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Cisco Business Edition 6000 Installation Guide, Release 10.0(1) First Published: January 15, 2014 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883

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Page 1: Cucm bk b1000_f29_00_be6k-install-guide-10

Cisco Business Edition 6000 Installation Guide, Release 10.0(1)First Published: January 15, 2014

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000 800 553-NETS (6387)Fax: 408 527-0883

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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITEDWARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITHTHE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain versionof the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDINGANYOTHERWARRANTYHEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS"WITH ALL FAULTS.CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OFMERCHANTABILITY, FITNESS FORA PARTICULAR PURPOSEANDNONINFRINGEMENTORARISING FROMACOURSEOFDEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUTLIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERSHAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, networktopology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentionaland coincidental.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http://www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnershiprelationship between Cisco and any other company. (1110R)

© 2014 Cisco Systems, Inc. All rights reserved.

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C O N T E N T S

P r e f a c e Introduction v

C H A P T E R 1 Preparation 1

Required Network Information 1

C H A P T E R 2 Installation 3

Power On and Initial Setup 3

Customize ESXi Host for Remote Access 6

Access and Configure ESXi Host 8

Preloaded Files on Datastore 12

Deploy Virtual Machines 12

Install Applications on Virtual Machines 13

Examples of Application Installation 17

Install Cisco Unified Communications Manager 17

Install Cisco Video Communications Server 18

C H A P T E R 3 Initial Configuration 19

Browse, Setup, and Apply Licenses 19

Where To Go From Here 20

For More Information 20

A P P E N D I X A Business Edition 6000 Software Load Summaries 21

Business Edition 6000 Software Load Summary Export Restricted Version 9X10X-K9-01 21

Business Edition 6000 Software Load Summary Export Unrestricted Version 9X10X-XU-01 24

A P P E N D I X B Business Edition 6000 Application Requirements 29

Cisco Business Edition 6000 Installation Guide, Release 10.0(1) iii

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Cisco Business Edition 6000 Installation Guide, Release 10.0(1)iv

Contents

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Introduction

Cisco Business Edition 6000 (BE6000) is designed for organizations with up to 1000 employees. The solutionoffers premium voice, video, mobility, messaging, conferencing, instant messaging and availability; andcontact center features on a single, integrated platform. The solution provides core communication capabilitiesthat midsize businesses need for improved collaboration across their value chain.

This document provides step-by-step guidance on how to configure a BE6000 server and how to install aselection of collaboration applications.

BE6000 consists of the following:

• Cisco Unified Computing System C220M3 Rack-mount server

• VMware Hypervisor, ESXi (Customized for BE6000)

• Cisco Prime Collaboration Provisioning

• Cisco Unified Communications Manager

• Cisco Unity Connection

• Cisco Unified Communications Manager IM and Presence Service

• Cisco Expressway

• Cisco TelePresence Conductor

• Cisco Unified Contact Center Express

• Cisco Emergency Responder

• Cisco TelePresence Video Communication Server

• Cisco Unified Attendant Consoles

• Cisco Paging Server

For design and virtualization details, see Business Edition 6000 Application Requirements, on page 29 .

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Cisco Business Edition 6000 Installation Guide, Release 10.0(1)vi

Introduction

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C H A P T E R 1Preparation

Ensure that the BE6000 server is rack-mounted, connected to electrical power source and customer datanetwork as illustrated in the Quick Start Guide (QSG), which is included in the shipping box. Also ensurethat a monitor and keyboard are connected to the server.

Note

Before you proceed with installation, collect the network information from the data network administrator.

• Required Network Information, page 1

Required Network InformationCollect the following network information from the data network administrator:

• IP Addresses for the following:

◦VMware Hypervisor (ESXi)

◦Each collaboration application to be installed

◦(optional) CIMC, if remote console access is required

• Subnet Mask

• Gateway IP address

• DNS server IP address

• Hostname for each application

• (optional) Domain Name

• NTP server IP address

• Time zone

• (optional) SMTP server

The next sections list the lab validated steps to install a BE6000 server. After collecting the required networkinformation, follow the rest of the document carefully.

