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Appy And You Know It Lessons from the coal face of digital live events Chris Elmitt Managing Director, Crystal Interactive

Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

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Page 1: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Appy And You Know ItLessons from the coal face of digital live events

Chris ElmittManaging Director, Crystal Interactive

Page 2: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

From Where Do Our Enquiries Come?

Enquiries

1. Repeat customers2. App virgins3. Looking for a new provider4. Dazed and confused

Page 3: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

From Where Do Our Enquiries Come?

Enquiries

1. Repeat customers2. App virgins3. Looking for a new provider4. Dazed and confused

Page 4: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

THE TENCOMMANDMENT

SFOR APPINESS

Thou shalt worship no-one but the

decision-maker

I

Page 5: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt not falsely

resource the project

II

THE TENCOMMANDMENT

SFOR APPINESS

Page 6: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt obey the

laws of app

III

THE TENCOMMANDMENT

SFOR APPINESS

Page 7: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Cheap

Fast

The laws of

appFlexibl

e

The Laws Of App

Cheap, Fast and Flexible – Choose two

Page 8: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

THE TENCOMMANDMENT

SFOR APPINESS

Thou shalt consider thy connection

IV

Page 9: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Internet vs Local Network

InternetCheap

UbiquitousFamiliar

Integrated with social media

FlexibleAccessible

Local NetworkReliable

Page 10: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt set some objectives

V

THE TENCOMMANDMENT

SFOR APPINESS

Page 11: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Set Objectives

B UILD COMMITMENT

C REATE CONNECTIONS

A CCELERATE DECISION-MAKING

D EEPEN UNDERSTANDING

Page 12: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt innovate

VI

THE TENCOMMANDMEN

TSFOR APPINESS

Page 13: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt be

distinctive

VII

THE TENCOMMANDMEN

TSFOR APPINESS

Page 14: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt not speak in

tongues

VIII

THE TENCOMMANDMEN

TSFOR APPINESS

Page 15: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt consider the user

IX

THE TENCOMMANDMEN

TSFOR APPINESS

Page 16: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thou shalt delight

thy client

X

THE TENCOMMANDMEN

TSFOR APPINESS

Page 17: Chris Elmitt at LiveTECH2014 "Appy And You Know It". The 10 Commandments for Event App Success from Crystal Interactive

Thank [email protected]

Call 020 3176 2000