monitoring of the production environment Win-win relationship between Dev and Ops

Top Predictor of IT Performance (2014)

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“Single source of truth” for Dev and Ops Control entropy in environment configurations Mutual accountability between Dev and Ops Mutual trust between Dev and Ops

This was a common thread in almost every transformation story at DevOps Enterprise

Why Version Control Matters

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Source: http://www.facebook.com/note.php?note_id=14218138919

Deploy Smaller Changes, More Frequently*

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Decouple feature releases from code deployments Deploy features in a disabled state, using feature flags Require all developers check code into trunk daily

(at least) Practice deploying smaller changes, which dramatically

reduces risk and improves MTTR

Deploy Smaller Changes, More Frequently*

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WHAT DOES A GREAT DEPLOYMENT

PIPELINE LOOK LIKE?

Brought to you by @RealGeneKimSource: “Continuous Delivery” (Humble, Farley)

A Deployment Pipeline

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Source: “Continuous Delivery” (Humble, Farley)

Version Control In A Deployment Pipeline

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Source: Martin Fowler, Alister Scott (http://watirmelon.com)

Automated Testing: Good and Bad

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Source: Paul Hammant: Facebook's Trunk Based Development (take 2) (http://paulhammant.com/2013/03/13/facebook-tbd-take-2/)

Version Control, Branching, Dev/Test Roles

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WHAT IS THE VALUE TO DEV AND OPS?

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As a lifelong Ops practitioner, I know we need DevOps to make our work humane.

In the past, I’ve worked every holiday, on my birthday, my spouse’s birthday, and even on the day my son was born.

Nathan ShimekEngineering Manager,New Context

“

”

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As a developer, the most satisfying points in my career?

It’s when I wrote the code, pushed the button to deploy it, watched the metrics to see if it actually worked in production, and fixed it if it broke.

Tim TischlerDirector of Operations EngineeringNike, Inc.

”

“

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HIGH PERFORMANCE IS ONLY FOR

UNICORNS RIGHT?

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HP LaserJet Firmware

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▪Google, Amazon, Netflix, Etsy, Spotify, Twitter, Facebook …▪Dynatrace, CSC, IBM, CA, SAP, HP, Microsoft, Red Hat, …▪GE Capital, Nationwide, BNP Paribas, BNY Mellon,

World Bank, Paychex, Intuit …▪The Gap, Nordstrom, Macy’s, Williams-Sonoma, Target …▪General Motors, Northrop Grumman, LEGO, Bosche …▪UK Government, US Department of Homeland Security …▪Kansas State University…

Who else?

Who is Doing DevOps?

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▪October 21-23, 2014

▪DevOps Enterprise is a conference for horses, by horses▪Macy’s, Disney, GE Capital, Blackboard, Telstra, US Department

of Homeland Security, CSG, Raytheon, Ticketmaster, Union Bank of California

▪Leaders driving DevOps transformations will talk about▪ The business problem they set out to solve▪ The obstacles they had to overcome▪ The business value they created

Learning From DevOps Enterprise

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To receive the following:▪ A copy of this presentation▪ A free 140 page excerpt of The Phoenix Project▪ Information on the DevOps Enterprise Summit▪ Recommended reading list for enterprise

DevOps adoption▪ See early drafts of our upcoming DevOps

Cookbook

Just pick up your phone, and send an email:

To: realgenekim@SendYourSlides.com

Subject: perforce

realgenekim@SendYourSlides.com

perforce

Want More Learn More?

Q&A

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THANK YOU!

Gene Kim: @RealGeneKim

Jonathan Thorpe: jthorpe@perforce.com