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Cart Attack February 13, 2012 special presentation for: presented by: Eric Miller, Director, Product Management

"Cart Attack" presented at the IR Web Design & Usability Conference

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Page 1: "Cart Attack" presented at the IR Web Design & Usability Conference

CartAttack

February 13, 2012

special presentation for:

presented by: Eric Miller, Director, Product Management

Page 2: "Cart Attack" presented at the IR Web Design & Usability Conference
Page 3: "Cart Attack" presented at the IR Web Design & Usability Conference
Page 4: "Cart Attack" presented at the IR Web Design & Usability Conference

It’s about Your Business

What is your business/brand strategy?

What is the stomach for risk?

•Gilt Group - need for speed

•David’s Bridal - registration

Page 5: "Cart Attack" presented at the IR Web Design & Usability Conference

best practicesmakes perfect

Page 6: "Cart Attack" presented at the IR Web Design & Usability Conference

Before AfterTake your

customers directly to the cart on an

‘ADD’, or highlight when a product has been added

this way please

Page 7: "Cart Attack" presented at the IR Web Design & Usability Conference

Header

Dropdown

Intersticial w/ Upsel!

cart cues

Page 8: "Cart Attack" presented at the IR Web Design & Usability Conference

customer testimonials

Page 9: "Cart Attack" presented at the IR Web Design & Usability Conference

Try QuickView in Cart

details...details

Page 10: "Cart Attack" presented at the IR Web Design & Usability Conference

eyes on the prize

Page 11: "Cart Attack" presented at the IR Web Design & Usability Conference

eyes on the prize

Page 12: "Cart Attack" presented at the IR Web Design & Usability Conference

eyes on the prize

Present the cart contents

throughout the checkout funnel

Page 13: "Cart Attack" presented at the IR Web Design & Usability Conference

watch the door“If there is a coupon box,

there must be a code I can find”

Page 14: "Cart Attack" presented at the IR Web Design & Usability Conference

watch the door“If there is a coupon box,

there must be a code I can find”

so hide it

Page 15: "Cart Attack" presented at the IR Web Design & Usability Conference

watch the door“If there is a coupon box,

there must be a code I can find”

so hide it

Page 16: "Cart Attack" presented at the IR Web Design & Usability Conference

buttons do matter

optimize the button by user segment, New vs. Return, International customers, and more

Page 17: "Cart Attack" presented at the IR Web Design & Usability Conference

matter of trust

accreditation

Service and price guarantees create re-assurance, include these with your other trust logos.

Page 18: "Cart Attack" presented at the IR Web Design & Usability Conference

show me the money

Remember a returning customers preferred payment type and remove others

Page 19: "Cart Attack" presented at the IR Web Design & Usability Conference

welcome back

Page 20: "Cart Attack" presented at the IR Web Design & Usability Conference

all together now

Page 21: "Cart Attack" presented at the IR Web Design & Usability Conference

relevance

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Page 24: "Cart Attack" presented at the IR Web Design & Usability Conference

It’s about Relevance

Deliver the right message, to the right person at the right time

Serve all your customers, not just majority

Achieve relevance

Page 25: "Cart Attack" presented at the IR Web Design & Usability Conference

affiliate consistency

Page 26: "Cart Attack" presented at the IR Web Design & Usability Conference

email continuity

ban"erconsistency

Page 27: "Cart Attack" presented at the IR Web Design & Usability Conference

geotargeting

Page 28: "Cart Attack" presented at the IR Web Design & Usability Conference

“2 Day Sale” badge

merchandising

Page 29: "Cart Attack" presented at the IR Web Design & Usability Conference

Unfulfilled promise of eCommerce

Manage website content quickly & easily

Make data-driven marketing decisions

Deliver the right message, to the right person at the right time

so you can

Increase AOV & Conversion RateDrive revenue

Page 30: "Cart Attack" presented at the IR Web Design & Usability Conference

100 top retailers

active on every page, every visitor, every day

NFLSHOP.COM

Gomez top 10 fastest sites

* * *

*

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It’s all about CLiCs*

Concurrent Live Campaigns

Do more, learn faster, grab revenue

Page 32: "Cart Attack" presented at the IR Web Design & Usability Conference

MonetateAgility Suite