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Cisco Business Edition 6000 Installation Guide, Release 10.0(1)2

PreparationRequired Network Information

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C H A P T E R 2Installation

• Power On and Initial Setup, page 3

• Customize ESXi Host for Remote Access, page 6

• Access and Configure ESXi Host , page 8

• Deploy Virtual Machines, page 12

• Install Applications on Virtual Machines, page 13

Power On and Initial SetupBefore You Begin

Ensure that the BE6000 server has been rack mounted, connected to a power supply, connected to the datanetwork, and a monitor and keyboard is connected to the server, as described in the Quick Start Guide.

Procedure

Step 1 Verify that power is connected and the LED status is as shown in Figure 2.

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The power button LED (2) is orange, and the five LEDs between the console port (1) and power button aregreen. If not, check the electrical connection.

Figure 1: Power On, Console Port, and LED Status

Step 2 Verify that the monitor and keyboard are connected to the console port. (Figure 2-1).Step 3 Power on the monitor.Step 4 Push the power button (Figure 2-1) and verify that the power button LED the disk LED disk drive change to

green.Step 5 Watch the boot process on the monitor.Step 6 (Optional) Press F8 to enter the CIMC configuration dialog.

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CIMC is needed if you want remote control, the ability to monitor UCS hardware, and also remote access tothe console. Configure the IP address for CIMC, and then exit.

Step 7 (Optional) If using CIMC for console access, browse to the IP address that you configured, and use the defaultusername as admin and password as password. The CIMC screen is shown in Figure 3. Navigate the CIMCfor various tasks, such as Locater LED, and KVM Console as marked in Figure 3.

Figure 2: Cisco Integrated Management Controller

Step 8 (Optional) Test the locator LED by clicking Locator LED on the CIMC menu, and verify that bright blueLED (Figure 3-1) is turned on. This CIMC feature helps locate the server in a large datacenter.

Step 9 Wait until the ESXi loads and displays the configuration screen on the console.

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Customize ESXi Host for Remote AccessFollow this procedure to customize the ESXi host (the VMware hypervisor) to enable remote access throughthe vSphere client.

Procedure

Step 1 Load the ESXi host software.

The console screen appears, as shown in the following figure.

Figure 3: Console Screen After ESXi Loads

Step 2 PressF2 to enter the SystemCustomizationmenu as shown in the following figure. SelectConfigure Passwordto change the password.

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The default username is root and password is password.

Figure 4: ESXi System Customization Menu

Step 3 Assign a static IP address to ESXi. Enter the ConfigureManagement Networkmenu, and follow the instructionson screen to change “IP Configuration” as shown in Figure 6.

Figure 5: Assign Static IP Address to ESXi Host

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Step 4 Connect your PC to the data network, and verify that you can browse to the ESXi IP address that you configuredin the previous step. Verify the web page as shown in Figure 7.

Figure 6: The ESXi Host on BE6000

Step 5 If not already installed on your PC, download and install the vSphere client.

Access and Configure ESXi HostSome applications on BE6000 require the services of a valid NTP server. Follow these steps to access theESXi host, configure NTP, configure fault tolerance for network interface cards (NICs) using the NIC teamingfeature, and browse the datastore to verify the preloaded collaboration application software.

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Procedure

Step 1 Launch the vSphere client application and type the IP address of the ESXi host. (See Figure 8.)

Figure 7: Access ESXi Host Using vSphere Client

Step 2 Use the login credentials that you configured during ESXi system customization.Step 3 (optional) For BE6000 before Version 9.1.2, the VMware license is not preinstalled, and you may be presented

with a 60 day evaluation license warning. This scenario can happen if you performed a factory reset to theUCS server. In these cases, follow these steps to apply the license. You may also verify the license statususing these steps:a) Locate the envelope marked “Cisco Vmware vSphere Hypervisor 5.0” in the shipping box.b) Locate the card titled “Right to Use Notification” in the envelope.c) Note the Master serial number, which is the license activation key.d) Navigate to Configuration > Software > Licensed Features, and click Edit.e) Select Assign a new license key to this host.f) Click Enter Key....g) Type in the Master serial number.

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h) Click OK to close configuration dialogs and apply the license.

Figure 8: Configuring and Managing ESXi Host and Virtual Machine

Step 4 Add the NTP server:a) Navigate to Configuration > Software > Time Configuration.b) Click Properties to launch the Time Configuration screen.c) Update the Time Click Options... .d) Select NTP Settings.e) Click Add and type the IP address of NTP server.f) Click OK, and select General, select Start and stop with host, and click Start button, followed by click

OK to close the configuration screens.

