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www.crossview.com 1January 22, 2015 | CrossView Intellectual Property
OMNI CHANNEL IN ACTION:Is this what you (and your customers) are missing?
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ABOUT CROSSVIEW
• Integrating Commerce. 17 years of experience integrating platforms and technology.
• Optimizing Commerce. Business and technology to maximize results, achieve peak performance and optimize your investment in commerce technology.
• Managing Commerce.
Removing the stress and reducing the cost of managing your site. Ensuring fast, access to the right resources – people, processes, tools.
• Omni-Commerce Enablement. Leveraging the power of CrossView Connect, we will transform your ecommerce platform into an order entry and order management hub across your enterprise.
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COMMERCE TODAY
Before entering the store…
“75% of consumers research products online before in store purchasing”
- Deloitte
In store expectations…
“69% of consumers expect that store associates be armed with a mobile
device in order to perform simple and immediate tasks:• looking up product information • checking inventory” - Forrester Group
“Only 19% of consumers believe sales associates have relevant
information.” - Forrester Group
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Source: RIS Cross Channel Study – Oct 2012
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UNDERSTANDING
THE OMNI-COMMERCE ENVIRONMENT
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Q & A
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THANK YOU
Steve Beir [email protected]
Robyn Yeatman [email protected]
Click HERE to visit our Resource Center
