CA UIM for z Systems Technical Deep Dive: Get the Right People Solving Problems Faster!

CAUIMforzSystemsTechnicalDeepDive:GettheRightPeopleSolvingProblemsFaster!

LowellH.Higley

Mainframe

CATechnologiesSr PrincipalProductManagerMFX22E

@LinuxLowell#CAWorld

2 ©2015CA.ALLRIGHTSRESERVED.@CAWORLD #CAWORLD

©2015CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.

Thecontentprovided inthis CAWorld2015presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.

ForInformationalPurposesOnlyTermsofthisPresentation


Abstract

DiscoverhowCAUnifiedInfrastructureManagement(CAUIM)forzSystemshelpsyougainaholisticviewofyourbusinessservicesthatspanmobile-to-mainframe.LearnhowtousethenewCAUnifiedInfrastructureManagementforzSystemsprobestomonitoryourmainframeaspartoftheoverallITinfrastructurefromasinglepaneofglass.

LowellHigley

CATechnologiesSeniorPrincipalProductManager


Agenda

CAUIMFORZSYSTEMSARCHITECTURALOVERVIEW

AVAILABLEZSYSTEMMETRICS

BUILDINGTRUECROSSENTERPRISEDASHBOARDS

USINGCA UIM FORZTOLOWERMTTR

1

2

3

4


SkillsAssumptions

§ FamiliarwithCAUIM(butnotexperts)– CannavigatearoundanduseCAUIMforz– Understandsprobes,metrics,thresholds,andalarms– Understandstheconceptofcustomdashboards

§ UnderstandsbasiczSystemsfunctionalityandterminology

CAUnified InfrastructureManagement forzSystems

Thissessionassumesthefollowingaboutaudienceknowledge


Purpose

§ Notaninstructional“howto”

§ Providebuildingblockstocreatesinglepaneofglass


Thissessionassumesthefollowingaboutaudienceknowledge

CAUnifiedInfrastructureManagementforzSystemsOverview

Agenda

CA UIM ARCHITECTURE

CA UIM FOR Z SYSTEMS PROBE PACKS

SYSTEM AND SKILLS REQUIREMENTS

Z SYSTEM DEVELOPMENT PHILOSOPHY

Z SYSTEM PROBE ARCHITECTURE

PREREQUISITES

1

2

3

4

5

6

CAUnifiedInfrastructureManagementArchitecture

Collect

Display

Correlate/Aggregate

§ MessageBus

§ OpenAPIs

§ 3rdpartyintegration

§ AgentOptional

§ 180+Probes

§ SDKsavailable

§ Multi-Tenant

§ 3rd PartyIntegration

§ EasilySkin-able

HubDataRepository

AgentBased(Probeslocatedoneachserver)

P P PCPU,Disk,Memory,Logs,Services,Processes,etc.

Agentless(Probesremotelytalktodevices)

P P PNetwork,Databases,Cloud,etc.

Server Server

UNIFIEDMONITORINGOFPUBLICANDPRIVATEITENVIRONMENTS

ApplicationCommercial &Custom

DatabaseIT&Business

CloudPublic &Private

NetworkLAN&WAN

PowerEfficiency

z SystemsServerPhysical&Virtual


CAUnifiedInfrastructureManagementArchitecture

Collect

Display

Correlate/Aggregate

§ MessageBus

§ OpenAPIs

§ 3rdpartyintegration

§ AgentOptional

§ 180+Probes

§ SDKsavailable

§ Multi-Tenant

§ 3rd PartyIntegration

§ EasilySkin-able

HubDataRepository

AgentBased(Probeslocatedoneachserver)

P P PCPU,Disk,Memory,Logs,Services,Processes,etc.

Agentless(Probesremotelytalktodevices)

P P PNetwork,Databases,Cloud,etc.