Step 5 Configure fault tolerance by using the NIC teaming feature in VMware:a) Navigate to Configuration > Hardware > Networking.b) Click Properties for “Standard Switch: vSwitch0,” as shown in Figure 10.c) In the configuration screen vSwitch0 Properties, select the tab Network Adapters.d) Click Add… to add the NIC that is connected to data network.e) Follow the interactive configuration dialogs and close the configuration screens until you see two or more

NICs are added to vSwitch0, as shown in Figure 10.

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By default, only one NIC is enabled in ESXi and identified asvmnic0.

Note

Figure 9: Fault Tolerance for BE6000 Network Connectivity

The ESXi host is now ready for deploying virtual machines, which will host individual collaborationapplications. Software for these applications are preloaded on the datastore of the BE6000 server.

Step 6 Browse the datastore:a) Navigate to Configuration > Hardware > Storage.b) Click Datastore to list the datastores in the BE6000 server.c) Select a datastore, then right-click and select Browse Datastore as shown in Figure 11.

Figure 10: Browse Datastore to View Preloaded Collaboration Software, License, and Open Virtualization Archive Files

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Step 7 Download all Open Virtualization Archive (OVA) and license files to the desktop of your PC. Make sure youhave sufficient space to download these files.

As of Release 9.1(2), you must download the Unified Contact Center Express ISO image to extractthe evaluation license. You also must download the ISO image of the paging server and extract theOVA template file for the paging server.

Note

What to Do Next

Deploy virtual machines.

Preloaded Files on DatastoreCisco BE6000 is shipped with some selected Collaboration software, license files and Open VirtualizationArchive (OVA) files that are preloaded on the datastore. Consider the following points for a basic understandingof the file types that are preloaded in the datastore:

ISO

An ISO file is a DVD image that was used to distribute application software in the past.

OVA

Open Virtualization Archive (OVA), a file with the “.ova” extension, is used to package and distributethe virtual machine template.

Some OVA files may also have application software preinstalled on the virtual machine. In this case,an ISO image is not needed (for example, cpc-provisioning-9.5.0-245-small.ova, listedin Table 1).

Some OVA files do not have application software preinstalled. In this case, you must install the softwareusing the ISO file that is provided on datastore (for example, cucm_9.1_vmv8_v1.7.ova andassociated ISO file Bootable_UCSInstall_UCOS_9.1.2.10000-28.sgn.iso, listed inTable 1) .

For pre-loaded files in the Export Restricted version 9X10X-K9 and Export Unrestricted version9X10X-XU, refer to Business Edition 6000 Software Load Summaries, on page 21.

Note

Deploy Virtual MachinesFollow this procedure to deploy virtual machines for applications that are listed in Table 1. The OVA templatefile defines the virtual machine for specific applications.

Note the following:

• Blank OVAs are deployed in 1-3 minutes, and a preinstalled OVA may take 10-15 minutes to deploy.

• Figure 12 shows the view of vSphere client after deployment of various collaboration applications virtualmachines. You can also see the time that is taken to deploy the last two virtual machines.

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• The example in Figure 12 is for the High Density (HD) server model (see the SKU that is highlightedbelow), which can host nine applications. TheMediumDensity (MD) server model of BE 6000 can hostfive applications.

Figure 11: Deployed Virtual Machines for Applications Viewed in VSphere Client

Procedure

Step 1 On the vSphere Client, navigate to File > Deploy OVF Template.The Deploy OVF Template screen is launched.

Step 2 Browse and select the source OVA template file on your PC. See Table 1 for application and filenamemapping.Step 3 Continue to click Next to accept license agreements and default values.Step 4 Configure your deployment:

• For Cisco Unified Communications Manager, Cisco Unity Connection and IM and Presence Service,select 1000 Users.

• For Cisco Unified Contact Center Express, select 100 Agents.

• For Cisco Emergency Responder, select 12000 user node – C200 only from the drop-down menu.

Step 5 For VCS and Paging server, provide a meaningful name.

What to Do Next

After deploying all required virtual machines, install individual collaboration applications.

Install Applications on Virtual MachinesFollow this procedure to install and set up the applications on their designated virtual machines.

