Crisis Management Simulation Workshop Advertising and Public Relations Lab

Dept. of Communication, Media and Culture,

Panteion University (@cmc_panteion)

Students’ namesAntoniou Maria-Thaliahttp://www.facebook.com/marilia.antoniou.7?ref=tn_tnmn 

http://gr.linkedin.com/pub/maria-thalia-antoniou/41/b01/825

Giouditse Ginahttps://www.facebook.com/giountitse.gina

https://twitter.com/tzinakibaby

Thanou Ines https://twitter.com/#!/InaThanou https://www.facebook.com/ines.thanou http://gr.linkedin.com/pub/ines-thanou/41/b91/192

Kakara Dimitra http://www.facebook.com/dimitra.kakara

https://twitter.com/#!/dimitra_gtl

Mentis Nektarios https://www.facebook.com/nektarios.mentis

http://www.linkedin.com/pub/%CE%BD%CE%B5%CE%BA%CF%84%CE%B1%CF%81%CE%B9%CE%BF%CF%82-%CE%BC%CE%B5%CE%BD%CF%84%CE%B7%CF%82/41/b05/694

Food poisoning of the IMF

Crisis management

Day oneTuesday, 5 June 2012

9:30 a.m.

Rumors about the food poisoning in foreign blog

10:00 a.m. Rumor reproduction at zougla.gr

“When we say down IMF, we mean down”

The curses of the Greek citizens had finally taken place. According to

information from foreign form, on Tuesday, June 5 an IMF representative has felt

unwell during his stay at the hotel named Hoteli. The catering company called Food catering declined to comment until they got the relevant medical report, while there is a particularly vague about the contest in which this company was the

chosen power.

10:00 a.m. Portal of Espresso

Shock about the poisoning of the member of IMF.

Victim of severe food poisoning seems to haw fallen member of the International

Monetary Fund .The rumors now are a real fact and the public opinion has really been shocked. The whole case has become really

serious since a widely known hotel and a famous food catering are strongly involved

in the case. In the case are involved a central hotel and catering. According to the known provider with the newspaper

reporting the case has taken serious ramifications. The issue is under

investigation for solving the case while directly involved have refused to make

statements so far.

10:30 a.m.

Skai tora/Live tv show at Skai TV

Telephone contact with Department of Economy and Catering company (not on air)«Do you confirm or not

the rumors about the poisoning of the IMF?»

10:30 πμ

Εκπομπή σε Real fm 97,8

Comments what Skai tv screened it

Medical report: Do they exist symptoms of gastroenteritis in the hospitals, during this period?

Communication with the patient’s (member of IMF)family

Questions towards catering What did the members of DNT

eat? Did they eat a special menu or

the same with all the residents of the hotel?

Did any another member of the hotel appear the same symptoms?

12:00 p.m.

Reuters

“FOOD POISONING OF A MEMBER OF INTERNATIONAL MONETARY FUND ”

A member of the International Monetary Fund had symptoms of food poisoning during his stay at the Hotel Hoteli in Athens, which supplied food

by the Food Catering, the second largest catering in Greece. The matter

is being investigated by further examination of the patient, and has not yet been any formal declaration

from the power company or hotel stay patient.

12:30 p.m.

The media send their journalists to the catering company.

We ask for declarations from the PR Manager of the company.

Day 2Wednesday, 6 June 2012

15:00 p.m. Gaurdian.co.uk

Still a member of the International Monetary Fund showed symptoms of

stomach disorder during his stay at the hotel HOTELIi in Athens, which is located

under the power of Food Catering. Representatives of Food Catering support that carried out checks on their products as well as in the operation of the Hotel Hoteli, and pointed out that no similar

incident again. Is food poisoning or something more? But what political

considerations behind this organized attack?

15:15 p.m. Skai Life/Live tv show at Skai TV-On air

telephone contact with the Department and the Catering

Department

Procedure of the competition

Past collaboration

Choice criteria

CateringWho was in charge

at every single place

Have you checked all the places?

15:30 p.m. Real fm 97,8

Phone communication with:

Department The competition that

took place was of the lowest or highest bidder?

Catering What activities have you

done up to now? Did you check the food ?if

so when would you announce the results?

In case of your fault would you take the responsibility?

Which is your relationship with the ministry of economics?

15:45 p.m. Newsbomb.gr “They tried to take us off and

somebody else took them off” Turmoil has been caused in the

global media by poisoning member of the IMF during his stay at the hotel

Hoteli. The hotel in an endless blame game disclaims responsibility blaming

the power company, Food catering. The last one even though in the

begging refused to make statements about the incident until they got the

relevant medical report proceeded in a press release. That fact makes the

food company even more suspicious since virtually assumes responsibility.