Server Server

UNIFIEDMONITORINGOFPUBLICANDPRIVATEITENVIRONMENTS

ApplicationCommercial &Custom

DatabaseIT&Business

CloudPublic &Private

NetworkLAN&WAN

PowerEfficiency z SystemsServer

Physical&Virtual


CAUIMforzSystems– ProbePackSummary

CAUIMStorageforzSystemsprobepack

CAUIMOperationsforzSystemsprobepack

CAUIMforzSystemsBuiltontheCAUIMplatform,thesolution provides abusiness serviceviewacrossdatacenterinfrastructure,including theindustry’s mostcompletezSystemscoverage:z/OS,z/VMandLinuxonz

Feedsmetricsdatafromthez/OSoperatingsystemintoCAUIMsuchas:• Syspleximages• LPARs• z/OSinstances• Startedtasks• Systemtasks• ChannelI/O

CAUIMforz/VMsystemsprobepack

FeedsmetricsdatafromthemainframestorageenvironmentintoCAUIMsuchas:• DASD• HFSandNFSmountpoints• FibreChannelports

Feedsmetricsdatafromthemainframez/VMhypervisoranddatarelatedtoguestsrunningonz/VMsuchas:• System/GuestCPU• Pagevolume,spoolvolume,wait

states.• TotalCPU• ResidentMemory• WorkingSet• PageReadandPageWrites• NetworkMetrics


DevelopmentPhilosophyCAUnified InfrastructureManager(UIM)forzSystems

Basic,LightWeightDataSourcesProvide top15to20metricsofvaluewithonlyOSdependencies

Advanced,HeavierDataSourcesProvide additionalmetricswithsomeheavierdependencies

ApplicationDataSourcesProvide substantialmetrics/dataandfunctionalitywithapplications

OperationsAnalyst

TechnicalSpecialist

Road

map

Prio

rity


CACommonServices

CAUIMforzProduct/TechnologyArchitecture

UIMServer

UMP

SystemzProbe

zSystemsDataSources

UIMInfrastructure

SystemzProbe

CIMServer(RMF)

CAProducts

ConnectorLayer

z/VM(MonitorRecords)

RESTAPI+ResourceModel

CIM CCS Prod z/VMDataService

Distributed(CAUIMHub)

z SystemsData

Collector

CurrentlyGA


zSystemsDataSources

CIMServer1

IBMSoftwareRunningon

z/OS

DataCollectorfor

z/VM1

CIMServer2

DataCollectorfor

z/VM2

Dependingontheresourcerequested,therequestfromtheDataServiceProbegoeseithertoCIMServers(IBM

Software)orDataCollectorsforz/VM(CASoftware).TheCIMServerrunsonz/OS,andtheDataCollectorsrunon

z/Linuxunderz/VM.

CASoftwareRunningonLinuxunder

z/VMRMFDDS RMFDDS

IBMSoftwareRunningon

z/OS

TherequeststoCIMpulltheirmetricsbygoingtotheRMFDDSServer,GPMSERVE.TheRMFDDSserverisanhttp-enabled

serverthatservesrequestsforRMFdata.TherequeststotheDataCollectorspulltheir

metricsbyusingIBMsMonReader.

NetworkRequestFromDataServiceProbeonWindows/Linux


DataCollectorforz/VMinSomeMoreDetail

ConnectorLayer


MonReader ConnectorDataCollectorforz/VM

DataCollectorforz/VMisaspecializedinstanceoftheDataServiceProbecodebase,soyouwillseesimilaritiesgoing

forwardthroughthedifferentpresentations.

NetworkRequestFromDataServiceProbe


CAUIMHighLevelArchitecture

TheUIMinfrastructureshowedhereisinstalledonaWindowsorLinuxmachine.TheUIM/UMPinstalliscoveredaspartofanother training.UMPistheuserinterfacefortheUIM

server.

• ThezSystemsProbesetisinstalledthroughCAUIM.• CAUIMwillconfigureamachineasarobot.• Then,therobotcanhaveprobes installedunderneathit.• ValidmachinesareWindows andLinux.

UIMServer

UMP

UIMInfrastructure

CAUIMProbesrunningonWindows/Linux


CAUIMforzSystemProbesCAUIM

StorageforzSystemsProbe

DataServiceProbe

“Connector”Layer


CIMConnector z/VMConnector

DataServiceProbe

CAUIMOperationsforzSystemsProbe

CAUIMforz/VMsystems

Probe

RequesttozSystemsSoftware

• TheseprobesrunonWindowsorLinux,andtheyareinstalledthroughCAUIM.

• ThezSystemsProbesallrequestdatafromtheDataServiceprobebelow.

