Cygnet corporate presentation

CORPORATE PROFILE

HEAD OFFICE

BRANCH OFFICE

CLIENTS

Wh

o w

e a

re

About Us Our Foundation Our Services

Our Expertise

Infrastructure &

SecurityPartnerships &

Memberships

Who we are

Breadth of skills in

technology and

functional ares. Easy to

expand scope of work.

ONE STOP SHOP

FOR IT SERVICES

EFFECTIVE

MANAGEMENT

Choice of skills and

experience of

resources. Ability to

ramp-up fast.

Competitive pricing.

Higher employee

retention. Same people

work on projects for

long term. Better

relationship.

A LONG TERM

PARTNER

We collaborate with our customers to help Innovate & Transform

Business processes of critical impact and thereby deliver

Performance Improvements.

We are:

Global Provider of IT services HQ in Ahmedabad, India & sales

office in USA

500+ bright, Experienced & Certified professionals

Around 14 years of building client goodwill

World class infrastructure, Mature delivery model

Clients in 25+ countries in 6 continents

Strategic alliances and partnerships with global technology

companies

Guiding Principles

Quality

Teamwork

Technology

Customer Focus

Integrity

We Listen.. We Respond

Build software that delivers

business value

Accountability & Trust.

We stand by what we

commit.

Security and privacy of

customer information

Every opinion counts

Team work and

collaboration leads to

higher productivity &

quality

Excellence

striving for superior

quality in every task

we perform

Innovative Solutions

Deliver business value with

our technical knowledge

Quality and Information Security Management System (QISMS)

Quality and Information Security Management System (QISMS) is a standard set of processes which covers the

requirements of our industry standards for

Quality which is recognized through ISO 9001: 2008

Reliability through proactive process improvement approach as per the requirement of CMMI Level 3 standard

Security as per the requirements of ISO 27001:2005.

Cygnet follows a defined quality

policy, a proven software development

life cycle and internationally accepted

coding standards.

Our programmers write documented

code and follow a transparent

approach to change management.

We promise world-class quality in all

our IT services.

Quality

Cygnet has achieved a maturity level

in its approach which allows it to

continuously improve its processes for

service delivery and customize

approach according to the project

context. This has helped Cygnet to

meet client expectations on quality,

delivery and cost.

We promise to deliver what we

commit.

Cygnet understands importance of

information security and confidentiality

and adopts various proven preventive

measures for risk management and

code security.

Access rights for using portable drives,

antivirus protection, and secure

firewalls are implemented as per

internationally accepted standards.

We promise to safeguard your code

and project artifacts.

Reliability Security

Our Services

Language migration

• Architecture Migration

• Data Migration

• Operating System Migration

Re-engineering

• System Re-engineering

• Data Re-engineering

• Business Process Re-engineering

• Rebranding

Re-Engineering & Migration

Website Design

PSD to HTML

Logo/Identity Design

Brochures Design

Design Service

Requirement Elicitation

Application Storyboards

Prototype Development

Microsoft Solutions Consulting

Digital Marketing Consulting

Technology Migration

Innovation

Technology for Entrepreneurs

Business Technology Consulting

Application Re-Engineering

• Reverse Engineering

• Re-development

• Post Implementation

• Maintenance Support

Flash Animation

3d Animation

Email Campaigns

PowerPoint Presentation

Data Entry

Data Research/ Web

Research

Data Verification

Market Research

Internet Services

Printing & e-Publishing

Desktop Publishing

Multi-color Offset Printing

with stochastic Screen up to 10 Microns

Up to six colors with online aqueous coating

Image Editing/Restoration/Ink Optimization (TAC)

Creating press-ready artworks from

raw designs using process or spot colors

Pre-Pressing

Image Editing

Color Correction

Trapping

Shingling &

Bottling

Imposition

Fonts Conversion

without Retyping

Our Services

Network Design Assessment

Managed Security Services

High Availability Services

Managed IT

Manual Testing (Unit, Functional,

Regression)

Performance Testing (Load, Stress, Spike,

Scalability)

Test Automation

Custom Testing (Security, Usability,

Compatibility)

