Jaque Davison Davison Associates

(703) 644-7354VR4YourPC@aol.com

Creating Volunteer Online Police in Virtual Worlds

“Because behind every Avatar there is a real person!”

©2009All Rights Reserved

Overview

• Guidelines – Terms of service• Crimes and enforcement tools• Organization• Training academy• Implementation

• Set by the owner• Shrink-wrap principle• Failing got follow is grounds to

deny service– Too many users for the owner– Community talent

• Real crimes require real police

Guidelines - Terms of Service

Crimes

• Flaming• Land disputes• Vandalism • Stalking • Content violation • Account theft

– Password cracking– Social engineering– Credit card fraud *

Enforcement Tools

• Muting• Suspension of rights• Ejection• Banning• Object deletion• Special Bots

– Manifesting as an Avatar– Multiple location presence– Teleporting– Chat capability– Object copy and move functions– Chat and incident logging

Special Tools

Organization

Core Leadership•Owner Liaison•Recruiting•Accounts•Discipline

Training Academy•Recruiting

•Academics•Simulations

•Filtering

Technical Services•Records

•Bots•Anti Hacking

Team Leader(s)•Officers

Academy

Training Sites

Academy Tracking

Patrolling

Ejection Technique

• Change the subject• Use humor• Capture chat• Warn in whisper• Warn in bold• Eject• Report

• The user name• The user's IP address • The date and the time • The world where the infraction

occurred• A transcript of the offending text

taken from a chat log

Implementation

• Step 1 Policy and procedures• Step 2 Initial operations

– Involve the community– Recruit

• Step 3 sustainment– Set up the academy– Record keeping– Special operations

A Sign on the Wall

AWSource

TRADOC World

UCanFnsh

The briefing is over…

The White Paper “Creating Volunteer Online Police in Virtual Worlds” is available on request from:VR4YourPC@aol.com