TheDataServiceProbetakesrequestsfromzSystems

Probes, andreturnsdatabyconnectingtosoftwarerunningonzSystems,describedonthenextslide.Theconnections are

brokeredby“connectors”withintheDataServiceProbe.


CAUIMforzSystemsHighLevelSecurityDiagram

CIMDataSource1

DataCollectorforZVM1

CIMDataSource(s) 2+

DataCollectorforZVM2+

SSL

SSL

LDAPServer

DataSourceCredentials

MainframeSecurity(SAF)

MainframeSecurity(SAF)

DataServiceProbe

zStorage, zOps,z/VMProbe(s)

SSL

SSL

AllSSLConnections canbeoptionallydisabledforsetup

andtestingpurposes.Prereq:KeyringSetupforTLS

Prereq:RMFandGPMSERVE


Prerequisites– OperationsandStorage

§ CAUIM8.2+

§ IBMz/OS1.13or2.1

§ CIMServerforz/OS

§ ResourceManagementFacilityforz/OS– ConfiguredasadataprovidertoCIM



Prerequisites– z/VM

§ CAUIM8.2+

§ IBMz/VM6.2or6.3

§ AvailableLinuxguest– SUSESLES11SP3(min1gbRAM)– RedHatRHEL6.5or6.6(min512mbRAM)– 70mb diskspace– IBMJRE7or8



SkillsRequired

§ z/OSSysProg– Install/configureRMF*– Install/configureCIM**

*Alreadyinstalledbymajorityofcustomers**Notinstalled thatoften


§ z/VMSysProg– Insertstatementsinuserdir– Definememory– Activatesystemservices– ProvisionLinuxGuest

§ LinuxAdmin– ConfigureinstallOS&

prerequisites§ UIMProbeInstallation

Q&A

UnifiedMonitoringBestPractices

Agenda

CONSIDERATIONS

METRICS, THRESHOLDS AND ALARMS

1

2


Considerations

§ Normalization– Diskisdisk..OrisitDASD?

§ Mainframe-isms– WhatlevelofCPUutilization

isgood(vs.distributed)?


ThingstoconsiderwhenextendingCAUIMtozSystems


Metrics

§ CPU(CP,zIIP,zAAP)



ThresholdsCAUnified InfrastructureManagement forzSystems

SEVERITY OPERATOR VALUE

Critical > 85%

Major > 75 to85%

Minor >= 65to75%


AlarmsCAUnified InfrastructureManagement forzSystems

SEVERITYBASEDONTHRESHOLD


CAUIMOperationsforzSystemsProbePack


OperationsProbeHierarchyCAUnified InfrastructureManagement forzSystems

CECLPAR

z/OS

StartedTask

System Task

Channels

Sysplex Coupling Facilities


OperationsProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems

Name QOS DescriptionCECCPUsage% QOS_CEC_CP_USAGE_PCT PercentageofCPusedbyCEC

CECzAAP Usage% QOS_CEC_ZAAP_USAGE_PCT PercentageofzAAP usedbyCEC

CECzIIPUsage% QOS_CEC_ZIIP_USAGE_PCT PercentageofzIIPusedbyCEC

CEC



Name QOS DescriptionLPARCPUUsage% QOS_LPAR_TOTAL_CPU_USAGE_PCT PercentageofdefinedCPUusedbythis

LPAR

LPARzAAP Usage% QOS_LPAR_ZAAP_USAGE_PCT PercentageoftotalzAAP usageinanLPAR

LPARzAAP CPUsage% QOS_LPAR_ZAAP_ON_CP_USAGE_PCT PercentageofzAAP CPusageinanLPAR

LPARCPUsage% QOS_LPAR_CP_USAGE_PCT PercentageoftotalCPusageinanLPAR

LPARzIIPCPUsage% QOS_LPAR_ZIIP_ON_CP_USAGE_PCT PercentageofzIIPCPusageinanLPAR

LPARzIIPUsage% QOS_LPAR_ZIIP_USAGE_PCT PercentageoftotalzIIPusageinanLPAR

LPAR



z/OS

Name QOS Descriptionz/OSState QOS_ZOS_STATE Indicatestheoverallstateofthez/OSsystem