Specialized Testing (SEO, SOA, DWH,

Mobile Migration)

Software Testing & QA

Certification Programs for MCPD and MCTS

Training programs for Visual Studio, SharePoint, Dynamics

CRM, SQL Server, Windows Mobile, Silverlight, Project,

BizTalk, Communication and Exchange Server

Microsoft Certified Trainers

Classroom and Online Training modules

Training Services

Requirement Analysis &

Specification

Data Analysis

Website Analytics

Wireframe Development

Business Analysis Services

Gap Analysis

Feasibility Study

Reports Design &

Development

Project Estimation

Backbone Setup

Microsoft Services

Network Management Services

SAP Consultancy

Implementation

Roll-outs & Upgrades

Strategic Solutions - BI, workflows,

CRM, EP, DMS

Customization and Enhancements

Support

Helpdesk

Staff Augmentation

Our Expertise by Technology

Microsoft Technologies

Mobile Application Development


CMS Capabilities

Microsoft

JAVA

PHP


Open Source Application Development

Java Technologies

Software Testing

Our Expertise by Industry

Information

& Technology Telecommunications

E-Commerce

HealthcareRetail

ManufacturingTraffic &

Public

Transport

E-Learning

Property

Management Travel

& Hospitality

Cygnet

Content & User Management

Assessment Engine

Books Catalogue

Personalization

Mobile Learning

……….

Road & Traffic Information

Display Boards & Signage at

Roads

Real Time Information System -

Public Transport

……….

Toll Free Number Subscription

Billing Solution

Bulk SMS Solution

Speed Dialing for Calling

Cards

Debit Card Processing

……….

Web Store

Promotion Management

Customer Management

Order Management

Shipping Management

……….

Electronic Medical Records

Testing Solution for System of

Dialysis Industry

Practice Mgt Software for Opticians

iOS application for Doctors &

Physicians

E-commerce solution for Nursing &

Dental Vendor

E-learning & Certification solution

for Medical Institutions

……….

Social Networking

Event Management System

Development

video & Media Presentations

Community Portals

……….

Tendering & Procurement,

Inventory Control, and Sales &

Distribution

Financial Analysis & Management

Module

Payroll Management, Customer

Loyalty Program, Bar Code

Integration

Point-of-Sales (POS)

……….

Social Media enablement

Booking Engine Development

Event Management System

customer relationship

management and back office

processes

……….

Supply Chain Management

CRM

Billing and payment systems

Business Intelligence & Data

Warehousing

Business Process Automation

Productivity Reporting

……….

Cygnet has state of art infrastructure facilities with a focus on reliability, security and

scalability.

Infrastructure & Security

50,000+ sq. ft. of area

Safest location in city with 24 x7x365 Power Availability

15 High end servers

Latest Workstations

Scalable Network Architecture

3 dedicated leased line connections with total capacity

of 15 Mbps

Worldwide connection thru IP Telephony

Version Control and back-up facility for recovery

VOIP Connection for client communications

Storage: SAN and VM Ware

Fire protection Plan

Asset Classification and Control

Physical and Environmental Security

IT Operations Management

Access Control

Disaster Management & Recovery Plan

Network Security (Firewall Protection)

Internet Redundancy & Redundant Last-mile connectivity

VOIP Connectivity

Scalable Network Architecture

Comprehensive Intranet Structure

Security Setup

Network Configuration


Regular Data Backup & Business continuity Plans in place

Regular Preventive Maintenance on Operating systems &

Software

Security Policy in place

24 x7x365 Power Availability

3 dedicated leased line connections with total capacity

of 15 Mbps

Equipment for audio and video chats

Directly connected to client via use of IP Telephony

Latest Workstations

High-End Servers

Licensed Software

Real Time Virus Protection

Internet & Communication

Facilities

Hardware & Software

Business Continuity & Disaster

Management


Partnerships & Memberships

Ho

w W

e W

ork

Engagement

Models

Value Creation

Team

Communication

Methodologies

Hub and Spoke Operating Model

Our Hub and Spoke global delivery model encompasses of

service delivery multiple continents, which assures clients of

flexibility and scalability.

