Collaborative Enterprises Enterprise 2.0 & Beyond

Dinesh TantriSocial Software Consultant

Enterprise 2.0 Is More Than Just Water Cooler Conversations

So What More Is It?

Its about :

Social Software – technology perspective

Managing Exceptions – Massive underbelly

Building “Social Wrappers” around enterprise apps

Leaving complexity where it belongs

But Then We Shouldn’t Forget That…

Social Software is necessary but not sufficient for Enterprise 2.0

Which Leads Us To The Often Ignored Dimensions Of Enterprise 2.0

๏ Understanding People & Organizational Readiness

๏ Reputation Patterns

๏ KM 2.0 - Personal KM Vs. Enterprise KM- Distribution & Aggregation – Yin & Yang of KM

2.0- Power Of Context- Collective Vs. Collaborative- Learning 2.0- Spaces 2.0- Role Of Ethnographers At Work

Missing in SLATESSocial structures within enterprises need to support reputation patterns

Named Levels

Numbered Levels

Top X

Points

Enterprise KM Has To Be A Emergent Property Of Personal KM

`

Distributed Conversations

Contextual Aggregation

The Yin & The Yang Of KM 2.0

๏ The power of “Context”Context

Context is the “Long Tail Of Knowledge”

Understand online behavioural patterns outside work

Use low cost probes to identify social objects at work

Identify social objects that have maximum gravitational pull

Unleash the collective around social objects that matter

Build bridges between the old and the new

Knowledge Stocks

Independent Learner

Factory Model Of Training

Linear & Rigid Paths

Primarily Cognitive

Passive

Knowledge Flows

Networked Learner

Learning Ecosystems

Custom JIT Learning Paths

Social & Cognitive

Immersive

Enterprise 2.0 Implications On Learning

Spaces 2.0 - Collaborative Physical Spaces – Increasingly Important In

Enterprise 2.0 Strategies

๏ Knowledge Work

๏ Ethnographers & Anthropologists

As distributed work forces become the norm, enterprises would need ethnographers to

understand how and where work gets done to get their Enterprise 2.0 strategy right

Gen Y Workforce – Collaboration Is A Way Of Life

In a truly Enterprise 2.0 ecosystem, “change will manage itself”

In the end Enterprise 2.0 holds the potential to help realize what Thomas Malone had to say a

few years ago in the “Future Of Work”

“… to have the best of both worlds—the economic and scale efficiencies of a large organization, and the human benefits of small ones: freedom, motivation, and flexibility.”

Image Credits๏ http://www.flickr.com/photos/ross/2583527371/sizes/o/

๏ http://www.flickr.com/photos/ari/2763815387/sizes/l/

๏ http://www.flickr.com/photos/trumpetca/2383941503/sizes/l/

๏ http://developer.yahoo.com/ypatterns/parent.php?pattern=reputation

๏ http://www.flickr.com/photos/chrismetcalf/8384724/sizes/l/

๏ http://www.flickr.com/photos/dazlambert/2245448147/sizes/l/

๏ http://www.flickr.com/photos/ross/541707092/sizes/l/

๏ http://www.flickr.com/photos/vanderwal/2367668334/

๏ http://www.flickr.com/photos/vanderwal/2366829885/in/photostream/

๏ http://www.flickr.com/photos/tanderson/2281188270/sizes/l/

๏ http://www.flickr.com/photos/kveton/2532376400/sizes/o/

๏ http://www.flickr.com/photos/spursfan_ace/2328879637/sizes/l/

๏ http://www.flickr.com/photos/cguille/2556176764/sizes/o/

Contacts๏ Twitter: http://twitter.com/dineshtantri

๏ Blog: http://dinesht.typepad.com

๏ Delicious: http://delicious.com/dineshsrinivas

๏ Email : dtantri@gmail.com