z/OSUserCount QOS_ZOS_USER_COUNT Totalnumberofusersloggedonto thez/OSsystem

z/OSProcessesCount QOS_ZOS_TOTAL_PROCESSES_COUNT TotalnumberofUNIX®processesandactiveaddressspaceson thez/OSsystem

z/OSActiveAddressSpaceCount

QOS_ZOS_ADDRESS_SPACE_COUNT Numberofactiveaddressspacesonthez/OSsystem

z/OSVirtualMemoryPages/second

QOS_ZOS_PAGE_RATE_PAGES_PER_SEC Numberofvirtualmemorypageinspersecond

z/OSzAAPUsage% QOS_ZOS_ZAAP_USAGE_PCT PercentageofzAAP usedbythez/OSsystem

z/OSzIIPUsage% QOS_ZOS_ZIIP_USAGE_PCT PercentageofzIIP usedbythez/OSsystem

z/OSCPUsage% QOS_ZOS_CP_USAGE_PCT PercentageofCPusedby thez/OSsystem

z/OSzAAPCPUsage% QOS_ZOS_ZAAP_ON_CP_USAGE_PCT PercentageofzAAP CPusageinaz/OSsystem

z/OSzIIP CPUsage% QOS_ZOS_ZIIP_ON_CP_USAGE_PCT PercentageofzIIP CPusageinaz/OSsystem



STC

Name QOS Description

StartedTaskCPUUsageMilliseconds

QOS_ZOS_STARTED_TASK_CPU_USAGE_MS

TotalamountofCPUusedbytheStartedTaskinmilliseconds

StartedTaskWorkingSetSizeMB

QOS_ZOS_STARTED_TASK_WORKING_SET_SIZE_MB

PhysicalMemoryallocatedbytheStartedTaskinmegabytes



System

Tasks


SystemTaskCPUUsageMilliseconds

QOS_ZOS_SYSTEM_TASK_CPU_USAGE_MS

TotalamountofCPUusedbytheSystemTaskinmilliseconds

SystemTaskWorkingSetSizeMB

QOS_ZOS_SYSTEM_TASK_WORKING_SET_SIZE_MB

PhysicalMemoryallocatedbytheSystemTaskinmegabytes



Chan

nels


ChannelReceivedBytes/second

QOS_ZOS_CHANNEL_RECEIVED_BYTES_PER_SEC

Totalnumberofbytesreceivedinbytespersecond, includingframingcharacters

ChannelTransmittedBytes/second

QOS_ZOS_CHANNEL_TRANSMITTED_BYTES_PER_SEC

Totalnumberofbytestransmittedinbytespersecond, includingframingcharacters

ChannelErrors/second

QOS_ZOS_CHANNEL_ERRORS_PER_SEC Numberofnetworkerrorspersecond

ChannelNetworkPortUsage%

QOS_ZOS_CHANNEL_NETWORK_PORT_USAGE_PCT

Percentageofchannelcapacityusedbythez/OSsystem



SysPlex Name QOS Description

Sysplex State QOS_SYSPLEX_STATE IndicatesthecurrentstateoftheSysplex



Coup

ling

Facilities Name QOS Description

CouplingFacilityState QOS_SYSPLEX_COUPLING_FACILITY_STATE

IndicatesthecurrentstateoftheCouplingFacility

CouplingFacilityProcessorUsage%

QOS_SYSPLEX_COUPLING_FACILITY_PROCESSOR_USAGE_PCT

PercentageofprocessorusedbytheCouplingFacility


OperationsProbeBestPractices

TheCouplingFacilitiesshouldalwaysbeinarunningstate.SetalarmfortheCouplingFacilitiesstatebasedonthethresholdvaluessuggestedbelow.


QOS_SYSPLEX_COUPLING_FACILITY_STATE

Severity Operator Value

Critical == 6 or9


CAUIMStorage

forzSystemsProbePack


StorageProbeHierarchyCAUnified InfrastructureManagement forzSystems

CEC LPAR z/OS

DASDsHFSNFS

FCPorts


Name QOS DescriptionActiveTime% QOS_ZOS_DASD_ACTIVE_TIME_PCT Percentageoftimethedisk unitwas

activelyprocessingrequests.AverageUsage% QOS_ZOS_DASD_USAGE_PCT Percentageofaveragedeviceinuse.DASDAvailableSpaceMB

QOS_ZOS_DASD_AVAILABLE_SPACE_MB

AvailablespaceonDASDdeviceinMB.

