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ENVIRONMENTAL RESOURCES MANAGEMENT
IDEASCALE
Environmental Resources Management Connecting a Global Community
Environmental Resources Management (ERM) is a leading global provider of environmental, health, safety, risk, social consul=ng services and sustainability-‐related services. They have more than 160 offices in over 40 countries and territories employing more than 5,000 people. Those employees work on projects around the world to help their clients understand and manage the sustainability challenges that the world is increasingly facing.
In order to help meet their mission and grow their business, ERM decided to launch an idea tournament on IdeaScale technology that collected ideas from their 5,000 employees around the world. Employees were initially invited to participate in the tournament in an email from their CEO as well as follow-up communications on the company intranet and various senior leadership reminders. They also invited employees to par=cipate in an internal social media campaign called “Where in the World is the ERM Innova=on Tournament?,” in which people could submit pictures of themselves with the Tournament logo sticker they’d received. These pictures were posted to their IdeaScale community.
ERM directed its employees to share market-facing ideas about how to improve their company, but also ended up receiving suggestions about how to improve internal processes, as well. Ideas were gathered in three rounds and each round included a judging phase:
• In Round One, ERM looked for ideas that would transform ERM's compe==ve edge in the global marketplace by leveraging exis=ng technology. Those ideas were evaluated by judges who shortlisted their top 25 entries.
• In Round Two, the authors of the top 25 entries received mentoring sessions and provided addi=onal informa=on for evalua=on and feedback on their ideas. The full workforce of employees were then invited to vote on those entries and five ideas were shortlisted.
• In Round 3, idea authors received coaching for a “proof of concept” prototype and conducted an idea dry run. The shortlisted idea authors delivered presenta=ons of their solu=ons and one winner was selected and their idea was implemented.
The remaining ideas will be addressed by a global commiNee of employees who will harvest the tangible concepts for implementa=on at a later date.
2IdeaScale Case Studies
3IdeaScale Case Studies
The results were remarkable:
• More than 3,000 employees par=cipated in the program (a 69% adop=on rate) and developed 465 new ideas.
• ERM also noted that they learned of many new concepts that would improve their business, both for their clients, as well as their employees.
• The team also remarked on the high quality of submissions that were received from team members all over the world.
“Not only did we gather numerous innovative ideas, we connected our global workforce in a way that we’d never done before,” said Erin Malvezzi, Senior Marketing Coordinator at ERM, “launching an employee engagement program for a workforce as diverse as ours was extraordinarily powerful and rewarding.”Although it was ERM’s first ideation tournament, they predict that it won’t be their last.
FOR MORE INFORMATION [email protected]
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