Upload
data-blueprint
View
344
Download
0
Embed Size (px)
Citation preview
Building the Case for the Top Data JobTITLE
PRODUCED BYDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATIONEDUCATION
DATA SLIDE2/14/2012
© Copyright this and previous years by Data Blueprint - all rights reserved!
Date: March 12, 2013Time: 2:00 PM ETPresented by: Peter Aiken, PhD
1
Reflec%ons on the past 25 years of organiza%onal IT accompl ishments , combined with performance measurement data, indicate that current IT management has been called upon to do a job that it cannot do well. Data are assets that deserve to be managed as professionally and aggressively as other company assets. Objec%ve measurements show that approximately 1% of all organiza%ons achieve data management success. In the face of the ongoing “data explosion,” this leaves most organiza%ons wholly unprepared to leverage their sole, non-‐degrading, strategic asset. The requirements and organiza%onal performance dictate a full %me posi%on that does not report to IT and manages the data func%on from a func%on that is external to and precedes the SDLC. While transforma%on may require some organiza%onal discomfort, this move will achieve improved organiza%onal IT performance faster and cheaper than ERPs or any other silver bullet.
TITLE
PRODUCED BYDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATIONEDUCATION
DATA SLIDE2/14/2012
© Copyright this and previous years by Data Blueprint - all rights reserved!
Get Social With Us!
Live Twitter FeedJoin the conversation!
Follow us: @datablueprint
@paikenAsk questions and submit your comments: #dataed
2
Like Us on Facebookwww.facebook.com/
datablueprint Post questions and
commentsFind industry news, insightful
content and event updates.
Join the GroupData Management &
Business IntelligenceAsk questions, gain insights and collaborate with fellow
data management professionals
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Meet Your Presenter: Dr. Peter Aiken
• Internationally recognized thought-leader in the data management field - 30 years of experience– Recipient of multiple international
awards– Founder, Data Blueprint
(http://datablueprint.com)• 7 books and dozens of articles• Experienced w/ 500+ data
management practices in 20 countries
• Multi-year immersions with organizations as diverse as the US DoD, Deutsche Bank, Nokia, Wells Fargo, and the Commonwealth of Virginia
3
2/14/2012DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION
Peter Aiken
Building the Case for the
Top Data Job
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!5
Wordle(.net)
TITLE Agenda1. Context: What is Data Management/
DAMA/DM BoK/CDMP
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management
3. Why CIOS have not been able to devote the required time and attention
4. The seriousness of the skill gap – requisite expertise is rare
5. Understanding the ideal relationship between Data and IT
PRODUCED BY DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATION DATE SLIDE
© Copyright this and previous years by Data Blueprint - all rights reserved!
EDUCATION
Tweeting now: #dataed
6
1. Context: What is Data Management/DAMA/DM BoK/CDMP?
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management?
3. Why CIOS have not been able to devote the required time and attention?
4. The seriousness of the skill gap – requisite expertise is rare?
5. Understanding the ideal relationship between Data and IT?
TITLE Agenda1. Context: What is Data Management/
DAMA/DM BoK/CDMP
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management
3. Why CIOS have not been able to devote the required time and attention
4. The seriousness of the skill gap – requisite expertise is rare
5. Understanding the ideal relationship between Data and IT
PRODUCED BY DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATION DATE SLIDE
© Copyright this and previous years by Data Blueprint - all rights reserved!
EDUCATION
Tweeting now: #dataed
7
TITLE
PRODUCED BYDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATIONEDUCATION
DATA SLIDE2/14/2012
© Copyright this and previous years by Data Blueprint - all rights reserved!
Five Integrated DM Practices
8
#dataed
TITLE
PRODUCED BYDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATIONEDUCATION
DATA SLIDE2/14/2012
© Copyright this and previous years by Data Blueprint - all rights reserved!
Five Integrated DM Practices
9
Manage data coherently.
Share data across boundaries.
Assign responsibilities for data.Engineer data delivery systems.