The approximate time that is required for each application is as follows:

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• Cisco Unified Communications Manager: 60 minutes

• Cisco Unity Connection: 60 minutes

• Cisco Unified Communications Manager IM and Presence Service: 45 minutes

• Cisco Prime Collaboration: 30 minutes

• Cisco Unified Contact Center Express: 60 minutes

• Cisco Emergency Responder: 45 minutes

• Video Communication Server: 60 minutes

• Cisco Paging Server: 15 minutes

Note • Do not install Unified Communications Manager and Cisco Unity Connection simultaneously,because they use the same ISO image.

• You can install multiple applications concurrently to save time.

• A carefully planned installation should not take more than three hours.

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Procedure

Step 1 Contact the data network administrator andmake sure that you collect the network information that is describedin “Preparation.”

Step 2 Plan the sequence of installing the applications to minimize the time that is required.Step 3 On the vSphere client, select an application’s virtual machine. The client changes the panel name to application

name, and adds one more tab named “Getting Started”. Compare Figure 12 and Figure 13. Right click to openthe action menu as shown in Figure 13.

Figure 12: Select an Application VM to Edit Settings, Power On, and Take Any Other Administrative Action

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Step 4 For VMs that are deployed using blank OVA templates, you need to edit the settings of virtual machines toconnect the ISO image of application software at power on. Note that Unified Communications Manager andCisco Unity Connection use same ISO file (see Table 1).

Figure 13: Edit Virtual Machine Settings to Connect ISO Image of Application Software

a) In the Device Type section, select the Datastore ISO File radio button.b) Browse to the datastore and select the ISO file for the application.c) Make sure to check the box Connect at Power On as shown in Figure 14.

Step 5 Select Edit Settings… from the right-click menu as shown in Figure 13.The Virtual Machines Properties editing screen appears, as shown in Figure 14.

Step 6 To begin installation of each application, follow these steps: Installation will continue automatically for thetime listed in Step 2.a) power on the virtual machine and open console using the right click menu shown in Figure 13.b) Follow the interactive installation procedure on console.c) Accept the defaults and provide the information that you collected in Step 1. Installation is complete and

successful when you are able to do a successful login on console.

• For Prime Collaboration, Installation starts after typing setup for the “localhost login:”. After that, theinstallation script asks for network information and various credentials (passwords for admin, root,globaladmin) information. Installation continues for 30 minutes.

• For a VCS server, installation starts after using first-time username password as admin and TANDBERG.Type y when asked “Run install wizard [n]:” and continue with interactive installation.

If you require detailed installation guidance, see the Installation Guide of the applications on theCisco Business Edition 6000 Support Documents website, listed in “For More Information”.

Note

What to Do Next

After installing all required applications, access applications using a web browser and perform initial setupof some applications.

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Examples of Application InstallationThe following are steps to install Cisco Unified Communications Manager (a blank OVA) and Cisco VideoCommunications Server (a preinstalled OVA).

Install Cisco Unified Communications Manager

Procedure

Step 1 Power on and open the console of the virtual machine, as illustrated in Figure 13.Step 2 On the DVD Found window, select No for media check.Step 3 In the Product Deployment Selection window, select Cisco Unified Communications Manager, then select

OK. Finally, select Yes in the next Proceed with Install window.Enterprise LicenseManager is also deployed as part of this installation.Note

Step 4 Perform the following steps:a) In the Platform Installation Wizard window, select Proceed.b) In the Apply Patch window, select No.c) In the Basic Install window, select Continue.d) Select Timezone in the next window followed by Auto Negotiation for Ethernet connection, and the

default size for MTU.

Step 5 Select No for DHCP.The Static Network Configuration window appears.

Step 6 Enter the hostname, (such as CUCM), IP address, IP mask, and gateway address; then select OK. Select Yesfor DNS Client, followed by entering DNS server information in next window.

Step 7 The next two windows prompt you to set up administrative login information and organization information,followed by confirming whether the server is the first node; in most cases, select Yes.

Step 8 In the next windows, select No for network connectivity test, and again provide the hostname, IP address andsecurity password. Finally, provide a valid reachable NTP server.

Step 9 The next twowindows prompt you to set a security password and SMTP server information. Finally, applicationuser information is required, followed by the last window Platform Configuration Confirmation. Select OKto continue the installation, which will last for approximately 60 minutes without any user interaction on theconsole. After you see the login prompt on the console, access the Unified Communications Manager IPaddress in a web browser.