IOIntensityMilliseconds

QOS_ZOS_DASD_IO_INTENSITY_MS Wait-timefordeviceinmilliseconds,wherethevaluecanbegreaterthan1000.

IOQueueDepthCount

QOS_ZOS_DASD_IO_QUEUE_DEPTH_COUNT

AveragenumberofI/Orequests currentlyinqueue.

OperationalState QOS_ZOS_DASD_STATE Returns2- OK,9- Stopping, 10Stopped

Response TimeMilliseconds

QOS_ZOS_DASD_RESPONSE_TIME_MS

AveragetimerequiredtocompleteanI/Orequestinmilliseconds.

DAS

DStorageProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems



FCPort ReceivedBytes/second QOS_ZOS_FCPORT_RECEIVED_BYTES_PER_SEC Totalnumberofbytesreceivedpersecond.

FCPort ReceivedPackets/second

QOS_ZOS_FCPORT_RECEIVED_PACKETS_PER_SEC Totalnumberofpacketsreceivedpersecond.

FCPort TransmittedBytes/second

QOS_ZOS_FCPORT_TRANSMITTED_BYTES_PER_SEC Totalnumberofbytestransmitted persecond.

FCPort TransmittedPackets/second

QOS_ZOS_FCPORT_TRANSMITTED_PACKETS_PER_SEC Totalnumberofpacketstransmitted persecond.

StorageProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems


HFSMetricsName QOS Description

Hierarchical FilesystemAvailableSpaceMB

QOS_ZOS_HFS_AVAILABLE_SPACE_MB SpaceavailableontheHierarchical FilesysteminMB.

Hierarchical FilesystemUsage%

QOS_ZOS_HFS_USAGE_PCT PercentageofamountofHierarchical Filesysteminuse.

Read-write statusoftheHierarchical Filesystem

QOS_ZOS_HFS_READ_WRITE_STATE Read-write statusoftheHierarchical Filesystem


NFSMetricsName QOS Description

Network FilesystemAvailableSpaceMB

QOS_ZOS_NFS_AVAILABLE_SPACE_MB SpaceavailableontheNetworkFilesysteminMB.

Network FilesystemUsage% QOS_ZOS_NFS_USAGE_PCT PercentageofamountofNetwork Filesysteminuse.

Read-write statusoftheNetwork Filesystem

QOS_ZOS_NFS_READ_WRITE_STATE Read-write statusoftheNetwork


CAUIMforz/VMsystems

ProbePack


z/VMProbeHierarchyCAUnified InfrastructureManagement forzSystems



MonitoredMember Count

QOS_CLUSTER_MONITORED_MEMBER_COUNT

NumberofmembersintheSSIclustercurrentlybeingmonitored.Cl

uster

z/VMProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems


Name QOS DescriptionRunningStateofGuest

QOS_GUEST_RUN_STATE Runningstateofguest.0=stopped1=runningNote: Atthistimewedonotmonitorinactiveguests.G

uestCou

ntz/VMProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems


Name QOS DescriptionActiveGuestCount QOS_HYPERVISOR_GUEST_RUNNI

NG_COUNTNumberofvirtualguestmachinesrunningonthehypervisor.

Gue

stCou

ntz/VMProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems


Name QOS DescriptionAggregateSystemCPUUsage

QOS_HYPERVISOR_CPU_AGGREGATE_SYSTEM_CPU_USAGE_PCT

PercentageofCPUusedbysystem(aggregateofallCPUs).

AggregateGuestCPUUsage

QOS_HYPERVISOR_CPU_AGGREGATE_GUEST_CPU_USAGE_PCT

PercentageofCPUusedbyguests(aggregateofallCPUs).

AggregateTotalCPUUsageQOS_HYPERVISOR_CPU_AGGREGATE_TOTAL_CPU_USAGE_PCT

PercentageoftotalCPUusedbysystemandguests(aggregateofallCPUs).

GuestCPUUsage/percentQOS_HYPERVISOR_CPU_GUEST_CPU_USAGE_PCT PercentageofthisCPUusedbyguests.