Maintain data availability.
Data Program Coordination
Organizational Data Integration
Data Stewardship Data Development
Data Support Operations
#dataed
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
• 5 Data Management Practices Areas / Data Management Basics
• Are necessary but insufficient prerequisites to organizational data leveraging applications (that is Self Actualizing Data or Advanced Data Practices)
Data Management Practices Hierarchy (after Maslow)
Basic Data Management Practices– Data Program Management– Organizational Data Integration– Data Stewardship– Data Development– Data Support Operations
http://3.bp.blogspot.com/-ptl-9mAieuQ/T-idBt1YFmI/AAAAAAAABgw/Ib-nVkMmMEQ/s1600/maslows_hierarchy_of_needs.png
Advanced Data Practices• Cloud• MDM• Mining• Analytics• Warehousing• Big
• Published by DAMA International– The professional association for Data
Managers (40 chapters worldwide)– DMBoK organized around – Primary data management functions
focused around data delivery to the organization (more at dama.org)
– Organized around several environmental elements
• CDMP– Certified Data Management Professional– DAMA International and ICCP– Membership in a distinct group made up of
your fellow professionals– Recognition for your specialized knowledge
in a choice of 17 specialty areas– Series of 3 exams– For more information, please visit:
• http://www.dama.org/i4a/pages/index.cfm?pageid=3399
• http://iccp.org/certification/designations/cdmp
TITLE
PRODUCED BYDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATIONEDUCATION
DATA SLIDE2/14/2012
© Copyright this and previous years by Data Blueprint - all rights reserved!
DAMA DM BoK & CDMP
11
#dataed
Data Management Func-ons
TITLE Agenda1. Context: What is Data Management/
DAMA/DM BoK/CDMP
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management
3. Why CIOS have not been able to devote the required time and attention
4. The seriousness of the skill gap – requisite expertise is rare
5. Understanding the ideal relationship between Data and IT
PRODUCED BY DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATION DATE SLIDE
© Copyright this and previous years by Data Blueprint - all rights reserved!
EDUCATION
Tweeting now: #dataed
12
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
What does it mean to treat data as an organizational asset?
• Assets are economic resources– Must own or control– Must use to produce value– Value can be converted into cash
• An asset is a resource controlled by the organization as a result of past events or transactions and from which future economic benefits are expected to flow to the organization [Wikipedia]
• With assets:– Formalize the care and feeding of data
• Cash management - HR planning
– Put data to work in unique and significant ways• Identify data the organization will need [Redman 2008]
13
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Organizations Surveyed
14
• Results from more than 500 organizations
• 32% government
• Appropriate public company representation
• Enough data to demonstrate European organization DM practices are generally more mature
Local Government4%
State Government Agencies17%
Federal Government11%
Public Companies 58%
International Organizations10%
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
CIOs
• Have accomplished astounding feats• Many have developed excellent organizational skill sets
• Delivered excellent business value to their organizations
15
C OX - datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!16
ESPOQR
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
58 Commonly Used Chief Officer Titles
17
• Chief Accounting Officer, Chief Administrative Officer, Chief Analytics Officer, Chief Audit Officer, Chief Brand Officer, Chief Business Officer, Chief Channel Officer, Chief Commercial Officer, Chief Communications Officer, Chief Compliance Officer, Chief Creative Officer, Chief Data Officer, Chief Executive Officer, Chief Financial Officer, Chief Human Resources Officer, Chief Information Officer, Chief Information Security Officer, Chief Innovation Officer, Chief Investment Officer, Chief Immigration Officer, Chief Geospatial Information Officer, Chief Knowledge Officer, Chief Leadership Officer, Chief Learning Officer, Chief Legal Officer, Chief Marketing Officer, Chief Marketing Information Officer, Chief Medical Officer, Chief Merchandising Officer, Chief Networking Officer, Chief Operating Officer, Chief Process Officer, Chief Procurement Officer, Chief Product Officer, Chief Research Information Officer, Chief Risk Officer, Chief Science Officer, Chief Stores Officer, Chief Strategy Officer, Chief Technology Officer, Chief Visionary Officer, Chief Web Officer