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Install Cisco Video Communications Server

Procedure

Step 1 Power on and open the console of the virtual machine, as illustrated in Figure 13.Step 2 At the login prompt, enter admin for username and TANDBERG for the password.Step 3 At the Run Install Wizard prompt, type Y and press Enter.Step 4 To change password, type Y and press Enter, and at the prompt type the new password and click Enter.Step 5 The next series of prompts are for network information. Select the IP Protocol (the default is IPv4), provide

the IP address, subnet mask, and default gateway address. Finally, select the ethernet speed of the LAN (thedefault is auto).

Step 6 For the Run SSH (Secure shell) daemon, type Y and press Enter.Step 7 At the Restart Now prompt, type Y and press Enter.Step 8 After the system reboots, access the Cisco Video Communication Server in a web browser.

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C H A P T E R 3Initial Configuration

• Browse, Setup, and Apply Licenses, page 19

• Where To Go From Here, page 20

• For More Information, page 20

Browse, Setup, and Apply LicensesFollow these steps to access each application, perform first-time setup for some applications, and apply thelicenses.

Procedure

Step 1 To access the administration portal for each individual application, browse to the IP address of application.Consider the following information:

• Paging Server: Collect information about the application URL from the virtual machine console. Thedefault first-time username and password are admin and changeMe.

• Cisco Prime Collaboration Provisioning: Browse to the IP address and use globaladmin as the username.

Step 2 All applications come with a preinstalled demo license for a 60 day evaluation period. Two applications havethe following exceptions:

• Cisco Prime Collaboration: Download the license, tool and readme file from datastore. Use the instructionsin the readme file to apply the license (a permanent license with no expiration).

• Cisco Unified Contact Center Express: Demo licenses have a 30 day evaluation period. Youmust extractthe demo license files from the ISO file. After you have demo license files on your PC, browse to theESXi portal of Unified Contact Center Express and follow the instructions to apply the demo license.

Step 3 After purchasing the license, you should have received the Product Authorization Key (PAK) through eithera paper certificate or email from Cisco. The PAK should then be registered to “Product License Registration”to receive license key in form of a software file.

Step 4 Applyy license keys in the application using the administration portal:

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• Prime Collaboration Provisioning: No PAK is needed because the product comes with a permanentlicense.

• Paging Server: No PAK is needed because the product comes with a permanent license for basic paging.

• Unified Communications Manager and Cisco Unity Connection: Browse the IP Address of UnifiedCommunications Manager and click Cisco Enterprise License Manager. Select License > InstallLicense File and follow instructions.

Cisco Enterprise License Manager (ELM) is automatically installed as part of the UnifiedCommunications manager installation.

Note

• Cisco VCS: After registering the PAK for VCS, the customer receives two keys (Release key and Optionkey). In the administration portal, selectMaintenance > Option keys. Apply the Release key first, andthen apply the Option key.

Step 5 When you need to upgrade the software version, use the Cisco Product Upgrade Tool (PUT).A valid service contract is required to use the PUT to download upgrade images.Note

Related Topics

Product License RegistrationCisco Product Upgrade Tool (PUT)

Where To Go From HereAfter you verify successful installation, see the Prime Collaboration Provisioning Guide for Cisco BusinessEdition 6000 in the Cisco Business Edition 6000 Support Documents. Use this guide to start the initialconfiguration of Unified Communications Manager, Cisco Unity Connection and IM and Presence Serviceapplications.

For More Information• Cisco Business Edition 6000 Main website

http://www.cisco.com/go/be6000

• Cisco Business Edition 6000 Support Documentshttp://www.cisco.com/en/US/products/ps11369/tsd_products_support_series_home.html

• Cisco Business Edition 6000 Support Communityhttp://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be6000

• Cisco BE6000 Install and Upgrade Guideshttp://www.cisco.com/en/US/products/ps11369/prod_installation_guides_list.html

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A P P E N D I X ABusiness Edition 6000 Software Load Summaries

• Business Edition 6000 Software Load Summary Export Restricted Version 9X10X-K9-01, page 21

• Business Edition 6000 Software Load Summary Export Unrestricted Version 9X10X-XU-01, page 24

Business Edition 6000 Software Load Summary Export RestrictedVersion 9X10X-K9-01

This document details the software that has been preloaded on this server for your convenience.