SystemCPUUsage/percent

QOS_HYPERVISOR_CPU_SYSTEM_CPU_USAGE_PCT PercentageofthisCPUusedbysystem.

TotalCPUUsage/percentQOS_HYPERVISOR_CPU_TOTAL_CPU_USAGE_PCT PercentageofthisCPUusedbysystemandguests.

AggregateVirtualCPUUsage

QOS_GUEST_CPU_AGGREGATE_VIRTUAL_USAGE_PCT

PercentageofCPUusedbyguest(aggregateofallvirtualCPUs).

CPU




TestIdleWaitStateQOS_HYPERVISOR_WAIT_STATE_TEST_IDLE_PCT Percentageofguestsintestidlewaitstate.

TestIdleSVMWaitState

QOS_HYPERVISOR_WAIT_STATE_TEST_IDLE_SVM_PCT Percentageofguests intestidleSVMstate.

PageWaitState QOS_HYPERVISOR_WAIT_STATE_PAGE_PCT Percentageofguests inpagewaitstate.

CPUWaitState QOS_HYPERVISOR_WAIT_STATE_CPU_PCT Percentageofguests inCPUwaitstate.

I/OWaitState QOS_HYPERVISOR_WAIT_STATE_IO_PCT Percentageofguests inI/Owaitstate.

SimulationWaitStateQOS_HYPERVISOR_WAIT_STATE_SIMULATION_PCT

Percentageofguests insimulationwaitstate.

Console WaitState QOS_HYPERVISOR_WAIT_STATE_CONSOLE_PCTPercentageofguests inconsolewaitstate.

OtherWaitState QOS_HYPERVISOR_WAIT_STATE_OTHER_PCT Percentageofguests inotherwaitstate.

WaitState



Name QOS DescriptionAggregatePageVolumeUsage

QOS_HYPERVISOR_PAGE_VOL_AGGREGATE_USAGE_PCT

Usedspaceonpagevolume aspercentageoftotal(aggregateofallpagevolumes).

AggregatePageVolumeReads/sec

QOS_HYPERVISOR_PAGE_VOL_AGGREGATE_READS_PER_SEC

Numberofpagevolume readspersecond(aggregateofallpagevolumes).

AggregatePageVolumeWrites/sec

QOS_HYPERVISOR_PAGE_VOL_AGGREGATE_WRITES_PER_SEC

Numberofpagevolumewritespersecond(aggregateofallpagevolumes).

PageVolumeUsageQOS_HYPERVISOR_PAGE_VOL_USAGE_PCT

Usedspaceonpagevolume aspercentageoftotal.

PageVolumeReads/sec

QOS_HYPERVISOR_PAGE_VOL_READS_PER_SEC Numberofpagevolume readspersecond.

PageVolumeWrites/sec

QOS_HYPERVISOR_PAGE_VOL_WRITES_PER_SEC Numberofpagevolumewritespersecond

PageVolum

ez/VMProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems


Name QOS DescriptionAggregateSpoolVolumeUsage

QOS_HYPERVISOR_SPOOL_VOL_AGGREGATE_USAGE_PCT

Usedspaceonspool volumeaspercentageoftotal(aggregateofallspool volumes).

AggregateSpoolVolumeReads/sec

QOS_HYPERVISOR_SPOOL_VOL_AGGREGATE_READS_PER_SEC

Numberofspool volumereadspersecond(aggregateofallspool volumes).

AggregateSpoolVolumeWrites/sec

QOS_HYPERVISOR_SPOOL_VOL_AGGREGATE_WRITES_PER_SEC

Numberofspool volumewritespersecond(aggregateofallspool volumes).

Spool VolumeUsageQOS_HYPERVISOR_SPOOL_VOL_USAGE_PCT

Usedspaceonspool volumeaspercentageoftotal.

Spool VolumeReads/sec

QOS_HYPERVISOR_SPOOL_VOL_READS_PER_SEC Numberofspool volumereadspersecond.

Spool VolumeWrites/sec

QOS_HYPERVISOR_SPOOL_VOL_WRITES_PER_SEC Numberofspool volumewritespersecond.

