Continuous Delivery: the Strongest Link in Your Value Chain

Continuous Delivery: the Strongest Link in Your Value Chain

DevOps: Continuous Delivery

CA Technologies

Michael Madden

General Manager, DevOps

2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

There is nothing quite

so useless, as doing with

great efficiency, something

that should not be done at all.

― Peter F. Drucker

“

”


CustomersWhat do

they want?


Global Internet and phone use, 20 years of growth

increasexMobile Phone Users

1995: 80 million people 2014: 5.2 billion people

65increase

xInternet Users1995: 35 million people 2014: 2.8 billion people

80


Total daily time spent online

54%

12%

10%

12%

27%

13%

9%

17%

1 2 3 4

5 6 7

Base: Internet users aged 16-64 Source: GlobalWebIndex 2014

The average smartphone

user has installed

26 apps

of app users will churn and become inactive within 90 days

75%

39%

of users delete apps for being 'useless’

Experience is everything.



Bu

sin

ess

Succ

ess

Time

Inflection Point

Transformation is imperative


Are you delivering customer value?

speak to customers

plan how to build

build test build

plandelivery

deliver operate plan what to build

ideaCustomer

experience


PROCESS

PEOPLE

TECHNOLOGY

DevOps brings innovation to the forefront

speak to customers

plan how to build

build test build

plandelivery

deliver operate plan what to build

ideaCustomer

experience


ideaideaAGILE DEVELOPMENT AGILE OPERATIONS

DEVOPS

Collaboration and continuous user feedback to improve service quality

Toolset to simplify, automate and accelerate execution

Continuous cadence of planning and adjustment

Shared success measures and outcomes based on value delivered to customers

DevOps increases speed, reliability and efficiency

Customer experience Customer

experience


People

customer

company

company customer

Traditional [inside-out]

Customer-centric [outside-in]