Every attempt is made to keep the software versions in this build as up to date as possible; however, it maybe the case that newer code has been released since this server was manufactured. If this is the case, you maydownload current versions either fromCisco Software Center (CSC), or via Cisco Electronic Software Delivery(ESD). Details of how to use Electronic Software Delivery are provided via email when ordering licenses foryour chosen applications. Table 1 below lists the included files and indicates where they may be found.

Version Choice

This software preload set includes installation files for both version 9 and 10 unified communicationsapplications (CiscoUnified CommunicationsManager, CiscoUnity Connection, CiscoUnified CommunicationsManager Instant Messaging and Presence Server and Prime Collaboration Provisioning). You may install anyof the other preloaded applications with either of these releases. Unified communications version 9 or 10applications must be used together. Table 1 indicates which files to use for either a version 9 or 10 unifiedcommunications installation.

Table 1: Preloaded Software

Version 10Version 9AccessFilenameApplication / File

Cisco Unified Communications Manager & Cisco Unity ConnectionVersion 9 and 10 upgrade images are available via ESDonly.

Note

XESDBootable_UCSInstall_UCOS_UNRST_9.1.2.11900-12.sgn.isoCommon version 9application image

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Version 10Version 9AccessFilenameApplication / File

XCSC9.1.2.10000-28-recovery.isoVersion 9 recoveryimage

XCSCcucm_9.1_vmv8_v1.7.ovaVersion 9 UCMvirtual machinetemplate

XCSCCUC_9.1_vmv8_v1.5.ovaVersion 9 CUC virtualmachine template

XESDBootable_UCSInstall_UCOS_UNRST_10.0.1.10000-24.sgn.isoCommon version 10application image

XCSC10.0.1.10000-24-recovery.isoVersion 10 recoveryimage

XCSCcucm_10.0_vmv8_v1.7.ovaVersion 10 UCMvirtual machinetemplate

XCSCCUC_10_vmv8_v1.5.ovaVersion 10 CUCvirtual machinetemplate

Cisco Unified Communications Manager IM & Presence

XESDBootable_UCSInstall_CUP_UNRST_9.1.1.30000-3.sgn.isoVersion 9 applicationimage

XESD9.1.1.30000-3-recovery.isoVersion 9 recoveryimage

XCSCUCSInstall_CUP_9.1.1.31900-1.sgn.isoVersion 9 ServiceUpdate 1 file

XCSCcucm_im_p_9.x_vmv8_v1.1.ovaVersion 9 virtualmachine template

XESDBootable_UCSInstall_CUP_UNRST_10.0.1.10000-26.sgn.isoVersion 10 applicationimage

XESD10.0.1.10000-26-recovery.isoVersion 10 recoveryimage

XCSCcucm_im_p_10.0_vmv8_v1.0.ovaVersion 10 virtualmachine template

Cisco Emergency Responder

XXESDBootable_UCSInstall_CER_10.0.1.10000-7.sgn.isoApplication image

XXESD10.0.1.10000-7-recovery.isoRecovery image

XXCSCcer_10.0_vmv8_v1.5.ovaVirtual machinetemplate

Cisco Paging Server

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Version 10Version 9AccessFilenameApplication / File

XXCSCCiscoPagingServer_8.5.1.ovaVirtual applicationinstaller

XX-BasicPagingInstallUserGuide.pdf BasicPagingQuickStartGuide.pdfBasicPagingVirtualApplianceAdminGuide.pdf ReleaseNotes.pdf

Documentation

Cisco Unified Contact Center Express

XXESDBootable_UCSInstall_UCCX_10_0_1_UCOS_10.0.1.10000-56.sgn.isoApplication image