Spoo

lVolum

ez/VMProbeAvailableMetricsCAUnified InfrastructureManagement forzSystems



ActiveTraceIDCountQOS_HYPERVISOR_VSWITCH_ACTIVE_TRACEID_COUNT CountofactivetraceIDsonthisvirtualswitch.

LinuxGuestinSnifferModeCount

QOS_HYPERVISOR_VSWITCH_LINUX_SNIFFER_MODE_GUESTS_COUNT

Countoflinuxguestsinsniffermodeonthisvirtualswitch.

ReceivedBytes/secQOS_HYPERVISOR_VSWITCH_RECEIVE_RATE_BYTES_PER_SEC

Rateinbytespersecondofdatareceivedonthisvirtualswitch.

ReceivedDiscardedPackets/sec

QOS_HYPERVISOR_VSWITCH_RECEIVE_DISCARDED_RATE_PACKETS_PER_SEC

Rateinpacketspersecondofdiscardedinboundpacketsonthisvirtualswitch.

ReceivedErrorPackets/secQOS_HYPERVISOR_VSWITCH_RECEIVE_ERROR_RATE_PACKETS_PER_SEC

Rateinpacketspersecondofinbounderrorsonthisvirtualswitch.

ReceivedPackets/secQOS_HYPERVISOR_VSWITCH_RECEIVE_RATE_PACKETS_PER_SEC

Rateinpacketspersecondofdatareceivedonthisvirtualswitch.

TransmittedBytes/secQOS_HYPERVISOR_VSWITCH_TRANSMIT_RATE_BYTES_PER_SEC

Rateinbytespersecondofdatatransmittedonthisvirtualswitch.

TransmittedDiscardedPackets/sec

QOS_HYPERVISOR_VSWITCH_TRANSMIT_DISCARDED_RATE_PACKETS_PER_SEC

Rateinpacketspersecondofdiscardedoutboundpacketsonthisvirtualswitch.

TransmittedErrorPackets/sec

QOS_HYPERVISOR_VSWITCH_TRANSMIT_ERROR_RATE_PACKETS_PER_SEC

Rateinpacketspersecondofoutbounderrorsonthisvirtualswitch.

TransmittedPackets/secQOS_HYPERVISOR_VSWITCH_TRANSMIT_RATE_PACKETS_PER_SEC

Rateinpacketspersecondofdatatransmittedonthisvirtualswitch.

VSwitch




MemoryPageReads/SecQOS_GUEST_MEMORY_PAGE_READS_PER_SEC

Therateinpagespersecondofpagesreadfromapagediskforthisguest.

MemoryPageWrites/SecQOS_GUEST_MEMORY_PAGE_WRITES_PER_SEC

Therateinpagespersecondofpageswrittentoapagediskforthisguest.

ResidentMemory QOS_GUEST_MEMORY_RESIDENT_MBGuest'sresidentmemoryinmegabytes.Thisisthememorythatisnotpagedouttodisk.

WorkingSetMemory QOS_GUEST_MEMORY_WORKING_SET_MB

Guest'sworkingsetmemoryinmegabytes.ThisisthememoryneededfortheguesttobedispatchedonarealCPU.

Mem

ory


Q&A

BuildingTrueCrossEnterpriseDashboards


DashboardUsers

§ ExecutiveManagement

§ OperationsManagement

§ Generalists– HelpDeskAnalysts– ITOperationsAnalysts

§ MainframeTeam– Management– Specialists/Experts


SinglePaneofGlassBusinessServiceVisibility

FRONTEND

CAUnified InfrastructureManager(UIM)forzSystems

Backend

NETWORKUSER

EndUser

Router Firewall SwitchLoad

Balancer WebServices Portal

ABusinessService

ApplicationsCICSIMSIDMS

Databases

Mainframe

Databasesz/VM– Linux

Storage

AppServer

3rd partyApps

DatabasesWebServices

SaaS

MQ



PurposeofDashboards

Determine:

§ Whowillbeconsumingthedashboarddata?

§ Whatisthebusinesspurposeofthedashboard?



DashboardApproaches

§ OutoftheBox

§ ExecutiveOverview

§ Geographic

§ Generalist

§ ByApplication

§ BySubsystem

§ DrillDown


DashboardUsers

§ ExecutiveManagement

§ OperationsManagement

§ Generalists– HelpDeskAnalysts– ITOperationsAnalysts

§ MainframeTeam– Management– Specialists/Experts


BuildingtheRightDashboards

Withuserandpurposeinmind:

§ Definecomponentsofthedashboard

§ Determinemetricsrequiredtoprovideintendedpurpose

§ Define/determinethresholdsforeachmetric

§ Createalarmgroups

§ Createdashboards


Groups


MetricstoInclude

§ Whichmetricswilltellmesomethingiswrongwiththetargetgroup,subsystem,etc.?– Specificapplication…z/OSaddressspace?– Storageavailability…DASDresponsetime?– Generalsystemhealth…CPUmetrics?State?


USM– ViewingMetrics


USM– ViewingAlarms


PerformanceReports


ListReports


Dashboards


SampleDashboard

Q&A

UsingCAUIMforzSystemstoLowerMTTR


MTTR…Whatisit?

MeanTimetoResolution

§ Measureofhowmuchtimeisrequiredtoresolveanissue


MTTR…Whyisimportant?

§ System/applicationdown

§ Lostcustomertransactions

§ LostRevenue


SinglePaneofGlassMonitoring

Differenttoolsgivedifferentviews.

Sametoolprovidesthesameview.

Visibilityacrossacompletebusiness

serviceorapplication.


Alerting


PredictiveAnalytics

§ Healthindex– CAUIMfeaturesahealthindexcapabilitythatenablesthetrackingof

infrastructureperformanceusingasimplifiedscale.Withthiscapability,itiseasytoquicklyidentifyunderperformingassetsandtrackhealthtrendsovertime.

§ Businessmetricmonitoring– CAUIMcanaggregatemonitoringdatafromdisparatesourcesand

correlatebusiness-centricdatatoprovidecurrent,holisticviewsofcriticalbusinessservices.


Challenge§ Lackofexperiencedmainframe

specialists requiredsimplificationofmainframeoperations

§ Requiredmonitoringofbusinessservicethatspanacrossdistributedandmainframeenvironmentstoimproveservicelevels

SolutionCAUnifiedInfrastructureManagementforzSystems§ MonitorentireITinfrastructure,

inclusiveofmainframe§ Aggregatemetricsdataonkey

elementsofzSystems§ Leverage pre-packaged,

customizabledashboards§ Automatedalerts,trendingreports,

predictiveanalyticsandreal-timeintelligence

“CAUIMforzSystemsallowsustoeasilyandquickly identifyanddiagnoseinfrastructureperformanceproblems acrossthemainframeanddistributedenvironmentswithasingleview.Thishelpssavetheorganizationmoney asweareabletofreeupourmainframespecialists tofocusonmorebusiness criticaleffortsandultimatelysupportbusiness growth.”

ScottBrod,AssistantVPITInfrastructure,BHIUSA

BHIUSAisafull-servicecommercialbankservingthefinancialneedsofbusinesses,theirowners,andprivatebankingcustomerslookingforexpertfinancialsolutions.

BankHapoalimUsesCAUIMforzSystemsToReduceCostsandGrowtheBusiness


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MFT02SUCOPTransformsEducationServiceswithSinglePaneofGlassVisibility ofTheirEntireITInfrastructure

11/19/2015 at1:00PMinMainframeTheater

MFT18SStoptheBlameGamewithIncreasedVisibility ofyourMobile-to-Mainframe ITInfrastructure(withBankHapoalim)

11/19/2015 at2:00PMinMainframeTheater

MFX24SCAUnifiedInfrastructureManagementforzSystems:GetaHolisticViewofYourMobile-to-MainframeInfrastructure

11/19/2015 at3:45PMinBreakersI


FollowOnConversationsAt…

DemoStation:MNFSE011

UnifiedInfrastructureManagementforzSystems

DEMOSTATION TECHTALKS

TechTalkMFT16T:SeeItLive:SinglePaneofGlassEnterpriseMonitoringwithCAUnifiedInfrastructureManagementforzSystems™- 11/19at11:30 am

TechTalkMFT17T:Identify,TriageandFixPerformanceProblems Faster:SeeHowtheUniversity ofCaliforniaOfficeofthePresidentDoesIt- 11/19at2:00 pm

Q&A