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Never go back to tape again! Learn about the advantages of Cloud Backup and the considerations in defining your strategy at both the diocese and church level.
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• The Risks We Need to Manage
• How to Effectively Manage Them
• Cloud Backup Models
• Cloud Backup Solutions:
• Features
• Choices
• Pricing
Why is a Church Bulletin Company
Talking About Technology?
Technology is not a panacea
• Accidental data loss
• System failures
• Hardware crashes
• Fraud
• Theft
• Natural disasters
Risks
• Of course you need backups
• Accidental data loss requires retention of incremental backups
• Theft and natural disasters requires offsite backups
• Fraud may require point-in-time backups
Mitigating These Risks
A story of good technology, with, unfortunately, bad processes, and insufficiently skilled personnel
Their Data Center had:• Cabling not just
unlabeled, but laying on the floor
• Dot matrix print spewing printer dust into the servers
• Cardboard boxes on top and next to server racks limiting ventilation
• And an enterprise class backup system that cost a lot of money, but failed every day
Backing Up Critical Parish Information
• Weekly backups to a separate medium
• Weekly QuickBooks backup procedures
• Monthly offsite backups
• Quarterly verifications
• No, the diocese isn’t responsible
• Keep Quickbooks current
IT General Controls
• Good processes start with documenting them and end with testing them
• IT General Controls come in two flavors and you need both:
• Preventative Controls – Controls that prevent failures
• Detective Controls – Controls that detect failure in other controls.
Backup Controlsfor LPI’s Online Donation System, WeShare
Backup Controls
# Control Type
1 Daily Backups Preventative
Quarterly Review Detective
PCI Level 1 Audit Report Detective
2 Quarterly Restore Test Detective
3 Encrypted Backups Preventative
Annual Review Detective
4 Data Center SSAE-16 Review
Detective
Mozy Pro
Cloud-based Backup SolutionsPros:By definition, your backups
are “off-site”Pay as you go; pay as you
growSimple to useSetup and forget about it
(both good & bad)One file / one subdirectory
restores are a breeze
Cons:- 1st Full Backup could take
weeks- Restores will take longer- Need to do the math on
the pay as you go service costs
- May drive upgrades to bandwidth
- Trust is a perceived issue- Can cause account /
password proliferation
Three Cloud-Based Strategies
• Barebones – Just protect what’s absolutely critical
• i.e. Quickbooks DB, CMS DB/Backups, My Documents Folder
• Hybrid – Your Cloud Backup isn’t you’re only backup
• Fully In the Cloud – All backups are based in the cloud
BarebonesJust backup critical files
• My Documents folder• Quickbooks (*.qbw)• Church Management System backups
• Some CMS come with their own cloud backup solution (i.e. ParishSoft’s Parishbackup.com)
• Cloud Solutions:• Google Drive – 1st 15 Gigs Free• Dropbox – 2 Gig Free, 100 Gig = $99/ year
• Challenges:• Account proliferation and control• No Centralized Management – Dropbox for
Business $750/year for 5 users
Hybrid
• Local and Cloud-based Storage
• Some traditional tape vendors are starting to move this way.
Hybrid Continued:
Leverage Your Application Vendor
Hybrid Continued: LPi’s cloud-based server provider
www.seekandfind.com• Publishes 4100 church bulletins weekly online• Average file size is 5 meg• 4100 X 5 X 12 weeks = 240 Gig online• Rackspace.com
and rsync• Decentralized
storage• Rackspace.com
comes with free daily snapshots
• And a 50 Meg Internet pipe!
Email• Unfortunately, most church mailboxes already are
backed up in the cloud
• Cloud solutions are great, but it’s the mishmash of @gmail.com, @yahoo.com, @hotmail.com, and heaven’s forbid, @aol.com that I struggle with
• Alternatives:
• Google Apps for Non-Profits – Its free for churches, reduced cost for schools
• Diocese email programs• LPi’s WeConnect program - $2/mailbox/month
Fully in the Cloud
• iBackup• MozyPro• CrashPlan• BackBlaze
• Starts at $9.95/month for 100 Gig• Additional solutions for:
– MS Exchange Servers – w/ single mailbox restores
– SQL Servers– Sharepoint– Supports Windows, Mac, Linux
• Can ship starter storage transfer devices
• $19.95 / month / computer• Servers and extra $6.99 / month• Costs go up after 50 Gig per server• Includes Data Shuttle starter drives for extra
cost• Very mature UI• Backed by EMC, an enterprise class storage
vendor• Just introduced AD integration
• $9.99 / computer w/ no diskspace limit when purchasing 3+ licenses
• Security focused– Legal & compliance holds– Private network options w/ public, private keys– LDAP and AD integration
• Claims top bandwidth performance• No direct Exchange or SQL Support
• $5 / month / computer• No size limit• More workstation / end-user focused
than server / enterprise focused• Continuous backup• Automatic encryption
The Wrap UP• Just because you can’t see the backup devices
doesn’t mean you shouldn’t trust them.
• However, as this saying goes, trust by verify
• Verify through documented policies and procedures and periodic control tests.
• Talk to each other; that the mission of DISC
• And help your churches, if you think you’re confused with the options imagine how that jack-of-all-trades support person is in the church.