But the problem here is something else. Are there no Greek companies to

cater? How clear was the choice of competition catering company? The prevalence of foreign work ship will

lead us to risks?

16:00 p.m. Enikos.gr

“Poisoning member of the IMF”

On June 5 member of the IMF had upset and high fever during his stay at the hotel where he lived during his stay at the Greek

hotel named Hoteli. The next day was a second outbreak among members of the IMF

with the same symptoms. The catering company with a press release that turned out

the next day says that no liability if its products. The question we ask ourselves which is the picture of Greek citizens for

poisoning a member of IMF in the international press. Furthermore, even with the largest power companies are facing the

consequences of the financial crisis our state provides work for foreign companies which import products from overseas and bring in

stalemate the Greek producers.

17:00 p.m.

Press release from Department of Economy

Day 3 Thursday, 7 June 2012

8:00 a.m.

Article at Kathimerini Newspaper

Food poisoning at IMF group in Athens.

Symptoms of food poisoning recorded member of the International Monetary

Fund during his stay at the hotel Hoteli in Athens, which supplied food from the Food Catering, catering to the second largest in

Greece .The issue is investigated by carrying out further examinations of the patient, and there has been no further

affirmation of the power company or the hotel stay patient.

13:15 p.m.

Real fm 97,8 Ellinofrenia No any response from

ministry of economics and catering

Comical side: Phone communication with the ministry of economics as German journalists

We declare support and we blame Greeceland

15:30 p.m. Real fm 97,8

Phone communication with:

Department What do you know

regarding the food’s check control of catering?

Why the results of this control have not been announced yet?

Do you know the results but you what to avoid something? If so you will be accomplice to the scandal

Catering Rejected to answer to

any question until the announcement of check control results

16:00 p.m.

Press release from Catering Company

Day 4Friday, 8 June 2012

13:00 p.m. Guardian.co.uk

Improvement presented by the head of Mission of the International Monetary Fund,

Paul Binder, who suffered from stomach disorders and high fever during his stay at

the hotel HOTELI, served by the Food Catering.

In between all the checks were carried out by the competent departments of the State and all foods not found pathogenic organism. But how had two members of the International

Monetary Fund been poisonded while everything was controlled in the hotel and catering and any other case occurred not

only these two persons?Organized terrorist attack aimed at the

members of the International Monetary Fund organized by antimnimoniaki group as a

reaction to the austerity the IMF imposed in the country, is the only logical explanation

can be given for this incident.

13:15 p.m. Breaking news at Skai TV

On air telephone contact with the Department and the Company

Department The security comes from the

Department or the IMF?

The security guards where around the hotel?

Did you have any threatening calls for terrorism?

Have you checked the security cameras of the hotel?

CateringIs it possible for other persons to

get in the kitchen? Is there a card for the accredited persons?

Why don’t you have taken a deposit of the waiters who had immediate contact with the food?

Do you remember any kind of weird presence in the kitchen? He might have said that he came from the healthcare control or the hotel.

13:30 p.m. Real fm 97,8

Phone communication

(on air) Department Which are the safety

internal procedures and which is the possibility of food’s alteration?

Is there anyone responsible for the mission’s safety?

How is it possible to be unable to protect this mission and besides to blame us for bad reputation?

Catering What safety measures did

you receive in order to avoid such cases?

Which are the safety internal procedures?

How easy is for someone to enter in the kitchen and to poison the foods?

Do you know well your staff or do you hire extra person during special occasions who you don’t know well?

 

16:00 p.m.

Press release form Department of Economy

16:10 p.m. Zougla.gr

“Terrorist attack against a member of the IMF”

New evidences have come to the surface about the poisoning of a member of the IMF

during his stay at the hotel named Hoteli under the power of the company, Food catering. After scrutiny by the State Laboratory, proved that there was no pathogen which is due to poisoning.

Interesting is the fact than no other customer in the hotel remained the same symptoms.

This leaves suspected terrorist attack targeted against a member of the IMF. Hitting entirely against the capitalist system or blow

struck to further the image of Greece in Europe and to further the image of Greece in

Europe and to deteriorate the economic situation.

16:20 p.m. protothema.gr

New route takes the case of DNT.According to an official

press release of the Ministry of Finance that made it clear. The

food was perfectly safe to eat .The fact gets heated rumors

about terrorism and attack scenarios against members of

DNT .Unfortunately these scenarios make it around the

world so that the country is the focus of international interest,

taking negative comments

To be continued…

Instructor, Mania Xenou, CEO Reliant Communications

Workshop Co-Ordinator, Konstantinos Ioannidis, PhD (@kon_ioannidis)

Head of Advertising and PR Lab, Assistant Professor, Betty Tsakarestou (@tsakarestou)