A Chief Information Officer’s 12 Month Research Expedition through the Social Media/Web 2.0 Jungle andHandheld Devices

Tennessee IT SymposiumApril 20, 2010

Thomas DanfordChief Information OfficerTennessee Board of Regents

Ground Rules, Goals, and Objectives

•Nothing in this presentation should suggest the presenter is a Social Media/Web 2.0 or Mobile Device Expert!

• Discussion of the Trepredations, Motivations & Approach to Exploring Social Media

• Survey of Social Media Explored• Survey of Web 2.0 Offerings Explored• Discussion of the of the use of Smart Phones

with Social Media and Web 2.0• Developing a Cloud Strategy & Discoveries• Case Study of Social Media/Web 2.0

Personal Perspective

• Prior to February 2009 (strong commitment to mobile devices)

• February 2009 (received an iPod Touch “hand-me-down”)

• April 2009 (early “dabbling” with social media and iPod Touch)

• Post IT Symposium … (around July)

Preparing my presentation for the 2009 IT Symposium at Fall Creek Falls State Park. http://www.tntech.edu/itsymposium/11:39 AM Apr 18th, 2009 via web

My Early Trepredations/Fears with Social Media?

•Privacy Nightmares•Data Breaches•Account Security•Loss of Productivity (personal & staff)•Content & Interaction•Strategy•Reception by Gen X, Y, and Z•Exit Strategy???

Expedition’s Motivation & Rationale

•Facts(?) Reported in the Literature:▫This Year (2010) Gen Y+ will outnumber

my generation in the workforce▫96% of Gen Y uses social media▫80%+ of social media usage is on mobile

devices•My Children Think E-mail Passé• I’ve Worked & Taught in Higher Ed …

(researching technologies and trends?)

•What Could I Be Missing if I Don’t???

My Approach/Strategy

•Experiential (test & learn)•Observe & Monitor 1st •Engage & Share with “the Experts”

▫VSCC On-line Intro Class▫BarCamp http://bit.ly/3VTEUH▫PodCamp http://bit.ly/7YN3bg▫Geek Breakfast http://bit.ly/Eb3Nn▫Online (twitter, e-mail, IM)

•Mixture of Work/Hobby/Social

Lessons Learned (to date … many more to come I’m sure)

•Like any Technology, it can be used for Good as well an Evil Time Waster▫Breaking news & information▫Source for new ideas▫Research

•Quality or Quantity? Depends Upon Objectives

•There is a Daunting Amount to Learn

Web 2.0 Tools (with less of a social media slant)

• Google Search

• Gmail/Calendar

• Google Docs

• Google Voice & Talk

• Wolfram|Alpha

• iHeartRadio

• RSS Feeds

• Many Others …

Cloud Strategy?

Some Favorite Discoveries

•Social Media▫LinkedIn – Answers▫Twitter #hashtags

•Web 2.0▫Wolfram|Alpha▫iHeartRadio & Pandora

•iPhone▫ Built-in screen capture (Hold the "home"

button, then hit the "power/sleep" button)

▫ Clock countdown to sleep iPhone

Case StudyConsulting team consisting of 4 individuals from TN, CA, GA, and SC hired to do a technology assessment along with cost and risk analysis.

What (and How) was Social Media & Web 2.0 Utilized for the Project?•Twitter & LinkedIn Answers•Skype•Google Voice•Gmail & Calendar•box.net•Google Docs•Google Talk

Thanks for Attending!!!I would very much like to learn about your successes and challenges with social media, Web 2.0 and Smart Phones.

Drop me a line using passé e-mail: tdanford@tbr.edu

or …

http://twitter.com/tdanford

http://www.slideshare.net/tsdanford

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