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
The "Chief Officer" Title
18
• Chief– The head or leader of an organized body of people; the
person highest in authority: the chief of police• Chief Risk Officer (CRO)
– Individual possessing the knowledge, skills, and abilities makes decisions and implements risk management
• Chief Medical Officer (CMO)– Responsible for organizational medical matters. The
organization, and the public, has similar expectations for any of chief officer – especially after Sarbanes-Oxley
• Chief Financial Officer (CFO)– Individual possessing the knowledge, skills, and abilities to
be both the final authority and decision-maker in organizational financial matters
[dictionary.com]
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
CFO Necessary Prerequisites/Qualifications• CPA
• CMA
• Masters of Accountancy
• Other recognized degrees/certifications
• These are necessary but insufficient prerequisites/qualifications
19
0% 17.500% 35.000% 52.500% 70.000%
68%
56%
49%
34%
24%
13%
Operations
Finance
Sales
Marketing
HR
IT
• No specific qualifications• Typically technological fields: computer science,
software engineering, or information systems • Many have Master of Business Administration or
Master of Science in Management degrees• Recently leadership capabilities, business
acumen and strategic perspectives have taken precedence over technical skills
• It is now quite common for CIOs to be appointed from the business side of the organization, especially if they have project management skills. http://www.cioinsight.com/c/a/IT-Management/CIO-Job-Description-Which-Skills-Really-Matter-842565/
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
CIO Qualifications/Background
20
Comparison of DM Maturity 2007-2012
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!21
• By using the title CIO, they are unintentionally misleading their organization in two ways: 1. They are misleading them into thinking their CIO is
someone with the requisite knowledge, skills, and abilities to manage the organizational data assets; and
2. That there actually is someone in charge of using organizational data as an asset in support of strategy.
1
2
3
4
5
Data
Pro
gram
Coo
rdina
tion
Orga
nizat
ional
Data
Inte
grat
ion
Data
Ste
ward
ship
Data
Dev
elopm
ent
Data
Sup
port
Oper
ation
s
2007 Maturity Levels 2012 Maturity Levels
TITLE
PRODUCED BYDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATIONEDUCATION
DATA SLIDE2/14/2012
© Copyright this and previous years by Data Blueprint - all rights reserved!
Title: Chief Data Officer (CDO)• Description
– Directs organizational data leveraging (as coordinated architecture activities) ensuring maximum support for strategy achievement
– Understands and influences enterprise business strategy through the leverage, optimization and management of enterprise data assets
• Duties– Understanding business strategy and developing an aligned enterprise data strategy– Leveraging, optimizing, and managing enterprise data assets– Coordinate enterprise data functions across all lines of business and breaking down silos– Establishing/maintaining an advantageous data governance program– Reducing data ROT/increasing data reuse– Ensuring adequate access to and security of data
• Skills– Demonstrated critical thinking, excellent communication, interpersonal relations and
negotiation skills are essential as well as strong administration, organizational, analytical and problem solving skills
Background– A bachelor’s degree in Computer Science, Information Technology or related field
(advanced degree desired), ten to fifteen years of progressive responsibility including executive leadership ability. CDMP Preferred!
22
TITLE Agenda1. Context: What is Data Management/
DAMA/DM BoK/CDMP
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management
3. Why CIOS have not been able to devote the required time and attention
4. The seriousness of the skill gap – requisite expertise is rare
5. Understanding the ideal relationship between Data and IT
PRODUCED BY DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATION DATE SLIDE
© Copyright this and previous years by Data Blueprint - all rights reserved!
EDUCATION
Tweeting now: #dataed
23
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
What do we teach business people about data?
24
What percentage of them deal with it daily?
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
What do we teach IT people about data?