XXCSCUCCX_10.0_vmv8_v2.5.ovaVirtual machinetemplate

XXCSCs42800xc2_2_1_BE6K.ovaVirtual applicationinstaller

Cisco Telepresence Video Communication Server/Expressway

XXCSCs42701x7_2_2_BE6K.ovaVirtual applicationinstaller

Cisco Prime Collaboration Provisioning

XCSCcpc-provisioning-9.5.0-245-small.ovaVersion 9.5 virtualapplication installer

XESDPCP90BE6K.licVersion 9.5 BE6000License File

X-batchProvisioningSamples.zipVersion 9.5 BatchProvisioningTemplates

X-PCPReadme,pdfVersion 9.5 LicenseREADME document

XCSCcpc-provisioning-10.0.0-791-small.ovaVersion 10 virtualapplication installer

XESDPCP10BENNL2500.licVersion 10 BE6000License File

X-BatchProvisioning10Samples.zipVersion 10 BatchProvisioningTemplates

X-PCP10_BE6000_Readme.pdfVersion 10 LicenseREADME document

XXCSCOpenSSL1.0.0e-PC-Linux.zipOpenSSL applicationpackage

Virtualization Hypervisor

XXVMwareESXi-5.1.0-1065491-custom-Cisco-5.1.1.1.isoApplication image

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Additional Software

To ensure consistent entitlement across Cisco Collaboration products, licensing purchased with the BusinessEdition 6000 may also entitle you to use the applications listed in the following table. Software for theseapplications have not been included in this software bundle as they may require hypervisor licensing orhardware resources that are not typically available with Business Edition servers. If you would like to usethese applications and have the appropriate license and hardware, software may be obtained through ESD orSoftware Center.

Table 2: Additional Software

AccessEntitlement/RequirementsApplication

ESDAvailable with all UCM 10.x user license purchases.Requires Foundation Hypervisor license

Cisco Prime CollaborationDeployment

CSCStandard license available for all UCM deployments.Requires 6 vCPU and 14GB vRAM.

Cisco Prime CollaborationAssurance

ESDAvailable with CUWLPro licensing. Requires dedicatedserver and Foundation Hypervisor license.

Cisco WebEx Meeting Server

CSCAvailable for personal four way meeting rooms withCUWL Pro licensing. Requires UCS C240 server.

Cisco Virtual TelepresenceServer

Business Edition 6000 Software Load Summary ExportUnrestricted Version 9X10X-XU-01

This document details the software that has been preloaded on this server for your convenience.

Every attempt is made to keep the software versions in this build as up to date as possible; however, it maybe the case that newer code has been released since this server was manufactured. If this is the case, you maydownload current versions either fromCisco Software Center (CSC), or via Cisco Electronic Software Delivery(ESD). Details of how to use Electronic Software Delivery are provided via email when ordering licenses foryour chosen applications. Table 1 below lists the included files and indicates where they may be found.

Version Choice

This software preload set includes installation files for both version 9 and 10 unified communicationsapplications (CiscoUnified CommunicationsManager, CiscoUnity Connection, CiscoUnified CommunicationsManager Instant Messaging and Presence Server and Prime Collaboration Provisioning). You may install anyof the other preloaded applications with either of these releases. Unified communications version 9 or 10applications must be used together. Table 1 indicates which files to use for either a version 9 or 10 unifiedcommunications installation.

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Table 3: Preloaded Software

Version 10Version 9AccessFilenameApplication / File

Cisco Unified Communications Manager & Cisco Unity ConnectionVersion 9 and 10 upgrade images are available via ESDonly.

Note

XESDBootable_UCSInstall_UCOS_UNRST_9.1.2.11900-12.sgn.isoCommon version 9application image

XCSC9.1.2.10000-28-recovery.isoVersion 9 recoveryimage

XCSCcucm_9.1_vmv8_v1.7.ovaVersion 9 UCMvirtual machinetemplate

XCSCCUC_9.1_vmv8_v1.5.ovaVersion 9 CUC virtualmachine template

XESDBootable_UCSInstall_UCOS_UNRST_10.0.1.10000-24.sgn.isoCommon version 10application image

XCSC10.0.1.10000-24-recovery.isoVersion 10 recoveryimage

XCSCcucm_10.0_vmv8_v1.7.ovaVersion 10 UCMvirtual machinetemplate

XCSCCUC_10_vmv8_v1.5.ovaVersion 10 CUCvirtual machinetemplate

Cisco Unified Communications Manager IM & Presence

XESDBootable_UCSInstall_CUP_UNRST_9.1.1.30000-3.sgn.isoVersion 9 applicationimage

XESD9.1.1.30000-3-recovery.isoVersion 9 recoveryimage

XCSCUCSInstall_CUP_9.1.1.31900-1.sgn.isoVersion 9 ServiceUpdate 1 file

XCSCcucm_im_p_9.x_vmv8_v1.1.ovaVersion 9 virtualmachine template

XESDBootable_UCSInstall_CUP_UNRST_10.0.1.10000-26.sgn.isoVersion 10 applicationimage

