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presented 11 May 2011
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How Do Community Workers Feel about mHealth?
CORE Group Spring Session 2011
Mali Bolivia Yemen
El Salvador Armenia Sudan
Guatemala Haiti Uganda
Egypt Mozambique Vietnam
Jordan Mali Philippines
Bangladesh Pakistan Myanmar
Malawi Tajikistan Guinea
Afghanistan West Bank
Awaiting Data Input – Haiti (Save the Children USA)
Survey Coordinator – Bolivia (Save the Children USA)
Microfinance Registries – Myanmar (Save UK)
Cell PhonesPDA
NetbookLaptop
The Tools
Because it is everywhere…
Start with the end-user in mind.
How can mobile technology help them do what they’re already doing?
- Adam Slote Chief Health Advisor, USAID Global Health, GH Mini U, October 2010
The Users
“People don't want to have apps which solve what YOU think are problems
They want apps which solves what THEY think is a problem.”
- Christopher Kusek (@CXI), retweeted by Ed Jezierski(@edjez) 3 May 2011
The Users
Photo: CommCare – Futures Group, 18 Dec 2009
Each technology deployment has
unique characteristics and needs.
The solution must be carefully thought out.
It must be inclusive of all stakeholders.
• Donor
• Program
• M&E
• IT
• Field Staff
• CHW
• Beneficiary
Fight the urge to push the
solution without input of all
stakeholders.
The solution must satisfy the program need.
But, it must work in the hands of the User.
It’s not about technology…
it’s about People.
Afghanistan March 2011
Technology is becoming easy...
Problems can be solved - they are technical!
The Challenge is:
Point of interaction between user and
beneficiary
How should I begin?
Functionality - What can it do?
Usability - Can it be used?
Scalability – Can it be used on a wider scale?
Technology Solution Criteria
1st – clearly understand your “What”
•Program and intervention needs.
•M&E indicators(Results Framework)
Functionality
The “What” always precedes the “How”
(The “How” is the technology “Solution”)
Functionality
Technology serves your “What”…
…not the other way around.
Resist forcing your “What” to fit the “How”.
Functionality
Technology always works in the lab and
during training…
…it can quickly become irrelevant in
the context of field conditions.
Usability
“What Device?”
“If it doesn’t work in the field…
…then it doesn’t work”.
Usability
Small pilots are often successful…
but they seldom scale up to wider
implementations
Scalability
So….Your solution worked!
Can your solution expand to additional
locations?
Hint: Consider “Cloud”-based Software
as a Service” (SaaS) solutions.
Scalability
Additional Considerations Before You Begin
Connectivity: not available available
Power availability: low (car battery/solar) high
Data transfer method: USB SMS GPRS Network
Data quality: not important important
Survey structure: simple complex (branching)
Data Privacy and Security: low high
Google Groups: ICT4CHW
ict4chw@googlegroups .com
Moderated by Dr. Neal Lesh of D-Tree
mHealth and the CHW
David Isaak – Mobile Technology
http://www.sixbluedata.com
http://www.sixbluedata.com
SixBlue Data