Process

UPDATEDPLANFeedback

MONITOR & ANALYZE

SprintBacklog

DailyReviews

Backlog

SprintBacklog

CustomerValue

PLAN

In Production

Customer experience

idea


OPEN SOURCE

PAAS

APP-CENTRIC MONITORING

SDN

AUTOMATIONMICROSERVICES

CONTAINERS

SERVICE VIRTUALIZATIONTEST DATA

MANAGEMENT

API MANAGEMENT

API API

Technology and Tools


Continuous Delivery Challenges

ManualScripting

Too many disparate

tools

Poor customer

experience

Deploy to Production

CustomerExperience

Developers Release Team Operations

TESTBUILD DEPLOY

Testers

OPERATE

RE-WORK RE-WORK RE-WORK

IDLE TIME

Code | Integrate | Build

DELAYS

defect

DELAYS

defect Functional & UA Testing defect

DELAYS

Performance Testing

Manual Testing

Developers Deadlocked

Constrained Environments

Too little testing, too

late


Agile Consulting

Automated Test

Service Virtualization

API Management

Release Automation

Agile Teams

Developers & Testers

Release Management

Continuous Delivery

ProductOwner

ScrumMaster

ProductManager

DailyReviews

Roadmap

Vision

Backlog

SprintBacklog

CustomerValue

PLAN

ShippableProduct

Developers Release Team Operations

TESTBUILD DEPLOY

Testers

OPERATE

ManualScripting

Too many disparate

tools

Poor customer

experience

Deploy to Production

CustomerExperience

RE-WORK RE-WORK RE-WORK

IDLE TIME

Code | Integrate | Build

DELAYS

defect

DELAYS

defect Functional & UA Testing defect

DELAYS

Performance Testing

Manual Testing

Developers Deadlocked

Constrained Environments

Too little testing, too

late


Continuous Delivery

BUILD

API LIFECYCLE MANAGEMENT

MANAGEPUBLISH

CA Service Virtualization

CA Live API Creator

CA Mobile API Gateway

CA API Developer

PortalCA Mobile

App Services

CREATE

API

TEST

API

Agile Teams


Release Management

ProductOwner

ScrumMaster

ProductManager

DailyReviews

Roadmap

Vision

Backlog

SprintBacklog

CustomerValue

PLAN

ShippableProduct


Continuous Delivery

TESTCASETESTCASETESTCASE

TESTCASE

CA Service Virtualization

Test data warehouseDesign Spec

Requirements

CA Test Case Optimizer

CA Test Data Management

CA Application Test

CA Continuous Application Insight

TESTVIRTUAL SERVICE

Agile Teams


Release Management

ProductOwner

ScrumMaster

ProductManager

DailyReviews

Roadmap

Vision

Backlog

SprintBacklog

CustomerValue

PLAN

ShippableProduct


Continuous Delivery

CA Release Automation

DEPLOY

Integrate 100+ tools

Create continuous feedback

loops

Automate deployment

and promotion

Agile Teams


Release Management

ProductOwner

ScrumMaster

ProductManager

DailyReviews

Roadmap

Vision

Backlog

SprintBacklog

CustomerValue

PLAN

ShippableProduct


100 Days to 4 Days to deliver new

apps

4+ star rating of

mobile app in App Store

From 4 releases per year to one

every 3 weeks

FAST TIME TO MARKET

HIGHER QUALITY

CUSTOMER EXPERIENCE

CA DevOps solutions deliver Omnichannel

success for ING Group1

42% reduction in

time to deliver new

app

Fast-track project starts and customer

time to benefit

Dev concentrates

on innovation, IT focus on

internal drivers

FAST TIME TO MARKET

DRIVE GROWTH

BETTER USE OF RESOURCES

API management solutions drives business growth for

IceMobile2

66% reduction in dev cycle for loyalty app

Reduced performance

test cycle from 3 months

to 4 days

Saved $800k in

productivity wait time

FAST TIME TO MARKET

HIGHER QUALITY

REDUCE COSTS

CA Service Virtualization helps Nordstrom accelerate

digital innovation3


CA DevOps Solutions

Rapidly build and deliver high-quality apps that your customers love

Deliver a flawless customer experience with apps optimized for performance

DEVOPSAgile

OperationsContinuous

Delivery

Agile Platform & Consulting


© 2015 CA. ALL RIGHTS RESERVED.

Only CA has the scale, expertise, portfolio and approach to help your business succeed in the application economy.

A RELENTLESS FOCUS ON ENABLING YOUR SUCCESS

In a world full of disruption, it helps to have a guide.

Strategic advisor to the Fortune 501

Consulting expertise to rapidly enable

agile transformation

Innovators in the disciplines that

matter most

35 year leadership and

focus in software

CA World ‘15 Customer VIP Awards

Recognizing customers that have displayed outstanding Vision, Impact and Progress

VIP Award

Walter Kirner Senior Manager, IT

Services

VIP Award

Suzanne Kern-Conniff

Senior IT Manager

VIP Award

Rama Bandlapally

Director, Digital Quality Engineering

| Digital Technologies


Our promise…

To consistently deliver a superior experience by putting your organization at the center of all we

do. The ultimate measure of our success is through your success and earning your trust as a

strategic partner.

Invest to build

long-term

relationships

Deliver innovative

business outcomes

Commit to each

customer’s success

© 2015 CA. ALL RIGHTS RESERVED.


Continuous Delivery: the Strongest Link in Your Value Chain

Digital dynamics are reshaping the global economy, influencing the products and services that you bring to market and fundamentally changing the nature of your relationships with customers, which are increasingly driven and enabled by applications. Customers are defining value, and their behavior and preferences are dictating technology trends. Gaining and sustaining competitive advantage means putting customers at the center of everything you do by focusing on meeting their needs quickly, and relentlessly finding new and improved ways to create value.

Please join Michael Madden, General Manager, DevOps for his insights on how DevOps and Continuous Delivery are powerful links that strengthen your value chain by reinforcing your ability to create extraordinary experiences for your customers. You’ll learn how DevOps and Continuous Delivery can help your organization transform your processes, practices and technical frameworks, automate build, test and deployment, and significantly reduce friction―so that you can be first to deliver high-quality, relevant and reliable applications that your customers’ love.

Michael Madden

General Manager, DevOps


For More Information

To learn more, please visit:

http://cainc.to/Nv2VOe

CA World ’15

http://cainc.to/Nv2VOe

http://bit.ly/1wbjjqX