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Data center and industrial IT infrastructure monitoring practices
Tibbo Systems and AggreGate Platform
• Tibbo Systems: a Russian software developer working worldwide
• AggreGate Platform: a «brick set» used to build monitoring and management systems for IoT devices
• 12 years of investment into creating new modules
• Hundreds of large deployment cases around the world
• 10+ vertical market solutions, including IT infrastructure management and SCADA systems
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IT Monitoring in Industrial Companies and Data Centers• Services include communication channels, technological information processing servers, rack power saving in data centers
• Connecting to engineering systems (HVAC/CRAC, UPS, DGU, sensors)
• Integration with video surveillance/video analytics, access control, security and fire alarm systems
• Specific network monitoring (SDH/PDH, Profibus,..)
• Monitoring IoT/M2M devices via cellular and satellite channels
• Security is the key issue
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IT Monitoring in Industrial Companies and Data Centers• Dispatching systems and technological information processing platforms are important monitoring objects
• Central IT and technological management systems are equally integrated with inventory and Helpdesk systems
• Engineering and security systems are not related to IT services but integrate with NCC
• IT executive can see dependencies between faults in IT components and degradation of technological processes
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Distributed IT Infrastructure• Typical case: multiple objects with simple engineering and IT infrastructures
• Examples: gas filling stations, oil pump stations, wellsites, transformer plants, cell towers, and even special vehicles
• Each object has a single monitoring server sending data to various services
• The object server has its own DB and ways of notifying local operators about incidents
• Aggregated KPIs and important incidents are sent to the company’s Situation Center
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General TrendVarious monitoring and management systems are becoming more interconnected:
• IT infrastructure management
• Technological data control
• Remote monitoring and maintenance (M2M)
• Fleet management
• Physical security control
• And others
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AggreGate Network Manager• 2-in-1: platform + IT management box
• Functionality solving standard monitoring tasks is similar to systems produced by other vendors
• Typical tasks: fault and performance control, configuration management, monitoring networks, servers, applications, DBMS, virtualized environment, telephony, and more.
• All AggreGate platform tools are inherited
• Redundancy, distributed monitoring, unified data model, SDK, role-based access control, etc.
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Platform + Box
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IT Management and Process Control: similarities and differences• Each complex technological process is unique and requires non-standard
automation solution
• In the same way, the IT infrastructure of any large enterprise is unique, so there must be tools for solving non-standard management tasks
• AggreGate Platform provides tools for data collection, storage, processing and visualization
• This allows modeling and monitoring business services of industrial plants and data centers, not just IT infrastructure components
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AggreGate Data Center Supervisor
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Industrial and Building Automation – AggreGate SCADA/HMI
IT and Network Management – AggreGate Network Manager
Access Control and Video Surveillance – AggreGate Access Control
Situation Center and Incident Management – AggreGate Incident Manager
Data Center Supervision – AggreGate Data Center Supervisor
Building an Umbrella Monitoring System• Step 1: Configuring classic IT monitoring
• Step 2: Connecting specific data sources (utility systems, sensors, PLC test data)
• Step 3: Linking to low-level monitoring systems, collecting incidents and service data
• Step 4: Modeling business services, their SLA and KPIs. Linking services to network. Visualizing services.
• Step 5: Building a single situation center. Configuring data exchange between servers. Exchanging services, aggregating regional KPIs.
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Centralized Incident Management
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Modeling Business Services
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• Defining KPI formulas
• Setting SLA
• Binding services with infrastructure metrics
• Configuring model response to events
• Setting up statistics collection
• Service state visualization
• Configuring degradation notifications
• Moving to next-level service modeling
Reference Projects• United Energy Company: SDH/PDH and IP network
monitoring in a middleware scenario
• GomelTransNeft: distributed network, communication channels and sensor monitoring at oil pump station
• Kazakhstan e-government: 18 independent sites, 2 data centers, government services are actual IT services provided to citizens and legal bodies
• TransCanada Pipelines: Monitoring and diagnostics of a narrowband radio-relay system between oil pump stations along the pipeline.
Interface Examples
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Interface Examples
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Interface Examples
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Interface Examples
Instead of Summary
• AggreGate development team based in Russia, Tver city
• Own Russian deployment team and great collaboration experience with leading system integrators locally and abroad