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CROWDSOURCING AND CROWDFEEDING
Tools and examples for crowdsourcing projects
Anahi Ayala [email protected]
World Bank ZambiaPPCR Mission – November 2010
TOOLS FOR CROWDSOURCING
USHAHIDI : crowdsourcing and crowdfeeding
OPEN STREET MAP: crowdsourcing for mapping
OPEN ACTION: network building and map aggregator
FRONTLINESMS: using SMS for crowdsourcing
: CROWDSOURCING, MAPPING, AND CROWDFEEDING TOOL
Ushahidi, which means “testimony” in Swahili, began as a one-off deployment for mapping reports of election violence after the December 2007 Kenyan elections. Ushahidi is a crowdsourcing mapping system that people to report into the platform by web submission, SMS, Twitter or e-mail. The Ushahidi platform is right now being used in more than 30 countries and 60 projects, from electoral monitoring in Burundi to violence in Congo to Early Warning system in the Rift Valley.
WHAT IS USHAHIDI?
Platform Methodology
WHAT IS USHAHIDI?
Platform
Methodology
WHAT YOU CAN DO WITH
Visualization of data on a map
Multiple layersCrowdsourcing from different
sourcesCrowdfeeding
VISUALIZING DATA ON AN INTERACTIVE MAP
MULTIPLE LAYERS
The categoriesThe map layersThe static layers
1ST LAYER: THE CATEGORIES
2ND LAYER: THE MAP LAYERS
3RD LAYER: THE STATIC LAYERS
TWO TYPOLOGIES OF STATIC LAYERS
Points (ex. Fixed points like wells, dams, irrigation systems)
Areas (ex.Agro-ecological regions, risk maps, crop suitability)
CROWDSOURCING FROM DIFFERENT SOURCES
CROWDFEEDING
OPENSTREET MAP: CROWDSOURCED MAPPING
OpenStreet Map (OSM) was founded in July 2004 by Steve Coast. OpenStreet Map data is published under an open content license, with the intention of promoting free use and re-distribution of the data (both commercial and non-commercial). The Map is entirely built by volunteers who can be expert mappers or not. In April 2006, a foundation was established to encourage the growth, development and distribution of free geospatial data and provide geospatial data for anybody to use and share.
ADVANTAGES OF USING OSM
Open data available for everybody
Easy to edit and share even for people with no GPS skills
On line active community
MAP DATA UNDER AN OPEN CONTENT LICENSE
FREE EDITING AND SHARING
ON LINE COMMUNITY
OpenAction develop tools to help change-makers tell a more engaging story of impact to a larger audience. Using smart technology and open data standards, the organization brings greater connectivity to the social impact space by creating something called aggregator of maps.
WHAT
Aggregator of map Who does what and where Open Data and network visualization
can do
AGGREGATOR OF MAPS
WHO DOES WHAT WHERE
OPEN DATA AND NETWORK VISUALIZATION
USING SMS TO DO CROWDSOURCING AND CROWDFEEDING
FrontlineSMS is a free, open source software that turns a laptop and a mobile phone into a central communications hub. Once installed, the program enables users to send and receive text messages with groups of people through mobile phones. FLSM does not require an Internet connection and it can store all phone numbers and records all incoming and outgoing messages. The software also allows to send messages to individuals or large groups, and reply individually.
WHAT FLSM CAN DO ?
Create and manage all of your SMS-related contact groups
Send and receive messages via special on-screen consoles
Provides incoming and outgoing message history for each contact
Engage with your contact groups – run surveys, competitions etc. via the SurveyManager
Run your own text-based information service via the automated ReplyManager
Export data to Excel and other programs
ADVANTAGE OF USING FLSM
You don’t need internet to use FLSM The software can be linked to the Ushahidi
platform very easily to map SMS To use FLSM you only need a computer and a
mobile phone or a GSM modem The software is free and allows to categorize,
group and target single groups of people The software also allows to trigger responses, re-
founds and e-mails
EXAMPLES OF CROWSOURCING PROJECTS
MAPKIBERA: using Open Street Map and Ushahidi for community based projects
PAKREPORT: emergency and early recovery project related to environmental disaster
MAP KIBERA
Map Kibera was developed in response to the lack of available map data and other public, open, and shared information about one of the world's largest slums: Kibera, in Nairobi, Kenya. The project started with the simple creation of a map using the open source free software OpenStreet Map and the Ushahidi platform, to become a project involving now media, health organizations, GBV working groups and grassroots organizations.
KIBERA 500,000 PEOPLE(?), 2.5 KM2 WAS A BLANK SPOT ON THE MAP
1st STEP: Training the mappers
2ND STEP: THE BASE MAP
What was mapped? roads and paths
and rail water points pit latrines / sewer medical facilities schools
churches/mosques businesses community
organizations administrative
units
3RD STEP: VOICES OF KIBERA
Develop Entities and Skills: Kibera Mappers, Kibera News Network (video journalism), SMS Reporting
Deeply Explore Themes: Health, Education, Water/Sanitation and Safety with detailed mapping and reporting
Set up a short code 3002, “Kibera”
www.voiceofkibera.org
THE INTEGRATION WITH THE USHAHIDI PLATFORM
Community website for sharing info relevant to Kibera residents News, videos, and SMSReports are mapped
MAP KIBERA RESULTS:
A group of engaged and skilled citizens, mappers, and journalists
Linkages between Nairobi tech scene and slumdwellers
Platforms and mediums to share the information locally and globally (printed maps, SMS reporting, USHAHIDI and new media creation).
Slowly building movement for shared and open information among NGOs and CBOs
LESSONS LEARNED FROM MAPKIBERA
Community Mapping can be a system to create community awareness and support social networks
Communication management in risk environment needs to incorporate vulnerable population
Early warning systems are effective when they are based on shared information and open data
Gatekeepers to information and data can often be bypassed or ignored completely, allowing for a new parallel information system to be created and used by marginalized citizens.
PAKREPORT
PakReport is a centralized database for gathering information on disaster-related variables, using information communicated through SMS and reports available in the media. PakReport created a useful map of the crisis, available and accessible to all.
People with access to working mobile phones can text message 3441 and relay their first-hand information of the flood's ravaging effects. PakReport also makes use of media monitoring to gather data and has several partnerships in place with local and international organizations. Once the information is submitted to the platform, a team of administrators and volunteers collaborate to place the information on the map.
WHAT PAKREPORT ACHIEVED
Mapped 2000 villages that didn’t exists on any map before
Mapped malnutrition and related sicknesses spreading in the country after the floods
Mapped more than 1100 reports from affected population in the field
Become a tool that support OCHA, MSF and Internews operations in the field
PakReport is a double crowdsourcing tool: it crowdsources the information but also the processing of information !
CROWDFLOWER