25
• 1 course– How to build a new
database– 80% of IT expenses
are used to improveexisting IT assets
• What impression doIT people get fromthis education?– Data is a technical
skill that is used to develop new databases• This is not the best way to educate IT and business
people about data - every organization's– Sole non-depleteable, non-degrading, durable, strategic asset
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!26
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Top Five CIO Concerns 2005-2011
27
2005 2006 2007 2008 2009 2010 2011Grant Thornton-State CIO Survey 1 1 1 1 1 1 6Ameritech ITAA Annual CIO survey 1 1 1 1 1 1 6CIO Magazine-State of the CIO 1 1 1 1 1 5UK CIO Survey 1 1Gartner Annual Priorities 1 1 1 1 1 1 1 7Informationweek Global CIO top 10 issues 1 1 1 3Accenture CIO Survey 1 1KPMG & Harvey Nash 1 1 1 1 1 1 6NASCIO Survey 1 1 1 1 1 1 1 7Robert Half Technology 1 1 1 1 1 1 6
3 6 9 7 8 8 7 48
2005 2006 2007 2008 2009 2010 2011 0.000
0.200
0.400
0.600
0.800
IT/Infor
mation S
ecurity
/Privacy
Virtualiz
ation
Data ce
nter/IT
effici
encie
s/Clou
d
Social M
edia
Impro
ving p
eople
/leade
rship
BI/ana
lytics
Standa
rdizat
ion/co
nsolida
tion
IT workfor
ce de
velop
ment
IT gover
nance
Risk m
anag
emen
t
Mobile
applic
ations/
techn
ologie
s
Inform
ation S
harin
g
Imple
menting
plans/
initativ
es/ach
ieving
resul
ts
Acquisit
ion/pr
oject m
gt
Process
/syste
m integ
ration
Strateg
ic plan
ning
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Top Five CIO Concerns 2005-2011
28
The Top Job• Finance• Operations• Sale/Marketing• HR• Risk• Technology/CIO
– Align IT initiatives with business goals– Improving IT operations performance– Cultivating the IT/business partnership– Cost control/expense management– Implementing new systems– Leading change efforts– Driving business innovation– Redesigning business processes– Developing and refining business strategy– Negotiating with IT vendors– Managing IT crises– Developing market strategies & technologies– Security management– Studying trends to identify opportunities
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Where does data go?
29... data
Information
TITLE Agenda1. Context: What is Data Management/
DAMA/DM BoK/CDMP
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management
3. Why CIOS have not been able to devote the required time and attention
4. The seriousness of the skill gap – requisite expertise is rare
5. Understanding the ideal relationship between Data and IT
PRODUCED BY DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATION DATE SLIDE
© Copyright this and previous years by Data Blueprint - all rights reserved!
EDUCATION
Tweeting now: #dataed
30
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!31
What should TDJs do?
• Successfully leveraging organizational data-based assets in support of organizational strategy
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Data Leverage
• Permits organizations to better manage their sole non-depleteable, non-degrading, durable, strategic asset - data– within the organization, and – with organizational data exchange partners
• Leverage – Obtained by implementation of data-centric technologies, processes, and
human skill sets– Increased by elimination of data ROT (redundant, obsolete, or trivial)
• The bigger the organization, the greater potential leverage exists
• Treating data more asset-like simultaneously 1. lowers organizational IT costs and 2. increases organizational knowledge worker productivity
32
Less ROT
Technologies
Process
People
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
CIOs must understand architecture
33
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!34
Nothing should be build on this foundation!
USS Midway & Pancakes
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!35
CIOs must understand engineering concepts
• It is tall• It has a clutch• It was built in the 1940's• It is still in regular use
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!36
CIOs aren't ...
• The ultimate authority on organizational informational assets
• Able to devote the required time/attention to the management of organizational informational assets
• Possessed of the requisite expertise to manage organizational informational assets
• Situated to achieve success organizationally as long as they have a technology development perspective
TITLE Agenda1. Context: What is Data Management/
DAMA/DM BoK/CDMP
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management
3. Why CIOS have not been able to devote the required time and attention
4. The seriousness of the skill gap – requisite expertise is rare
5. Understanding the ideal relationship between Data and IT
PRODUCED BY DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATION DATE SLIDE
© Copyright this and previous years by Data Blueprint - all rights reserved!