With Cygnet, acting as a Hub and our clients in 20+

countries spread across Europe, North and South America,

Africa and Australia, we provide a single seamless yet

distributed delivery capabilities to the customer, offering both

efficiency and flexibility.

Multi-tier operating model with Cygnet (hub) acting as

single point of contact and central interface for clients

Client Site

Client MgmtClient

CoordinatorCygnet

Coordinator

Cygnet Mgmt DeliveryHead/Manager

Project Manager

Architects

IS Team

Support Staff

Documentation Team

UI Team

Common Pool

Project Team

QA Lead

Sr. QA/QA

Project LeadTech

Support

Team Lead

Sr. Developer/Developer

CYGNET

Hybrid Development Model

Problem solving, Consultative Approach

Product Lifecycle Support

In-depth Business Strategy Design

Sharing and Creating new insights

We believe in growth with

our Customers

Improve Business

Processes

Collaboration with Suppliers, key customers

and supply chain

Creating New Competitive

Space

Start of Engagement

Engaging with Us

Our Engagement Models

We work with our clients to define

expected deliverables and timelines to

determine a mutually agreed fixed price

Pre defined schedules from the onset of

the project.

Regular status updates & milestone

based payment

Facility for the customer at our

development center.

Dedicated facility is staffed either by

existing Cygnet's resources or by client’s

resources or by resources hired

specifically for engagement or a mix of

them all

Our team provides maximum visibility and

accountability into the project development

activities

Engagement

Models

We provide our customers with good faith

estimates and guarantee variation limit

Flexibility to Client in terms of

developing the project specifications

based on changing market needs

We provide Resource

Augmentation to fill the gaps

in skills, knowledge, &

expertise of client's existing

teams at its premises

Work is done completely onsite at

client's premises, when the

project scope is open-ended and

iterative in nature.

Profiling right competencies for right jobs

Resource Pool from diverse educational background and extensive industry

knowledge

Professionals accredited by well known certification bodies and educational

institutes

More than 50 % of the professionals working in Microsoft Technologies

are Microsoft Certified Professionals

Java development includes over 30% Oracle Sun certified Java professionals

Technology experts in PHP, Mobile and Embedded Technologies

Challenging work environment, adequate rewards & compensation and well defined

HR policies has resulted in 95% + employee retention at Cygnet

Continuous upgrade ensured with the help of:

– In-house Microsoft Certified Trainers

– In-house Microsoft Gold Certified Learning Center

– Technical Advisory Services from Microsoft

– Learning Solutions benefits like access to all official learning methods, plans and

curriculum by employees

Value Creation Team

• Web Sharing

• Tele-Conferencing

• Video-

Conferencing

• Video Taping

• Web Seminar

• Virtual Whiteboard

• VoIP Line

• Email

• Voice-Mail

• Team Viewer

• Goto Meeting

• Fax

• E-Learning

• Face to Face

Presentation

• Whiteboards

• Group

Discussions

• VoIP line

• Email

• Voice-Mail

• Fax

• Whiteboards

SAME

SA

ME

DIF

FE

RE

NT

DIFFERENT

Communication Methods

FLEXI WORK TIMINGS 9 hour days, 5 day weeks

Overlap of business timings ensured

Our Small Initiative towards Social Welfare

Employee Culture

Open & stimulating work environment

Training & Knowledge Sharing

Regular Workshops that endeavors to improve health

& wellness of employees

Society & Environment

Small contribution to support medical expenses of

underprivileged (Birthday gift contribution to Dialysis center)

We organize blood donation camps every year

We promote the cause of Green IT in order to increase

energy efficiency and productivity while reducing carbon

footprint.

CONTACT US:

INDIA - 2A, Manikyam, Opp Samudra Annexe, Navrangpura, Ahmedabad 380009Tel: +91-79-30087907; Fax: +91-79-30487422

USA - Mack-Cali Centre III, 140 East Ridgewood Avenue, Suite 415 ST, Paramus, NJ 07652Tel: +1-646-915-0021; Fax: +1-201-221-8516

Mr. Suketu Patel International Business Development [email protected]: cygnet.sdpatelMobile:+91-9998285729Direct: +91-79-30087907

mailto:[email protected]