XESD10.0.1.10000-26-recovery.isoVersion 10 recoveryimage

XCSCcucm_im_p_10.0_vmv8_v1.0.ovaVersion 10 virtualmachine template

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Version 10Version 9AccessFilenameApplication / File

Cisco Unified Contact Center Express

XXESDBootable_UCSInstall_UCCX_10_0_1_UCOS_10.0.1.10000-56.sgn.isoApplication image

XXCSCUCCX_10.0_vmv8_v2.5.ovaVirtual machinetemplate

XXCSCs42800xc2_2_1_BE6K.ovaVirtual applicationinstaller

Cisco Telepresence Video Communication Server

XXCSCs42701x7_2_2_BE6K.ovaVirtual applicationinstaller

Cisco Prime Collaboration Provisioning

XCSCcpc-provisioning-9.5.0-245-small.ovaVersion 9.5 virtualapplication installer

XESDPCP90BE6K.licVersion 9.5 BE6000License File

X-batchProvisioningSamples.zipVersion 9.5 BatchProvisioningTemplates

X-PCPReadme,pdfVersion 9.5 LicenseREADME document

XCSCcpc-provisioning-10.0.0-791-small.ovaVersion 10 virtualapplication installer

XESDPCP10BENNL2500.licVersion 10 BE6000License File

X-BatchProvisioning10Samples.zipVersion 10 BatchProvisioningTemplates

X-PCP10_BE6000_Readme.pdfVersion 10 LicenseREADME document

XXCSCOpenSSL1.0.0e-PC-Linux.zipOpenSSL applicationpackage

Virtualization Hypervisor

XXVMwareESXi-5.1.0-1065491-custom-Cisco-5.1.1.1.isoApplication image

Additional Software

To ensure consistent entitlement across Cisco Collaboration products, licensing purchased with the BusinessEdition 6000 may also entitle you to use the applications listed in the following table. Software for these

Cisco Business Edition 6000 Installation Guide, Release 10.0(1)26

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applications have not been included in this software bundle as they may require hypervisor licensing orhardware resources that are not typically available with Business Edition servers. If you would like to usethese applications and have the appropriate license and hardware, software may be obtained through ESD orSoftware Center.

Table 4: Additional Software

AccessEntitlement/RequirementsApplication

ESDAvailable with all UCM 10.x user license purchases. RequiresFoundation Hypervisor license

Cisco Prime CollaborationDeployment

CSCStandard license available for all UCM deployments. Requires 6vCPU and 14GB vRAM.

Cisco Prime Collaboration Assurance

ESDAvailable with CUWL Pro licensing. Requires dedicated server andFoundation Hypervisor license.

Cisco WebEx Meeting Server

CSCAvailable for personal four way meeting rooms with CUWL Prolicensing. Requires UCS C240 server.

Cisco Virtual Telepresence Server

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A P P E N D I X BBusiness Edition 6000 Application Requirements

vDiskvRAMvCPUScaleCisco BE6000 UCApplications

1x80GB4 GB21000 UsersCisco UnifiedCommunications Manager

1x160GB4 GB1OnevCPUshouldbereservedforESXischedulerif CiscoUnityConnectionisdeployedin aVM.

Note1000 UsersCisco Unity Connection

1x80GB2 GB11000 UsersUCM IM and PresenceService

1x90GB2 GB11000 UsersCisco Prime CollaborationProvisioning

1x146GB8 GB2100 AgentsCisco Unified ContactCenter Express

1x80GB4 GB21000 UsersCisco EmergencyResponder

1x128GB4 GB2100 Video or 200 Audiosessions

Cisco Telepresence VideoCommunication Server(Expressway)

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vDiskvRAMvCPUScaleCisco BE6000 UCApplications

1x128GB4 GB230 MCU / TS resourcesand 2400 Call session

Cisco Conductor

1x80GB4 GB11000 usersPaging Server

1x72GB4 GB1Varies by EditionCisco Unified AttendantConsole

VMware Hypervisor ESXi 5.1 reserves 2GB RAM.Note

For more information, see Cisco Unified Communications for Midsize Businesses: Virtualization OptionsSolution Overview and Cisco Business Edition 6000 Co-Residency Policy Requirements Overview at http://www.cisco.com/go/be6000.

Cisco Business Edition 6000 Installation Guide, Release 10.0(1)30

Business Edition 6000 Application Requirements