EDUCATION
Tweeting now: #dataed
37
(Version +1)
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Designing for Evolution is Different than Creating New Systems
38
Common Organizational Data (and corresponding data needs requirements)
New Organizational
Capabilities
Systems Development
Activities
Create
Evolve
Future State
Results
Increasing scope and depth of information architecture utility
Individual SDLC Effort
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Individual SDLC efforts make increasing use from IA
• Over time the:– Number of requests increase– Utility of the results increase– Amount of metadata contributed by
new systems development increases
39
Requirements
Design
Implement
Requests Results
Individual SDLC Effort
Requirements
Design
Implement
Requests
Results
Individual SDLC Effort
Requirements
Design
Implement
Requests
Organized system
metadata
Organized system
metadata
Organized system
metadata
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Arguments for not reporting to IT1. IT does not feel the true impact
of poor DM practices2. IT does not that they do not know
organizational business rules that govern data and its use.
3. IT does not own or control access to the subject matter expertise ultimately needed to implement business driven data centric data development practices.
4. Only the business can competently assign values on various data uses.
5. Reporting to IT has been expected because IT owned the method.
6. CIOs are already slammed. 40
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Arguments for reporting to the business1. Appropriate division of
labor
2. Reduction in organizational system requirements translations
3. Encourages business to learn appropriate IT-derived methods
4. Better encourages data and architectural component reuse
41
Top Operations Job
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
TDJ Reporting
42
Top Job
Top Finance Job
Top InformationTechnology Job
Top Marketing Job
TopData Job
• There is enough work to justify the function• There is not much talent
Data Governance Organization
TITLE Agenda1. Context: What is Data Management/
DAMA/DM BoK/CDMP
2. Why there typically isn’t and ultimately must be an authority (a chief) on organizational informational asset management
3. Why CIOS have not been able to devote the required time and attention
4. The seriousness of the skill gap – requisite expertise is rare
5. Understanding the ideal relationship between Data and IT
PRODUCED BY DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATION DATE SLIDE
© Copyright this and previous years by Data Blueprint - all rights reserved!
EDUCATION
Tweeting now: #dataed
43
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Chief Electrification Officer
44
• Chief Electrification Officer – responsible for electrical generating and distribution systems. The title was used mainly in developed countries from the 1880s to 1940s during the electrification of industry, but is still used in some developing countries.
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Upcoming Special Event
45
Leading the Data Asset Management Team: CDO or Top Data Job?Join Peter Aiken, Ph.D. and Micheline Casey forthis interactive discussion on the role of Chief Data Officer (CDO) or Top Data Job (TDJ).
Attendees will be presented with big ideas and alternative ways not only for how to think about the role of CDO/TDJ but also how to plan and establish a CDO/TDJ position at their organizations. This webinar is intended to provide viewers with deep insights from two data management thought leaders.
March 19, 2013 @ 2:00 PM ET/11:00 AM PT
Brought to you by:
TITLE
PRODUCED BYDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060
CLASSIFICATIONEDUCATION
DATA SLIDE2/14/2012
© Copyright this and previous years by Data Blueprint - all rights reserved!
Questions?
46
It’s your turn! Use the chat feature to submit your questions to Peter now.
+ =
- datablueprint.com 3/14/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!
Upcoming Events
47
April Webinar:Unlock Business Value through Data GovernanceApril 9, 2013 @ 2:00 PM ET/11:00 AM PTSign up here: • www.datablueprint.com/webinar-schedule • www.Dataversity.net
May Webinar:Demystifying Big DataMay 14, 2013 @ 2:00 PM ET/11:00 AM PT Sign up here:• www.datablueprint.com/webinar-schedule • www.Dataversity.net
Brought to you by: