@byron_miller    

Cloud  Engineer  h3ps://about.me/byron_miller  

@byron_miller  

Science  

Science  is  a  way  to  teach  how  something  gets  to  be  known,  what  is  not  known  and  to  what  extent  things  are  known….    How  to  think  about  things  so  that  judgments  can  be  made…      

@byron_miller  

Pictorial  RepresentaFons  

"Pterodactylus  anFquus  soemmerring”   @byron_miller  

@byron_miller  

VisualizaFons  

@byron_miller  

Sensemaking  

•  Give  meaning  to  experience  •  Improve  interacFon  between  people  and  informaFon  technology  

@byron_miller  

Messes  

Managers  are  not  confronted  with  problems  that  are  independent  of  each  other,  but  with  dynamic  situaFons  that  consist  of  complex  systems  of  changing  problems  that  interact  with  each  other.  I  call  such  situaFons  messes.  Managers  do  not  solve  problems,  they  solve  messes.                      -­‐Ackoff  

@byron_miller  

Future  Backwards  

@byron_miller  

Backwards  

•  What  is  entrenched  – Designed  –  IntenFonal  – UnintenFonal  – Pa3erns  

– Past  behaviors  determine  your  future  

@byron_miller  

Future  

•  What  are  our  future  states  •  What  needs  to  happen  to  transiFon?  •  What  is  our  intent?  •  Where  do  we  want  to  be?    

@byron_miller  

Experiment  

•  It’s  a  visualizaFon  •  Look  for  pa3erns  &  emergent  properFes  •  Evolve  – ExaptaFon  – AdaptaFon  

@byron_miller  

UFlity  

•  Common  language  •  Managers  learn  this  stuff  •  “DevOps”  use  this  stuff..      – “graphs”..  (Puppet  Node  Graphs)  – “State  Engines”  

@byron_miller  

Design  

•  What  is  emerging  from  our  planning?  •  How  do  our  future  states  differ  in  vision/planning?  

•  Does  this  future  state  map?  Are  we  actually  working  with  intent  or  just  floaFng  along?  

@byron_miller  

Influence  

@byron_miller  

See  the  big  picture  

@byron_miller